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eChoice
4.8 from 349 reviews · View Statistics
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Reviews

4.2
5 reviews
5
(4)
4
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Mandy B
Mandy B
  • 2 reviews

Pathetic

published

The broker initially assigned was helpful, reliable and easy to deal with. Our application was then handed over to a “senior broker” who has dragged our application out for over six months, takes weeks to respond to calls or emails, has requested information from us at least half a dozen times due to time lapsing and has had us repeat verifications because she hadn’t bothered to check to file to see what was done prior to taking over. There was no need to change brokers. We were more than happy with our first broker. The senior broker made a complete mockery of the situation and we will never use this service again, nor will we ever recommend it

Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
2/5
Incentivised Review No
Loan used forRenovation
eChoice
eChoice H.eChoice
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Raquel
RaquelSydney, NSW

service outstanding!!!!

published
Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
3/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRenovation
eChoice
eChoice H.eChoice

Hi Raquel- it's lovely to hear about your wonderful experience with Divya. Happy to hear we could help you and thanks so much for recommending eChoice.

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Debra W.
Debra W.Greater Melbourne (Outer), VIC

Great Service

published

Adrian Hartanto from EChoice was professional & supportive throughout our recent home loan refinance. He gave us sound advice and made suggestions that suited our situation. We have refinanced before & it was a nightmare, not this time around - Adrian communicated with us every step of the way & it was a really prompt and smooth service. I'd highly recommend Adrain's service to anyone considering using a broker. Deb & Nigel

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan used forRenovation
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David
DavidMetropolitan Adelaide, SA

Job well done

published

I would like to thank Chris Hutton for your help arranging the refinance of our home loan at a good rate and low fees.
Hassle free transaction from start to settlement with great follow up.
Chris was there to answer any question we had and made the process easy.

Transparency
4/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Loan TypeVariable Rate
Loan used forRenovation
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The reviewer stated that an incentive was offered for this review

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Liz
LizMurray Mallee, SA
  • 3 reviews

Refinance

published

I am very pleased with my new home loan and i cannot thank Chris Hutton enough for helping me through this process i would recommend him to anyone contemplating refinancing

June 19th 2019 Update: Chris Hutton Broker

I was very pleased the way Chris handled our refinance with CBA we had a little hiccup with daughters credit rating but Chris helped us through it thoroughly recommend him

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2019
Loan used forRenovation
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Questions & Answers

Paul H.
Paul H.asked

How do I need to get the latest

No answers
whitey
whiteyasked

house stamp duty south aust, no FINANCE NEEDED

No answers

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