Professional service from start to finish...
Shane Heness from eChoice was a pleasure to deal with..He was professional, communicated every step of the way and nothing was a problem. Refinancing my loan couldn't have been made easier! Everything went through without any hitches in a timely manner. I was able to email, text or talk with Shane over the phone and he explained the process that was not overwhelming in any way. I slept well at night knowing I was in very capable hands. I look forward to a positive future relationship with eChoice and my morgage broker....
Bravo! Well done, Rob and eChoice team
Rob has been extremely professional and helpful when dealing with the financial arrangement. I can rely on his professional advice and he is very knowledgable in his field. Rob has always been very diligent and proactive. He has shown genuine interest in guide me through this complex application process.
Professional and patient
We wirked with Larissa Cash who was always professional yet friendly when dealing with us. She was very patient with us, taking the time to explain everything completely as many times as it took for us to understand. Larissa worked hard to get us a great deal within a complex situation.
Adrian Hartanto was extremely helpful throughout the entire process of refinancing. It became quite drawn out due to the bank's processes and what they required but Adrian made it as painless as possible from his end. I was extremely reluctant to refinance due to all of the hidden fees and agendas which are quite often painful to navigate. He did all the research, which was extremely accurate, making my decision to go ahead with this easy.
Honest and Consistent
I was sceptical about using brokers at first but I am glad i did as David was professional, knowledgeable and got things started immediately. The process was long but David communicated with us and made himself available every step of the way. His communication was outstanding and I really believe that he fought hard for us when required. After an initial knock back David kept working to find alternatives and we finally got our refinance package. David was honest and consistent throughout the process. I would recommend his services to anyone who is looking for a loan. We couldn't be happier with the service he provided.
James made it easy!!!!
I was Never interested in using brokers or financial assistance untill I worked with James! James helped me refinance my home loan with ease. He made it simple and easy and very friendly. He was able to get better rates and deals as easy a quick call or text message between each other. I will definitely be recommending James and echoice to my friends as well as using him again in the not to distant future to keep on top of my finances!!
Online review of eChoice
Dedicated customer service; no additional extra costs, and very happy with the rate of the loan. Overall very happy with the service received from the Sandringham office. Nothng was ever too hard and at times felt like I was the only customer. Only negative was that the process was during the Christmas periond, so unable to get in touch in the Christmas week. Other fantastic.
My experience has been fantastic throughout this process. Sam Pino did everything he could to find me a great mortgage rate. He was always willing to answer any questions I had and was never impatient or too busy to talk to me. We had great communication throughout and I was amazed at how easy it was with his guidance. I can not recommend Sam highly enough, he was brilliant.
From the first phone call to the settlement of my refinance loan, James Lim was exceptional all of the way to the end.
He guided me thru all the paperwork and suitable lenders for my needs.
The savings per month is absolutely amazing, can't thank him enough for getting it all done so promptly.
I can't recommend him and echoice highly enough look forward to future business dealings.
Many thanks again
I had an awesome guy called Robert McGillicuddy , went above and beyond to help me jump the hurdles to get this Refinance done . Was extremely informed every step of the whole process . He is a very compassionate and caring person . Can not thank him enough for all his hard work . He is an Assett to the E-Choice team .
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