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Poor quality for the price.
I've purchased multiple pairs of Echt leggings over the years and the quality has deteriorated. I find the arise series to be the best quality however have purchased other styles in the seamless range (Arise Key) and the stitching has come apart after one wear. I also have noticed the fabric in the Range and Storm series goes bally after a few wears. I really like the fit in the Arise series however most other leggings purchased dont stay put when working out.
Inconsistent Size Measure
I bought 2 XS echt leggings and they came in different size measures (same model). I've sent a message through echt website the next day requesting a code to return without cost for size exchange due to the discrepancies and I didn't receive any response yet (has been more than a week - the website says the response is in 48 hours). No phone number to contact them. It's unfair to have to pay to send the product back for exchange size due to their fault. If they don't contact me soon, I will complain to the ombudsman.
As per others - sizing is total rubbish
I ordered true to my size.
I ordered 3 items
All 3 items were incorrect in size, either too big or too small and yet all were supposed to be medium!!
Additionally the fabric quality was awful and scratchy
I paid to return them, then I am told I can’t have a refund on them as they are sale items
So let’s get this straight....THEIR sizing is awful and if you exercised in their fabrics you would end up with no skin left on your body
YOU pay the return postage
THEY keep your money and expect you to order more terribly sized items that you will then have to pay to return once again!!
Do yourself a favour....just don’t do it.
Excellent Customer Service
Received my order within days, didn't like the quality but didn't realise I had to pay for returns, I contacted them and was sent a returns label as a gesture of goodwill. Hopefully my refund will be as swift
Fast and easy returns
Received a pair of leggings that I didn't quite like. I requested to have them swapped to a different style. Fast return's. I was notified when they had processed the returns. Best returns service I have ever had to deal with. Would recommend this brand to anyone.
- Verified customer
Quality has nosedived
I have been a fan of echt for about a year since receiving the enforce hoodie, wash series crop top, and a pair of tapered joggers for my birthday near beginning of 2020. Since then the quality of the items seems to have really dropped, designs have gotten considerably uglier (pre 2020 I would have looked through the whole website and found everything aesthetically pleasing) and I don't stand alone on that fact from reviews on this page and Facebook.
Later this year, purchased two comfort sets: hoodies, crop shirts, and track pants. The mater...ial looks soft and breathable but really is incredibly itchy and cheap polyester that makes me sweat like a pig just from walking around (I am not fat). One of the trackpants also split in the back after I walked around in them at the shops for a few hours and I didn't even squat or do any crazy movements. They also used velcro for the pockets which I found really cheap when they could have easily put a zip or just kept it an open pocket design. The hoodie has thumb holes which I love but even for a petite person the arms were so short I couldn't actually use them bc of the strain it would put on my thumbs even tho I ordered my size. Finally, the material pills really easily after 1 or 2 washes. Returns were done pretty easily though as I filled out the returns form online. I got my money back in a few days which was a relief as I saw many bad reviews regarding their return process. Overall they are definitely not worth the hefty price tags they put on their clothes, I bought the comfort sets on sale and even then, for the cheap, lazy construction and fabric was almost not worth it. Definitely go with another activewear brand if you're wanting to pay the same price that this company charges.
Quality Has Changed
At first i was hesitant to buy but after i tried I've been hooked to these leggings,the quality was good but lately i noticed the quality is not the same anymore specially if you buy from the Outlet .
I hope they maintained the same quality of the fabric just like before.
Horrendous Customer Service
I have been waiting over 6 weeks now for a refund and have tried getting in contact with Echt 3 times since June and have had no reply! Products were way too small, and had to post back at my own expense.
A couple of items I purchased fell apart and when I contacted them they didn’t want to know unfortunately, so very disappointing. I think their customer service needs a major adjustment and they should look after their customers more and replace products when they fall apart.
Fat shaming customers
I am a size 8 and bought a pair of their shorts I chose to go up a size to be safe and when they arrived they ripped. I emailed customer services and the response told me to loose weight if I didn’t want them to rip. No offer for a refund or replacement. I’ll never stop again and have advised all my friends to skip this brand too for other active wear labels.
I received a pair of scrunch shorts in January and only after a couple of wears they are tearing and have holes. I have LORNA JANE pants that are over 5 years old and they are still like new.
I have sent two emails with pictures and the order number with no repsonse.
I had an issue twice with my purchases. Echt were very timely responding to all emails and I commend them on their professionalism and customer satisfaction. Although I had problems with my orders, I will definitely have no problems purchasing from them in the future. Thanks Echt.
This company is awesome
This company is really quick to reply with returns and really helpful.
The products are quality and wash up really well, Its really good value for money and really good designs.
Very happy will return time and time again.
- Verified customer
Poor Quality of the zippers on Joggers
I have ordered three joggers from ECHT because I loved the patterned and design of gym clothes for active men. Also, they were on 70% discount. I ordered them before a winter time 2019, I kept them in my wardrobe because November was summer. I enjoyed wearing them when I was jogging, doing weight training, or other kinds of exercise. The fabric was a little stretchy and kept me warm during wintertime workout. However, the damages on the zippers of front pocket were seen after only one wash. I thought it would be my fault to put in a normal cycl...e. Next time, I washed another two joggers with dedicated cycled. The results were the same, the zip on the pockets came off. When I had a close look on the way they factory attached the zipper on the fabric, it seemed like they use a thermal thing on the fabric, not sewing. . I was disappointed with the quality of ECHT and I have contacted them to ask for exchange. I complained through ECHT website. As I expected, no one replied my complaints. I think it would be better to support this company.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Has anyone found a dupe for the echt scrunch bum shorts?
I was wondering which of country are their clothes made in?
Australia I believe.
Hey guys- does anyone have purpose leggings and do they slide down while working out? I run a lot and do high intensity activity. The forced scrunch leggings slide down sooo much and I can’t wear them for exercise so I don’t want to purchase more if they all do this. Thanks!
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