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eChoice

eChoice

4.8 from 275 reviews

Reviews

4.8

6 reviews
5
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Bernessa

BernessaSouth East Queensland, QLD

Great experience refinancing with echoice

published

I have used echoice in the past and thought it was time to retouch base with them and see what our options may be. We were assigned to Shriya Ghai and she looked after us through out the process. I found when I had queries and questions she contacted me both via phone and email to explain the process and was always very fast at responding. I found she and I could have both communicated a bit more thoroughly about certain areas but overall she provided a great service and we will look to use echoice again.I cant reiterate how fantastic the response time was from Shriya Ghai. I felt like I was her only customer as she always had time to talk, knew my case and circumstances and followed up quickly.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forRefinancing

Best deal. Best service.

published

Shane Heness at eChoice saved us money, solved any issues quickly, emails and returns calls quickly, answers my dumb questions, knew his stuff and is a good honest bloke to talk with. Very happy. I will be dealing with him again when the fixed term is over.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forRefinancing
Char and Sam

Char and SamQueensland

eChoice broker David Bartlett - A broker who listens and delivers!

published

We were left dissatisfied and disheartened by our first broker. Thankfully we turned to eChoice, and was introduced to David Bartlett as our broker. David made a very good first impression when he asked "What do you want to achieve?" This showed us he was eager to listen and do his best to deliver our request, which makes David an outstanding broker.
Throughout, David Bartlett was very professional, supportive, and overall provided an excellent service as a broker. He pushed through when others didn't, and got us the loan we needed with skill, strategy and passion. We highly recommend David Bartlett as a broker with a difference.
C & S T

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateJuly 2019
Loan used forSecond Home
Home Loans

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Stu

StuSydney, NSW

  • 4 reviews
  • 2 likes

They put us on to a good broker

published

The broker they linked us with did a good job explaining the procedure as well as the options available. No issues with the service at all. Would recommend the same broker to others.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forFirst Home

The reviewer stated that an incentive was offered for this review

Susi G.

Susi G.Richmond-Tweed, NSW

Professional and patient

published

We wirked with Larissa Cash who was always professional yet friendly when dealing with us. She was very patient with us, taking the time to explain everything completely as many times as it took for us to understand. Larissa worked hard to get us a great deal within a complex situation.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forRefinancing

Champion James Lim

published

James Lim was fantastic through the whole process of our refinancing, we had some challenges but nothing that he couldn't help with I would highly recommend James,his service was above&beyond

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forRefinancing
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Questions & Answers

Paul H.

Paul H.asked

How do I need to get the latest

No answers
whitey

whiteyasked

house stamp duty south aust, no FINANCE NEEDED

No answers

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