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My wife bought me a king single Ecosa mattress when I was recovering from chemotherapy. We have since put an Ecosa in every bedroom of the house!Great support and comfort.
Purchased in March 2021 at Ecosa for $750.00.
Two words: easy and comfortable
Bought this mattress after much deliberation, and so far I can say I have zero regrets. It was delivered in 3 business days, in a box with wheels! So easy to move and unbox. This is the first mattress I have ever purchased and I have been sleeping better than ever, it is so soft to the touch and has perfect firmness. Would totally recommend! 10/10.
Great matress - prompt delivery
This mattress is great - super comfortable and has made such a positive impact to our sleep. We had a Tempur mattress before this one and the Ecosa was better at a fraction of the price.
Purchased in October 2020 at Ecosa for $799.00.
I recommend it.
The best mattress I've ever had, spring mattresses are outdated/obsolete. Very comfortable. I can only compare it to spring mattresses however I don't know how it compares to other memory foam mattresses.
Purchased in September 2020 at Ecosa for $800.00.
Perfect for the whole family
Most comfortable mattress, great price for a such a great quality mattress, value for money since you can change the firmness, enjoyed by whole family, easy to install and delivery service was fantastic,
Purchased in October 2020 at Ecosa.
Have been co-sleeping with my son since it arrived... (at least until us parents get an Ecosa mattress!)
From the outset the choice of delivery date was customer- focussed. The 'new' smell was not noticeable as it can be with new mattress/upholstery. When you lay down on the mattress, because of the immediate support it provides your body you wonder how it can also be so comfortable. But it is. Also no movement by co-sleepers!! Love it. Will be fitting out the rest of the household with Ecosa mattresses.
Purchased in September 2020 at Ecosa for $699.00.
Back pain after 1 year of use on medium firmness
I bought the Ecosa double mattress one year ago. I loved it until recently I have been getting back pain from using the bed on medium firmness every morning I wake up. I find that the places that I have slept on is a lot more softer than the other parts of the mattress. I can no longer sleep on this mattress. In order to rule out it is not an issue with the bed, I have slept on other mattresses and I do not have any issues. I contacted their support staff and they suggested to try out different firmness but which no luck I still get back pain. ...I recontacted their staff, explained my situation but unfortunately the 15 year warranty does not cover this. I am very disappointed on this product the previous mattresses I have used at least lasted for 5 years before I get back pain.
Purchased in January 2019 for $800.00.
Bed did not fit, good quality but poor fitting
When attempting to put together the bed the inserts slacks did not align up I had a buy a grinder from bunnings to enure the put would fit together. Poor customer service, outsourced overseas to people who follow instructions and take no action. They did offer to send someone out but I choose to go to the hardware store and fix the issues myself. No consideration for this and absolute refusal to return prior to me going and fixing the issue. As a company that relies on social media, I'm surprised they care little about ensuring the customer is satisfied. Have no choice but to find other review sites and social media to help others sadly.
Purchased in March 2020.
9 days to deliver!!!! Be careful if you are moving and expect a delivery on the day Ecosa promises
The matress slags at the edges. Feels like i might slip off at any point.
I thought the wait might be worth it, but not unfortunately :(
All customers beware of dodgy promises from the company. They WILL NOT honor them! Trust your inner voice, and choose better local options.
Purchased in January 2020 for $899.00.
Nice and comfortable.
Sound product, very comfortable,The Mattress comes in a box with wheels on, also purchased the double bed as a bundle package, Delivery was first class very quick, My 12 year old daughter and myself assembled the bed the brackets where a little bit stiff so I put a little dab of olive oil on and this did the trick
Purchased in January 2020 at Ecosa .
Worst customer service!
If i could give 0 stars, i would! Ordered the single and double mattress and it wasn't comfortable. When trying to return after the 14 days, called 9 times and left several voicemails over the week and no response. Their phone number has now disappeared from their website. Dodgy and would never order from them again.
Purchased in December 2019 for $1,000.00.
HORRIBLE 100 DAY RETURN
Bought mattress in their end of financial year sale. Got it a month later as i set a different delivery date (had to get rid of old one). Slept on it for about 2 weeks, hurting my shoulder and back - it's firm as heck. Tried soft setting, a mattress protector and all the other things they emailed me to try. Wanted to just refund it and get my money back to buy a proper mattress.
HOLY COW now thats when the pain began. I'm not sure what arrangement ECOSA has with the Salvos but they almost tried every conceivable possible thing to reject accept...ance of the mattress for a refund. There were literally 2 strands of hair on it and the driver refused it (got a picture). And the other time a "stain" due to me having to move it to the front of the house so the driver can grab it without knocking over everything in my house. FYI. I used 2 mattress protectors, bed sheets from Kmart, a mattress topper of my own and i had it plastic wrapped for the driver. The so called stain came off with a dry cloth cloth. They really try every possible method to not pick the damn thing up so they dont have to process a refund. There's about 3 weeks left before my 100 night trial ends (not sure if it starts from date of purchase or delivery). Maybe theyre trying to delay it so they can say it's pass the return period. TLDR: Avoid this mattress - they will do everything they can to not refund you. Will update for rest of refund process.
Purchased in August 2019 for $750.00.
|Type||Gel Memory Foam|
|Firmness||Extra Firm/Hard, Firm and Medium Firm|
|Country of Manufacture||China|
|Manufacturer Warranty||15 year(s)|
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