Easy buy contact lenses
Fast delivery!! For a first time buyer I was a bit worried, but this was easy. Updates through out delivery progress. Will buy again.
Definitely deserves 5 stars
First time customer and happy to report I would absolutely buy again. The timeframe given on the shipping page was adhered to and I was notified of the status of my order as it progressed. Once shipped, it arrived quickly and was well packaged. Received a quality product at a reasonable price - couldn't have had a better experience! Thank you!
January 30th 2018 Update: Highly recommended!
This is the second time I’ve bought from eContactLenses and they will continue to be my go-to online contact lens supplier. Great products, great prices, great service. Orders are processed in a timely fashion, delivery is quick and items are well packaged! Thank you for another pleasant purchase experience!
I recently ordered a couple of boxes of contact lens fluid from eContactLenses. The order was processed and shipped very promptly and the products arrived in perfect condition. Saved both time and money compared with buying from an optician or chemist - I will definitely continue to use this service in future.
Not what i expected it to be
At first I didn't get all the lenses I bought. 2 30 days boxes where missing so I had to call back to get them to send me the rest.
Next I thought I payed the bill but two months later i got an email saying that my payment hadn't gone through so I had to pay everything directly. It was hard having to spend so much money all of a sudden that you didn't planned on.
Met my expectations
They have a good price and the deliver were quick, sending me e-mails about the track order. I'm going to buy again. I do recomend!
Zombie costume completed :)
Coloured lenss arrived in great time.
Had a mishap with delivery but was a mishap with austpost and an overly helpful neighbor, but Amanda immediately jumped in to help track the delivery.
Will definitely use again :)
So happy i came across this company. Both Nikki and Amanda were very helpfull. Product came in quickly and was exactly what i ordered and wanted. Ordered coloured prescription lenses for a halloween party and had so many great compliments. Will be ordering again.
Slow incompetent service
After ordering & immediately paying for order, took 8 weeks including two follow up requests to receive goods, posted to incorrect address. Will not be using again.
Happy to order again
Product arrived as ordered although was slower delivery than other sites I have used before. Happy to use again just need to make sure I order in advance.
Good service. I have ordered contact lenses to deliver in Sydney. Delivery took 10 days, all items were in place.
poor service and rude
Ordered lenses from this company and properly paid for the order. After receiving the item, months later, they send me an email asking for the payment again as they claim that they had problem with banking system and said they never received the payment. As I was uncertain that what they were saying is true. It was a mistake on their end. They even had the nerve to send me a threatening emails. I am a very HONEST customer who duly paid my account but due to their own mistake, had to cause such inconvenience and made me look like some dishonest customer. VERY RUDE emails too, emphasizing that other kind customers already settled their accounts. Very dissappointing and very unprofessional company
Best buying experience till date!
Got timely tracking information. Communication from the company was excellent. More importantly, the quality of the lenses was excellent. Very happy with the purchase
Excellent Products and service
I'm from Perth, so turn around was great, ordered the lenses on Wednesday delivered following Monday. I am also happy with the product.
Will never buy through another supplier again
Fantastic product, sent super fast, and an excellent price. Half the price of what I paid at big w vision.
Best of the Best
This is the best website ever I purchase a prescription contact lenses and I Love them thank you eContactLenses, the delivery time was fast the packaging was so cute and they send those little mint gums loved it I was hoping for the information of the order to have more details so I can know the order status but generally the eContactLenses is the best.
The best online store for contact lenses!
I've been buying contact lenses from Clearly before and also another e-store from Singapore but they normally take a while to deliver. Then I discovered eContactLenses! Cheaper contacts, fast delivery and so far I've never had any problems with them! I hope the service will stay the same around Christmas time as that's when web stores normally gets stuffed with a lot of orders and not enough stock/staff.
Good prices - Great service - Quick delivery
I have ordered three times now and there has never been a problem. Delivery is swift, it's an Australian business and prices are competitive with good customer communication if there is going to be a delay due to restocking. Would be awesome to have a pick up option though. Will continue to purchase from these guys indefinitely. 10/10!
Colour Contact Lenses - Perfect!
I made my purchase on-line and have just put my third order through! Easy and delivery is quick! Customer service is always good and the fact that this is an Australian company gives me peace of mind. I will always order my contact lenses from eContactLenses! 10/10 from me to you :)
Out of stock excuses and spelt my name wrong
Firstly you got my name wrong, my name is not JAI!
And why I have to wait for like 20 days, if its out of stock why can't you guys send me the ones like already there,
or you guys just about out of stock? Maybe all of them no stock! Order from somewhere else, paid for the cheap shipping, so I need to wait for like 20 days, I thought 5-7 business days, its all lie!
We have just been informed by our suppliers that the Illuminate Lenses are out of stock until the end of August.
We will send the rest of your order and these when we receive.
Sorry for any inconvenience.
Efficient web site and quick delivery
I bought single use contact lenses and I had no trouble finding the right type on the website, the payment process was efficient and the delivery was nice and quick Will continue to use this service.
Questions & Answers
Hi, 1st time buyer to your site. Several lens are faulty from my order. I thought it was me but theres been over 5 times I've had to open a new lens. They seem dried out or something. ? The lens has warped rims if that makes sense? Sorry had to describe on here. Happy to explain over the phone. I bought acuvue one daily lens box of 90. Liza wormleaton
Hi Liza, Oh no that does not sound right! Do you mind sending us an email on firstname.lastname@example.org with your order number and date of purchase so we can look into this further for you. Thanks Bec
My first time buying off your site. I ordered my Contacts Sunday afternoon express as I urgently need them. I'm just wondering when I will receive them?
Hi bel, most of our contact lens orders will be dispatched within 2 - 5 business days, so you should receive your contact lenses within 3 - 7 business days. Once your order has been shipped we will notify you of the tracking details.
I have purchased 90 day cooper vision pro clear lenses from you.I have have opened one of the left eye plus 4.5 and it is so thick it will not stick to my finger.I had the same trouble with ones purchased from Vision Direct who I will never deal with again.What should i do if i encounter any more of these faulty lenses?
Hi Dave, That does not sound good! I have spoken to Coopervision and have arranged for another box of 90s to be sent out at no charge. I will send you an email with further details.
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