2Econnex

Econnex

 Verified
2Econnex
3.8

147 reviews

PositivevsNegative
72% · 10638 · 26%

Reviews

147 reviews
Maddy
Maddy
 

Easy as!

I had no problems at all switching energy companies through econnex and received the vouchers for switching right on time, didn't need to chase up at all. A great experience and would definitely use again. Show reply
Asif A.
Asif A.Greater Melbourne (Metropolitan), VIC
  Fair Incentive

Good for quick comparison and additional signup bonus

Good for quick comparison and additional signup bonus. The site doesn’t always have all the plans offered by the power companies. The WW gift cards offered as sign up bonus takes at least 3 months to get but I have always received them without any follow ups. Show reply
Jeremy
JeremyGreater Melbourne (Inner), VIC31 posts
  Fair Incentive Verified

Switched and got rewarded

Used Econnex to switch my electricity and gas. Got a cheaper rate and they gave me a gift card. I did need to follow up for the gift card but it was easy enough via email. Show reply
Transparency
Ritesh V.
Ritesh V.Greater Melbourne (Inner), VIC
  Fair Incentive

Best comparison

I found econnex very helpful to compare my gas, electricity and internet expenses. As well as awarded me with gift card on top of the choices of the cheapest service provider. Show reply
BJC
BJCSouth East Queensland, QLD3 posts
  Fair Incentive

Great service, and really helpful Customer Service

After having some issues, that were not Econnex's fault, I reached out to their support team, and they were very helpful.
Happy to recommend. Show reply
Nishant P.
Nishant P.3 posts
 

Ecconex recommendation

Really good website to compare energy plans, I found really good deal Show reply
Pratibha
Pratibha
 

Excellence site for review

Real good website for energy comparison. Really helpful and recommended, i found great deals Show reply
Nishant
Nishant2 posts
 

Best comparing website

Really good website to compare and find best energy rates Show reply
mark o.
mark o.
 

Beware of sharks !

The salesman who phoned me was crafty. Focused on the 5% discount
& cheaper daily supply charge of the Simply Energy gas plan he was pitching saying it would save me money.
When I pointed out there was no saving if I pay more than 50%
higher rates for useage & get 5% off & save a few cents per day on
the daily supply charge.
He hung up.
If you’re not confident in comparing these deals don’t be fooled by someone that sounds polite & professional from this company
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anntip
anntipVictoria8 posts
  Fair Incentive

Energy Comparison website

I have used this website for comparison of my gas and electricity account and found them very helpful. By doing a comparison with them, I have since move both accounts to a cheaper energy provider saving me hundreds of dollars. They even called me back to let me know know I have been awarded $200 gift card for using their services. It's a win win for all. I recommend using them for energy and telecommunication services. Show reply
Transparency
deenarayan11
deenarayan11Sydney, NSW
  Fair Incentive

Good experience with econnex

Seamless experience in comparing and selecting service providers. Not to forget the additional promotion and offers. Show reply
Eric
EricBruce 2617, ACT5 posts
  Fair Incentive

Econnex provided adequate service

They did what they said they would do in the timeframe.
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Thanks for leaving us a positive review Eric. We're glad that we have met your expectations.

Paul D
Paul DGreater Melbourne (Metropolitan), VIC3 posts
  Fair Incentive

Great Savings

I thought I'd give this website a go to see if I actually saved anything and surprisingly, I did. I found the savings on offer were substantial and I'd definitely use them again in the future. Show reply
ConsumerX
ConsumerX2 posts
  Fair Incentive

Quick and easy utility switch with bonus credit

It was a breeze to switch utilities using Econnex. I wasn't sure when I would get the promised bonus for switching but Econnex replied quickly to tell me when the bonus would come and it came during that time. I would recommend Econnex. Show reply
Peter L.
Peter L.Sydney, NSW
  Fair Incentive

Better energy plan

We recently use Econnex to move our Electricity & Gas across from Origin and found it so easy Show reply
Patrick A.
Patrick A.
  Fair Incentive

Good Offers to switch providers, nice support staff

I used Econnex to switch my providers for Electricity, Gas, and NBN when they were offering Woolworths Gift Cards for each. The support staff was lovely and I would recommend you take advantage of the offers supplied. Show reply
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Alec
AlecSydney, NSW
  Fair Incentive

Competitive and a no-hassle switching experience

Just what I needed! I found cheaper electricity and gas after the price hike in October 2022 as well as offered a good promotion, what's not to like!? I was contacted by the utilities provider a day after, and services were switched as soon as my last bill came in Show reply
Lucas C.
Lucas C.
  Fair Incentive

Excellent

Great comparison company who was able to put me in touch a power provider which offered me a better rate. Show reply
Bam Margarine
Bam Margarine3 posts
  Fair Incentive

Worked as expected

It's a pretty slick operation, with a solid comparison of options across utilities and internet providers. Think there's a decent spread of options, although I'm not an expert. Would recommend, subject to receiving the sign-up bonuses due shortly. Show reply
Raj
Raj
  Fair Incentive

