I have been shopping on ebay for many years now , and i am getting sick of sellers saying item location is in Australia , Sydney , Melbourne ect when in actual fact they are in China i only learn this because when i get a receipt it says that my money is going to China . , I live in country Victoria and it shouldn't take 10 to 14 days to get the item from Melbourne or Sydney , Ebay need to crack down on these deceitful sellers or people will not trust them anymore and ebay will go belly up !
Seller and a buyer
I have sold and boy have I shopped. Ebay is my go to for all things I want to buy online. I buy pens, I buy money boxes, I buy earrings I buy literally everything. It all ships so so quickly (usually.. when buying from Australia anyway) and sellers are usually always easy to contact to.
Ebay takes all my money... It's a great app!!
- Verified customer
ZERO stars! Seller feedback tarnished by fraudulent (buyer) scammer!
Sent a perfect working item to the buyer - buyer (noted excellent condition) then interfered with the item upon receiving it & performed an unauthorised upgrade (as noted in eBay message inbox). Buyer ID mt.twynam then locked up iMac PC & has obviously voided any warranty or returns under consumer laws.
He then asks for a refund because Apple could not assist & requested a refund which I complied with under good faith. If eBay actually stepped in & did what they should be doing, I could have provided a replacement SSD because the buyer lied th...at it was faulty as they have a life-span of up to 10yrs depending on use. He's broken eBay policy as he should have returned it in the original condition & same working order, but NO - he returned the iMac PC in a locked state! So now it's going to cost me close to $300- to unlock it! On top of that, he was an a-hole right after I sent the item who obviously asked no questions beforehand nor mentioned anything about going to upgrade the item which is now worth-less to me. His eBay messages & the info I sent to them multiple times were not reviewed properly. I asked for a 2nd appeal & they said his refund stands even though he basically broke the iMac PC locking it up before returning it. Someone sitting on their support desk with NFI or IT experience can just easily dismiss a sellers honest request. I wasn't seeking a full refund (yet) but partial would have at least help me cover the costs! On top of that the buyer ID mt.twynam decided to leave me a negative feedback to cover his fraudulent refund scam. You could only wish his parents used a condom or a coat hanger.
I was once a huge fan of ebay making it my first choice for buying and selling. unfortunately over the last year I've watched as ebay have changed their policies and no longer make an effort to ensure fair and honest location for online transactions. Recently I purchased a $250 leather bag. The bag broke a few months later. On trying to locate the seller I was advised that ebay has closed the sellers account. I'm now left with a broken useless bag and out $250. Have tried called ebay but they're will not assist. I've no way to contact the seller and ebay tell me it's not their issue.
Fake Australian sellers
Sick of choosing "Australia only", then after purchasing item, find out there is a huge delay because the supposed Australian seller is importing the order from China. Goods arriving well after the date they are supposed to be delivered. Ebay have lost all credibility by allowing these fraudulent practices to go on.
Very poor . Sellers lie about where they are and my bank is charging international bank fees .
Have contacted numerous times and told will get a response and still nothing . Even got charged international charge by my bank to renew eBay plus membership in Australia. False fake and phone . I have been a faithful loyal customer for years and this is how you get treated .
Well it’s goodbye eBay and hello Amazon au who know good customer service .
No longer trustworthy
I've been ordering from online retailers and auction sites for over a decade. Back in the good old days of eBay, what you saw is what you got. And in the extremely small amount times that something went wrong, eBay was very quick to jump in and sort it out.
However, for the last couple of years eBay has become a meeting place for dodgy sellers, scammers and misleading advertising. The worst ones of the legitimate sellers is the Chinese sellers lying about the item location. They set up a forwarding company in the country and then declare that...the actual item is in that country. I've filed endless reports against these sellers and it seems nothing has changed as part of eBay's seller verification process. No longer can item descriptions and locations be trusted and that makes the entire platform untrustworthy. What a shame, eBay.
Little person is good. Organization found wanting.
Ebay member for sixreen years and it's fine if the transaction is problem free and reasonable.
The behemoth is the problem. It's global shipping programme introduced about five years ago is an absolute rort when buying from overseas. Convenient for the seller who usually doesn't understand the consequences for the buyer. Ebay's problem resolution process is about making it as difficult as possible until you give up. Just like a bunch of lawyers!
wish a could give zero star
I am sick of eBay and i will only buy stuff i that is under $10 from now on in the last 6 months i have both 4 items and 2 of them have been faulty yes seller does say return item but at my own cost, that cost would be more than the item good buy ebay i will go back to going to shops for goods at leased you have better chance of refund as you can show damaged goods not happy
Ebay Plus is a scam., Ebay does not deliver promises and then takes money without invoicing first.
