Shane Hennes echoice
After an drawn out, and stressful 3 years of unsuccessful dealings with my bank trying to refinance (who essentially gave up on me and told me I was out of options), I reached out to Shane via eChoice.
From the very beginning (first point of contact I received from Shane was within 24 hours from our initial online enquiry) I couldn't have been happier.
Shane did all the hard work for me! Communication was perfect. Clear, concise requests and understanding of all documents and paperwork was perfect , prompt confirmations when things were lodged and updates all the way thru I will be contacting Shane in the future
Excellent Service, exceptional results, over and beyond.
I got an exceptional and excellent customer service from Divya Gupta.
Firstly, she satisfactorily secured the loan for a property on a tight deadline from the developer. This was exceptionally remarkable as she literally 'fought' back-and-forth with all the pedantic requirements of the lending bank.
Secondly, she satisfactorily refinanced another property with a good refinance bonus.
I really do appreciate all you efforts and I'll gladly recommend Divya to all my contacts.
Thank you so very much.
Great service. Christopher Hutton bent over backwards to sort a loan for me. I strongly recommend anyone to use his services.
I didn't receive any unexpected cost.
The rate was a little bit high but I'm very happy.
Excellent service from Shane - great experience.
Shane Heness provided outstanding service, making the confronting task of refinancing a mortgage and taking out a new home loan, painless, efficient and quick. Shane was always a pleasure to deal with, with a friendly, positive manner. Nothing was ever too much trouble for Shane and he was always very prompt with communications and replies. He was always able to answer all our questions and was very quick to respond to any issues that arose. A faultless experience. Can't recommend Shane highly enough.
My customer service experience with Shane Heness from eChoice was fantastic throughout the whole process. Shane is very supportive, he treated me with the utmost respect, and he is extremely professional. I would highly recommend Shane to anyone because you are in very good hands. Again, thank you Shane.
Thank You Very Much, Shane
Shane picked up my case from another broker and I'm so surprised he has handled my 2 loans so well. He was very knowledgeable, responsible and proactively followup with the banks for both of my cases. He even responded to me during the weekend when I got my new home. Without him, I would be very lost. I would definitely recommend Shane and eChoice to my friends.
A pleasant experience and a very professional service
Shriya Ghai was focused in delivering the best package that will suit my needs. She fight with the bank for the lowest interest rate that can be offered for my mortgages, and it came with no expenses for us. She gave me all the support and the best advice along the way from the first time we spoke until the final settlement of the loans. Thank you for the great job you have done.
Our home loan
As far as service goes we couldn't ask for more, When you're investing in your future you feel a lot more comfortable when you have a competent person helping you all the way, great job Shriya, Thank you.
I first spoke with Shane Heness @ eChoice way back in September last year to enquire on our borrowing capacity to purchase a second property. He was very responsive to all our questions and queries and was in regular contact with us once we had a signed contract. We had a pretty ordinary experience with our conveyancer and real estate agent but Shane was fantastic and I couldn't recommend him higher enough! I will be contacting Shane again to help us finance our home renovations!
Great communication & knowledge
We used Shane Heness at EXhoice for a refinance & a new home loan. Shame knew the products well, kept us informed of options & progress & guided us through both transactions. I highly recommend Shane & will use him again.
Thank you very much Chris
I would love to express our appreciation to Christopher Hutton who helped us get a home loan. Friends referred him to us said he is very good. He is great with what he is doing. He is very professional and supportive. He is also great with communication and very organised. We really enjoyed our experiences with his help. We wouldn't be able to get the loan without his help. He is the one who can take care of you through the process of securing finance. Please give him a call if you need help. We also would surely recommend Chris to our family and friends.
True example of great customer service
I don't normally leave a review unless it is something out of ordinary. Excellent customer service from Adrian from eChoice is one such example. From the beginning to the end of finance approval process he is always once step ahead. Any questions or concerns, he will try to address them immediately. He always try to understand your requirements and tries to meet. Can't praise high enough for his confidence, calm and collective approach.
Thank you Shane and echoice
Shane has been very supportive from the start of us buying our second home. He is very organised and excellent with communication and following things through. Shane was very successful in getting us a loan with a comparative lower rate and kept us informed through the whole process. We would surely recommend Shane and echoice to our friends and relatives.
Great service and result!
We worked with Shane Heness who helped us get a home loan for our investment property. The service from eChoice has been fantastic from the first call. Shane has always been there and helped us select the best choice for us. Everything went smoothly - I highly recommend Shane and eChoice to anyone looking for a home loan. Btw Shane is very knowledgeable and if you are self employed, be sure to call him.
Great service, great outcome
Adrian has assisted us refinance and get an investment property that has allow us to decrease our debt and increase our income in the years running up to our retirement.
Professional, Respectful and Reliable service
Shane Heness provide an excellent level of service. The process was easy to follow, we were offered different options from different lenders and settled on the best outcome for our situation.
Shane explained each step of the process and was thorough in outlining what was required.
As we were travelling at the time of our purchase, Shane made himself available to catch up on the phone when we had reception.
This is definitely the future of home lending and we would highly recommend Shane and the echoice platform to any potential lenders
I can highly recommend Larissa Cash, she made the whole process of applying for a loan seem effortless. Larissa was always friendly, helpful, available to answer any questions or concerns and talked us through each step effectively.
I have purchased my second property in Sydney
I had Shane Heness as E-choice loan broker. Shane is very informative and helpful. His service tremendous and beyond the outstanding. He is super clear and quick for any response. I would highly recommend to any family or friends and anyone. He service absolutely excellent and exceptional. I can't really explained much about him. He is made ky family super comfortable and happiness with the deal. If I'm buying any property in future and he is man will deal again.
Thank you sooooo much Shane for your all support. Thank you again...................Sam
The reviewer stated that an incentive was offered for this review
Would highly recommend
Adrian was very helpful and knew what he was doing and the process was effortless for us we would highly recommend Adrian to other who want an easy transition to their new home
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