Very good service. Explained everything well and followed up quickly. I got a much better rate on my home loan and I would recommend e-choice for their services as a broker.
Our re-financing had every hiccup you could possibly think of, but Robert McGillicuddy did an amazing job, went above & beyond to keep everything going as smoothly & stress free as possible. We couldn't be happier. We would recommend Robert to anyone who was looking for a mortgage broker. Thanks for getting us over the line Robert.
Excellent customer service by Dev
Dev has gone above an beyond his duties to provide awesome broker service. Highly recommended, will definitely use him every time. He was always available for any questions that I had.
Thank you Dev
My broker is very professional and has alot of patience with me. She really did a good job and now we have our 1st home!:) thankyou echoice for the job well done
Exceptional Customer Services
Recently we had two loans refinanced to Macquarie Bank through Shane Heness‘ assistance. During the process (which was very complicated and frustrating due to the original lender’s several errors while handling the discharge and settlement) Shane’s given us professional and exceptional customer services. Shane was always very quick to answer our enquires and always provided updates on a regular, almost daily, basis. His advice was succinct and helpful. He was patient and calm when any issue emerged and he could always provide great advice deal...ing with the issues. He is very knowledgeable about the product he was managing and always makes decisions in the best interest of the customers. We very strongly recommended to any one who wishes to borrow loans without any hesitation! Thanks again Shane, very much appreciated! Tim and Ying, Scarborough
Divya (Home Loan Specialist) customer service is outstanding. I got a positive outcome after trying many times and was turned down. She is thorough, attentive and professional. She never gave up and was upfront which made it genuine. She enabled a dream to finally become a reality. There were hurdles but her tenacity and persists turned to success. She believed in me and our repour working together was refreshing. Most importantly even though it was difficult dealing with banks she made the whole process painless. Words cannot express my grati...tude. If I could recommend anyone would definitely would be Divya. I have already recommended her services to many of my friends thinking of home loans or refinancing their home loans. A huge thank you to Divya. It has been a pleasure to share this journey with you.
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Thanks to echoice we now have hundreds of dollars a week spare after refinancing and consolidating debt.
Michael was polite and punctual throughout the the whole process from start to end.
The refinancing process was a little drawn out due to COVID-19 and the bank we were refinancing with however Michael kept us up to date with regular progress reports.
At the end of the day, we have a good result, more money in the pocket!!
The best Advice and Support
Duncan provided me with thorough well researched information regarding my home loan application, then proceeded to assist me through every stage. I cannot speak highly enough of him and all his help. This process was made so easy Thank you! I definitely recommend Duncan to anyone.
ANZ home loan
I was very happy with the help that has been provided. The explanation was very good and clear and help me make the decision.
There wasn’t any extra charge.
Divya Gupta Help me in this process.
Professional and easy experience
Shane and his team were efficient and very professional. They were able to get me a better deal with my home loan than I was currently on. The transition was seamless and stress free. I would recommend anyone to give Shane and his team the chance to save you money.
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Michael Boateng with echoice
Michael was fantastic in every area. Diligent, efficient, knowledgeable and friendly and professional. I bought on my own and Michael was there every step of the way. The echoice process and experience was thorough and easy.
Made getting a loan simple
Rajdip was a top bloke. He gave us a bunch of options, talked us through what we could choose and when it came time to make the applications he came to our house to help us fill in the paperwork and get it underway. 10/10 great service.
The reviewer stated that an incentive was offered for this review
Shane provided an excellent level of customer service, going above and beyond for what turned out to be a complex and quick settlement.
Shane provided us with an excellent home loan rate and clearly communicated all of our options.
Thanks for all your help Shane!
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Buy this man a beer!!!
Chris at Echoice Loans is one of the most professional people I have encountered in Australia. Extremely good communicator who is happy to take the time to help you through the process from start to finish and beyond. Chris is warm and friendly and very easy to build rapport with.
We understood very clearly all aspects of each option given to us and there were no fee's that we were not aware of or comfortable with. The honesty and openness made the whole thing SO much more pleasant!
As first time home loaners - we asked Chris many many questions and he always took the time to explain and guide us.
I would not hesitate to go through Chris again and will definitely recommend him to everyone I know. Thank you Chris, you rock!!
Thank you Shane Heness for making our first Home Owenership journey such a fantastic experience!!
Shane is truly an organized and meticulous individual, always providing us with timely updates on our home loan application. As first time buyres, I must admit it ia a daunting task trying to understand the many different mortgage products out there, its features and benefits, how it will impact me and my family financially - and Shane made it exceptionally easy for us to understand! Shane took the time and made sure that he fully understood our circumstances and that we too fully understood what was available in the market then. His communicat...ion and follow up is second to none - from documentation submission, progress updates, next steps etc, it was smooth sailing all the way for us... and just in time to move in to our home just before Christmas too !! I would not hesitate to recommend Shane to anyone looking to buy their first home or maybe to refinance. Top bloke. Thanks again Shane, me and my family are truly grateful for all your help. Merv
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