??!
1 photo
eChoice

eChoice

4.8 from 275 reviews

Reviews

4.9

10 reviews
5
(9)
4
(1)
3
(0)
2
(0)
1
(0)
Previous
Next
Sudhakar K

Sudhakar KSydney, NSW

Shane Heness from eChoice, you are the man to go.

published

Shane from eChoice is really professional, transparent and responsive. As every 1st home buyer acknowledges, securing a property is 1 big herculean task and equally stress is financials (home loan). When I was connected with Shane and eChoice, it gave me a great confidence that I'll be able to secure my property with minimal stress as handling financials was with best, responsive and honest Shane .

Transparency
Customer Service
Application Process
Loan TypeVariable Rate
Loan Start DateJune 2020
Loan used forFirst Home
Cam

CamSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Couldn't be happier!

published

As this was my first time looking to purchase a home, I needed all the help I could get. I called eChoice and was fortunate enough to speak with Shane Heness. Shane assisted from beginning to end, answering all inane questions I had along the way. He is VERY responsive, and being a property investor himself, he knows his stuff. I'm looking at the recent reviews as I type this and it is amazing to see so many other people have had the same experience. I look forward to working with him again for the next property!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJune 2020
Loan used forFirst Home
1 comment
eChoice
eChoice H.eChoice

Hi Cam, thanks so much for such a fantastic review! We're happy to hear that you had a great experience with our broker Shane. We will pass this review onto him.

Tuyen

TuyenSydney, NSW

  • 2 reviews

Best home loan customer service service!

published

It was very surprised that I got served by the best customer service from Adrian Hartanto. He has not only helped me with my achievement for home loan approval but also went out of his way to helped me understand how the process of buying a home as well. I never could thank him enough. I would 100% give him 10 out of 10 and recommended for anyone wanting to get a home loan from echoice.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forFirst Home

The reviewer stated that an incentive was offered for this review

Home Loans

Find out how eChoice compares to other Home Loans

Know better, choose better.

Compare all
AprilC

AprilC

  • 2 reviews

Buy this man a beer!!!

published

Chris at Echoice Loans is one of the most professional people I have encountered in Australia. Extremely good communicator who is happy to take the time to help you through the process from start to finish and beyond. Chris is warm and friendly and very easy to build rapport with.
We understood very clearly all aspects of each option given to us and there were no fee's that we were not aware of or comfortable with. The honesty and openness made the whole thing SO much more pleasant!
As first time home loaners - we asked Chris many many questions and he always took the time to explain and guide us.
I would not hesitate to go through Chris again and will definitely recommend him to everyone I know. Thank you Chris, you rock!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
Loan used forFirst Home
Mervyn Y.

Mervyn Y.South East Queensland, QLD

Thank you Shane Heness for making our first Home Owenership journey such a fantastic experience!!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
Loan used forFirst Home
Stu

StuSydney, NSW

  • 4 reviews
  • 2 likes

They put us on to a good broker

published

The broker they linked us with did a good job explaining the procedure as well as the options available. No issues with the service at all. Would recommend the same broker to others.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forFirst Home

The reviewer stated that an incentive was offered for this review

BenB

BenBGreater Melbourne (Inner), VIC

Great Experience

published

Shane Heness was excellent to have in our corner during this process of getting our home loan and first house built. He constantly was on the ball with everything that was happening. We would highly recommend Shane as his efforts were second to none.

Transparency
Customer Service
Loan used forFirst Home
Daniel Lee

Daniel LeeSouth-Eastern Region, NSW

Amazing broker services..

published

David Bartlett was extremely helpful over the last couple of months, David did everything you could to help me with my loan and he was a great help with everything, David always checked up seeing how everything's going with the process of the loan,
Thank you so much for the big help and patience David
I'm 21 of age and I have my own place to call home!
Thank you so much for everything and I give a 5 star rating

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used forFirst Home

There every step of the way

published

David Bartlett provided exemplary service, knowledge and support.
Everything was accounted for and there were no unexpected changes or charges.
The loan couldn't have been easier and the packages I was offered were all very good and he endeavoured to find one to suit my needs.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateApril 2019
Loan used forFirst Home
Home Loans

Find out how eChoice compares to other Home Loans

Know better, choose better.

Compare all
Louise G

Louise GCentral West, NSW

E choice

published

Fantastic service! Duncan Hughes me every step of the way. There were no hidden costs it was all laid out very clearly. I couldn’t have done it without my broker. Thank you

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan Start DateSeptember 2018
Loan used forFirst Home

The reviewer stated that an incentive was offered for this review

See all eChoice reviews

Questions & Answers

Paul H.

Paul H.asked

How do I need to get the latest

No answers
whitey

whiteyasked

house stamp duty south aust, no FINANCE NEEDED

No answers

Get an answer from our members and eChoice representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.