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ECHT

ECHT

2.7 from 70 reviews · View Statistics

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Stephanie H.

Stephanie H.Greater Melbourne (Metropolitan), VIC

Poor quality for the price.

published

I've purchased multiple pairs of Echt leggings over the years and the quality has deteriorated. I find the arise series to be the best quality however have purchased other styles in the seamless range (Arise Key) and the stitching has come apart after one wear. I also have noticed the fabric in the Range and Storm series goes bally after a few wears. I really like the fit in the Arise series however most other leggings purchased dont stay put when working out.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceAs advertised
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Janaina S.

Janaina S.Sydney, NSW

Inconsistent Size Measure

published

I bought 2 XS echt leggings and they came in different size measures (same model). I've sent a message through echt website the next day requesting a code to return without cost for size exchange due to the discrepancies and I didn't receive any response yet (has been more than a week - the website says the response is in 48 hours). No phone number to contact them. It's unfair to have to pay to send the product back for exchange size due to their fault. If they don't contact me soon, I will complain to the ombudsman.

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Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceNot as advertised
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Unhappy tenant

Unhappy tenantSouth East Queensland, QLD

  • 7 reviews
  • 8 likes

As per others - sizing is total rubbish

published

I ordered true to my size.
I ordered 3 items
All 3 items were incorrect in size, either too big or too small and yet all were supposed to be medium!!
Additionally the fabric quality was awful and scratchy
I paid to return them, then I am told I can’t have a refund on them as they are sale items
So let’s get this straight....THEIR sizing is awful and if you exercised in their fabrics you would end up with no skin left on your body
YOU pay the return postage
THEY keep your money and expect you to order more terribly sized items that you will then have to pay to return once again!!
Do yourself a favour....just don’t do it.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Product AppearanceNot as advertised
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Abbie Cresswell

Abbie Cresswell

  • 2 reviews
  • 1 like

Excellent Customer Service

published

Received my order within days, didn't like the quality but didn't realise I had to pay for returns, I contacted them and was sent a returns label as a gesture of goodwill. Hopefully my refund will be as swift

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Fast and easy returns

published

Received a pair of leggings that I didn't quite like. I requested to have them swapped to a different style. Fast return's. I was notified when they had processed the returns. Best returns service I have ever had to deal with. Would recommend this brand to anyone.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
  • Verified customer

Quality has nosedived

published
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Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Quality Has Changed

published

At first i was hesitant to buy but after i tried I've been hooked to these leggings,the quality was good but lately i noticed the quality is not the same anymore specially if you buy from the Outlet .
I hope they maintained the same quality of the fabric just like before.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Similar opinion? Write a review on ProductReview.com.au!

Horrendous Customer Service

published

I have been waiting over 6 weeks now for a refund and have tried getting in contact with Echt 3 times since June and have had no reply! Products were way too small, and had to post back at my own expense.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Similar opinion? Write a review on ProductReview.com.au!
Tessa V

Tessa VGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Disappointing

published

A couple of items I purchased fell apart and when I contacted them they didn’t want to know unfortunately, so very disappointing. I think their customer service needs a major adjustment and they should look after their customers more and replace products when they fall apart.

Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Similar opinion? Write a review on ProductReview.com.au!
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Erin B.

Erin B.Far North Queensland, QLD

  • 2 reviews
  • 1 like

Fat shaming customers

published

I am a size 8 and bought a pair of their shorts I chose to go up a size to be safe and when they arrived they ripped. I emailed customer services and the response told me to loose weight if I didn’t want them to rip. No offer for a refund or replacement. I’ll never stop again and have advised all my friends to skip this brand too for other active wear labels.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
Lee

LeeSouth East Queensland, QLD

Very unhappy!!!

published

I received a pair of scrunch shorts in January and only after a couple of wears they are tearing and have holes. I have LORNA JANE pants that are over 5 years old and they are still like new.
I have sent two emails with pictures and the order number with no repsonse.
Very dissapointed!

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Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
Lisa

LisaSydney, NSW

Great Communications

published

I had an issue twice with my purchases. Echt were very timely responding to all emails and I commend them on their professionalism and customer satisfaction. Although I had problems with my orders, I will definitely have no problems purchasing from them in the future. Thanks Echt.

Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
mbingz

mbingzGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 2 likes

This company is awesome

published

This company is really quick to reply with returns and really helpful.

The products are quality and wash up really well, Its really good value for money and really good designs.

Very happy will return time and time again.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!
CyberKingKong

CyberKingKongCentral Highlands and Goldfields, VIC

  • 19 reviews
  • 12 likes
  • Verified customer

Poor Quality of the zippers on Joggers

published
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Product Quality
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Shelbie D.

Shelbie D.asked

Has anyone found a dupe for the echt scrunch bum shorts?

No answers
Nana J

Nana Jasked

Hi guys,

I was wondering which of country are their clothes made in?

1 answer
Jennifer F.
Jennifer F.

Australia I believe.

Estelle H.

Estelle H.asked

Hey guys- does anyone have purpose leggings and do they slide down while working out? I run a lot and do high intensity activity. The forced scrunch leggings slide down sooo much and I can’t wear them for exercise so I don’t want to purchase more if they all do this. Thanks!

2 answers
Tamara T
Tamara T

I refuse to buy anymore ECHT. They fall apart. I’ve gone to Cotton on body icore leggings. Amazing.

Estelle H.
Estelle H.

thank you!

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Details

CategoryClothing Shops & Brands
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay

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