UPDATE ON THIS>
Being an Ebay Plus Member entitles you to double fly buy points. .. This is a promise that was not delivered for an entire year! It has supposedly been escalated with ebay 6 times and still not resolved.
I just spoke with a fool named Bianca who claimed to have looked through transcripts of my ebay conversations.. but she hadn't . and then had the audacity to call me a liar.
I was advised by customer service that if I signed up for Ebay Plus, there would be an invoice issued the following year before it was charged again.
Operates outside of australian consumer law
Purchased a buy now car spare part that failed after 4 mths. Was told by seller that they only needed to comply with ebay 3 mth warranty. Checked with Aust consumer law and found ebay not exempt. However to get help from ebay is like pulling teeth. The feedback system should have a follow up section where you could lodge after 6 mths or so . That way a true picture of what you are buying is more real. Repco with warranty from now on.
Don't expect fairness from eBay. It's all about the money.
I am a long term eBay buyer but a recent event has caused me to close my account. They are very unfair. Gave me an unpaid item strike without the right of appeal even though seller admitted listing was misleading and deceptive. Good bye eBay.
Sales Drop Unless You Pay For Ebay Plus???
I have been a seller for 10 years listing Retro furniture, collectables, books etc..My sales dropped to nil suddenly , ( I have about 25 to 30 listings, always)
I have now realised this drop in sales started when they introduced Ebay Plus and I did not subscribe as I already pay them huhebamounts in Final Value Fees.
I recently accepted an Ebay Plus free subscription for three months, sure enough sales sales sales. After the trial I elected not to pay their $50 Ebay Plus fee (I already pay them 10%)...Straight away, sales stopped Dead..Ebay have obviously manipulated their listings to cater for people who pay a fee of $50...What is the fee for, what is the benefit to the seller? A Govt Consumer watchdog need to take a good look at this?
Ebay Plus is a rip off!!!
Accepted the trial and paid for ebay plus when it was introduced. All great and very happy until it came time for renewal. Paid my membership and ever since, the flybuys I am supposed to be awarded have been halved. As an ebay plus member, supposed to earn double flybuys points which means 1 point per dollar. Has been reverted to half a point since my membership was renewed and after 4 calls to the supposed dedicated ebay plus customer service and them saying they will escalate it, almost four weeks later nothing has been done. They can't explain why and can't work out how to fix it. Useless waster of money. Time to go to the ACCC.
Do not sell on Ebay!
I sold an item, an oven for the first time, after buying many things over 15 years. Buyer returned, I had a correct listing, but Ebay and Paypal froze my Paypal funds, After rejecting the return, I ended up having to pick up the oven my self. There were no seller guarantees, I was threatened with letting the buyer keep the item and Ebay refunding the buyer, if I didn't pick it up, even though they asked the buyer to return the item to me. There is too much stress selling things on Ebay do not waste your time. You get treated like a criminal if the buyer decides to make a claim. Paypal fees are 2.6%, and Ebay fees about 10% for selling.
If you are a seller listing luxury clothing/items, don't waste your time. eBay & their customer service is Rubbish
Having previously sold 350+ luxury items over 3 years ago, I decided to give eBay another go as I had previously left the site in favour of a competitor due to high selling fees. Upon establishing a new account, I spoke to customer service who increased my seller limit to $10,000 in view of the luxury items I was selling. Little did I know that having spent 3 hours listing several items with the ads going live, over night all but 4 ads were pulled from the website. Why? eBay wants me to improve my seller rating as it feels as though I would str...uggle to offer a fantastic buyer experience due to listing so much (under 10 items). Why waste my time writing all those ads, taking all those pictures, replying to interested buyers for the items, only to have the ads pulled for a rubbish explanation. Spoke to Chloe on eBay customer service and offered a cold, scripted response without trying to find a solution. I would encourage those selling luxury items to use other sites and not eBay, otherwise you'll end up wasting your time.
Questions & Answers
Has anyone had messages from eBay asking for credit card details for a item that was never purchased.i have never brought anything off ebay
Why does E-bay mark items as being delivered when tracking clearly shows the items being in another town?
It's not eBay that marks it Delivered, it's the courier. eBay just shows you what online tracking says.
Tax avoidance scam to save the 10% GST which applies to products sent from overseas, eg. from China as well as taking advantage of low postage charges. If you take a look at Aus Post domestic charges you quickly realize that expecting to buy an item for under 10 bucks locally with free delivery include is not realistic.
With most Chinese made products Aust based sellers either buy in bulk from Alibaba and try to compete with Chinese based sellers or for low volume items they order from AliExpress and item is shipped directly to you.
May as well cut out the middleman and order directly from China. ;-)
is it safe to get an iphone from ebay? who has got one from ebay?
I bought one 2 years ago from eBay it was fine maybe had some refurbished parts. It just depends on who you buy off
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