Great

Got the gift cards after 60 days as promised.
Excellent service. Show reply
Voss
Voss18 posts
 

Helpful service

The service was helpful in finding an electricity provider with a higher feed-in rate. I would recommend. Show reply
Sharon
SharonSydney, NSW
  Fair Incentive

1st time user of Econnex

The system is user friendly, the staff is helpful and efficient. Show reply
Worthless
WorthlessCrescent Head
  Fair Incentive

Easy to use

Easy to use. Website was easy to navigate. Customer service polite. Thanks
Econnex
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Hey Mate, Thanks so much for your positive review. We're glad that you used Econnex to find helpful information. We are happy to know that one of our team members was able to properly assist you.

Bin Zhao
Bin Zhao
 

Smooth experience with Econnex

was seeking an energy plan a couple of weeks ago and found Econnex is a useful tool to do comparison and make the right decision. Thank you. Show reply
Tanya
TanyaLitchfield, NT2 posts
  Fair Incentive

Electricity and Gas

So far very helpful, even had a back up call for confirmation, will see how it goes in the next few days. So far would definitely recommend. Peace of mind being interstate and not knowing what availability there is in STH Aust. Show reply
Robyn
RobynSydney Surrounds, NSW2 posts
 

Offers ???

Company that promises big but delivers nothing. Go anywhere else.
Econnex
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Hi Robyn, our sincere apologies for the bad experience that you have encountered. In order to disentangle the situation kindly reach us at support@econnex.com.au

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LSD
LSDSydney, NSW5 posts
  Fair Incentive

Great portal

Econnex were effective and quick transcation of companies and the best solution for us Show reply
Victoria Calvert
Victoria Calvert
  Fair Incentive

Amazing service

Helped me sort out gas and electricity.
Would recommend using them for your comparison Show reply
Terri
TerriGreater Melbourne (Metropolitan), VIC
  Fair Incentive

Comprehensive Energy Comparison with patient Agent

Did an online Econnex Comparison and received a call from Econnex agent who was very helpful. I was undecisive and required more time to assess. Agent was avery patient and contacted me another day. He was informative and provided solid advice. Very happy with his service. Best of all, we are now paying at a lower rate, compared to previous provider. Show reply
Aashini
Aashini
  Fair Incentive

Service was amazing but the customer representative was alright

The service provider recommended are good and in line with the current market rates.
The lady names laila who was assisting us with the service provider was not well aware about the products and services.
Some of the information provided were misleading and not sufficient to make the decisions as which service provider to select.
Otherwise services were good
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Paul Yiu
Paul Yiu
  Fair Incentive

Good comparison and save

It mapped out the price comparison and overview quite well. I had fact-check and research on top of this and the recommendation is in line with my fact check. Overall very smooth and positive experience Show reply
Cathy Shu
Cathy Shu
  Fair Incentive

Great Service

Had a great experience with Econnex. Econnex helped me to find an energy & gas provide that is on fixed rate. As a result, the increased electricity & gas rate does not impact me. Show reply
Sally
SallySouth-Eastern Region, NSW
  Fair Incentive

Found a better deal

We used Econnex to compare rates and successfully found a better supplier, saving us funds! Show reply
Tony
TonyMurrumbidgee Region, NSW
  Fair Incentive

Appreciated the options available to compare pricing & plans

Found a much better energy provider that is prepared to pay a better solar feed-in tarrif for us Show reply
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Gary H.
Gary H.
 

Absolutely great service

Had a great experience with Econnex who kept me informed every step of the way and followed up with phone calls and emails. Very happy Show reply
Kesavan N.
Kesavan N.Sydney, NSW
  Fair Incentive

Good option to find right service

Helped to select energy service and I selected the best Show reply
Transparency
Energy Comparison Websites

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Sunil Sharma
Sunil Sharma
  Fair Incentive

It is worth using econnex services

Cheaper and best services are provided by econnex services and I didn’t find any difference from the old service where i was paying more money. Show reply
Dean
DeanSydney, NSW2 posts
  Fair Incentive

Good comparison - saved $$

I used Econnex earlier this year to do a review of my energy costs. As a result of this, I moved electricity providers for a significant saving in electricity costs Show reply
Damien
Damien
 

Awesome service

I got an awesome service from this guy. They help to sort my internet out.
Thank you. I higly recommend them Show reply
Ashni
AshniSydney, NSW2 posts
 

Very poor service

Econnex promised to give me a $100 voucher when agreed to go with them for my internet, gas and electricity. I joined in September and until now I have not received my voucher which was part of the deal and discount. Every time I call econnex, they put me on hold and after 30 min they say okay someone will call you within 3 to 5 business days. What is this?? When you promised your customer a deal, then why are you not being reliable. I do not recommend econnex to anyone. Very poor customer service. I will never trust them again.
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