Econtacts is great - quick and easy and fast delivery.
One issue though is there is not Reorder button. Every time I have to enter in my prescription and its a hassle. Can you add a quick reorder button on purchase history? Thanks!
Pretty good so far
Cannot complain whatsoever about this company. Good pricing and prompt shipping. One thing I've noticed over the last 6 months however is that it takes a lot longer than it used to to ship (maybe a day or too, which isn't bad). I've been used to ordering and having it arrive within 2-3 days (QLD-WA). Whether this is simply the day in which I order, whether operations have changed or whether it's solely down to couriers I don't know. Would be interested to hear back about that. Would definitely recommend trying them out, cannot complain.
These are awesome!!!
These are great value for money very very comfortable.. very subtle natural colouring and I definately will be buying more!!!
very happy - I will be buying more
Very happy with delivery - safe, secure, sign on delivery, and timely. The contacts themselves are very comfortable, I've had hit and misses with fashion and normal prescription lenses in the past; I'm glad to know that with my 4th pair of ColourVUE crazy lenses they all fit comfortably. The only down sides of the lenses is the deceptive art work of the lenses on sites - definitely not as bad as others, but still not exactly the same colours as shown, e.g. werewolf green art shows a distinct difference in a ring of green, and a ring of blue, ye...t the actual lenses are all green... luckily I can live with that. I also wish that the centre of the lenses were smaller. I understand they need to allow space for vision but it just makes the eyes look constantly too far dilated (this is with ALL lenses as far as I know).
I purchased few Acuvue lens months ago, the experience was good, quick service. However, I can't give you five star as I found Acuvue define accent style has some faulty. I can feel something not right as I wear it and it makes my eye very sore. I have been using Acuvue years (actually had used the other seller) and haven't had any problem with other lenses (eg, natural shine, vivid or colourless). I have been using less than a half of the daily pack but already three of them I had to throw away, that means 10% (a significant figure). I guess probably there are more faulty in one pack. By the way, the expiry date is 2020/07 so I don't think this is the problem.
Happy to order again
Product arrived as ordered although was slower delivery than other sites I have used before. Happy to use again just need to make sure I order in advance.
Good service. I have ordered contact lenses to deliver in Sydney. Delivery took 10 days, all items were in place.
Efficient web site and quick delivery
I bought single use contact lenses and I had no trouble finding the right type on the website, the payment process was efficient and the delivery was nice and quick Will continue to use this service.
Happy with the delivery and packaging with the little "thank you" candies- good service!
made purchase online.
i previously ordered from antoher website (quicklense) and i purchased fortnightly lenses from there (acuvue oases for astigmatism)= this was a waste of money- the lenses were supposed to be used fortnightly but after several days my eyes were already irritated and i had to throw them away and use another pair..sometimes i used the lense only 2 days and it either tears off or loses its shape....this went on like this until i can tell u..i used 1 box of these lenses *(which were supposed to be for 3 month..) i used them...in only 2 weeks!! - and had to use eyedrops as well!! I then purchased the daily ones from econtact lenses....-this was far and so much better! 1 day..1 lense...eyes feel good..no need to put eyedrops! so far so good! hope i wont get problems with it afterwards
Very happy with the fast delivery. The green contacts o ordered though are not as green as i thought but overall i am still happy and will gladly use again. =)
Contact lenses arrived quickly and were as ordered. I thought though that the price would be a fair bit cheaper than in stores but was only $2 cheaper per box.
Good pricing, good service
I've only ordered twice now but I've been very happy with the service - prompt & no fuss & simple ordering; & the pricing is the best for my particular brand. I certainly won't be looking anywhere else in the foreseeable future. My only query is to repeat ordering. Once you have an account, I can't see why you can't just say 'more of the same please' & change the order only as & when necessary. If this is available, please tell me how to do it.
Great price for lenses
Hi iv ordered twice from you guys now and the price and quality of the lenses are great and i will keep ordering from your company. But maybe we could try to get a better postage cost to tasmania
Placed order on Sunday morning and had my new lenses by Wednezday. Speedy service, great packaging and could track delivery easily. Thanks - love the lenses and the service!
Quick and easy ordering and delivery. Room for improvement in the packaging.
Quick and easy ordering and delivery.
Room for improvement in the packaging. The contact lenses were shipped only in their manufacturer's box inside a postal bag. When i opened the bag, the box was a bit crushed. All the contact lenses seemed to be in tact though. I would prefer a stronger box that doesn't get crushed.
Quick and competitive pricing.
Questions & Answers
Hi, 1st time buyer to your site. Several lens are faulty from my order. I thought it was me but theres been over 5 times I've had to open a new lens. They seem dried out or something. ? The lens has warped rims if that makes sense? Sorry had to describe on here. Happy to explain over the phone. I bought acuvue one daily lens box of 90. Liza wormleaton
Hi Liza, Oh no that does not sound right! Do you mind sending us an email on email@example.com with your order number and date of purchase so we can look into this further for you. Thanks Bec
My first time buying off your site. I ordered my Contacts Sunday afternoon express as I urgently need them. I'm just wondering when I will receive them?
Hi bel, most of our contact lens orders will be dispatched within 2 - 5 business days, so you should receive your contact lenses within 3 - 7 business days. Once your order has been shipped we will notify you of the tracking details.
I have purchased 90 day cooper vision pro clear lenses from you.I have have opened one of the left eye plus 4.5 and it is so thick it will not stick to my finger.I had the same trouble with ones purchased from Vision Direct who I will never deal with again.What should i do if i encounter any more of these faulty lenses?
Hi Dave, That does not sound good! I have spoken to Coopervision and have arranged for another box of 90s to be sent out at no charge. I will send you an email with further details.
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