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Ecosa Mattress Double
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- 2 reviews
- 1 like
I replaced an old style mattress with an Ecosa Mattress in a box!
Mattress ordered one day and delivery the next day.
I also ordered pillows as well - they are really lovely - they took 2 weeks to arrive which was a bit disappointing?
Mattress was easy to manoeuvre and set up, I did it by myself.
Mattress plus 2 pillows cost under $1,000 - I'm really pleasantly surprised with the quality of the mattress ... I would not hesitate to recommend it.
The mattress is very supportive and has a coolness which seems to emanate from it which is nice.
I'm 57 with a bit of lower back and hip pain which has virtually disappeared since using the Ecosa Mattress.
Purchased in November 2021.
The reviewer stated that an incentive was offered for this review
Bought for our 12yr old daughter and we're now 4 weeks in.
Very comfortable mattress both for her and for us on the odd occasion we doze off next to her.
Best feature so far, unintended, was the spill proof and washable cover over the foam. We had a spill with liquid and simply unzipped the cover, in the washing machine and back on with no hassle whatsoever.
Purchased in October 2021.
Hi Oliver,
We are delighted you and your daughter are loving the Ecosa mattress!...
Read more It's awesome that you are also happy with its features. Thank you so much! Please feel free to contact us should you have further questions. EcosaThe reviewer stated that an incentive was offered for this review
- 5 reviews
- 3 likes
Extremely quick delivery - ordered before 12pm and delivered same afternoon.
Bought it for my 1.5 year old son (as a floor bed) who happily sleeps through the night on this mattress.
Also a very comfortable sleep for us adults.
Purchased in September 2021 at Ecosa for $799.
Hi Lisa,
We're over the moon to know your family is loving the Ecosa mattress!...
Read more It's awesome that your son is sleeping comfortably in it. We really appreciate this. Thank you for your very kind review. :) EcosaThe reviewer stated that an incentive was offered for this review
- 2 reviews
My wife bought me a king single Ecosa mattress when I was recovering from chemotherapy. We have since put an Ecosa in every bedroom of the house!Great support and comfort.
Purchased in March 2021 at Ecosa for $750.
Hi There,
Thank you so much for the kind review! We wish you all the very best and only good health!...
Read more Take care, EcosaThe reviewer stated that an incentive was offered for this review
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Bought this mattress after much deliberation, and so far I can say I have zero regrets. It was delivered in 3 business days, in a box with wheels! So easy to move and unbox. This is the first mattress I have ever purchased and I have been sleeping better than ever, it is so soft to the touch and has perfect firmness. Would totally recommend! 10/10.
Have been co-sleeping with my son since it arrived... (at least until us parents get an Ecosa mattress!)
From the outset the choice of delivery date was customer- focussed. The 'new' smell was not noticeable as it can be with new mattress/upholstery. When you lay down on the mattress, because of the immediate support it provides your body you wonder how it can also be so comfortable. But it is. Also no movement by co-sleepers!! Love it. Will be fitting out the rest of the household with Ecosa mattresses.
Purchased in September 2020 at Ecosa for $699.
The reviewer stated that an incentive was offered for this review
- 5 reviews
- 11 likes
When attempting to put together the bed the inserts slacks did not align up I had a buy a grinder from bunnings to enure the put would fit together. Poor customer service, outsourced overseas to people who follow instructions and take no action. They did offer to send someone out but I choose to go to the hardware store and fix the issues myself. No consideration for this and absolute refusal to return prior to me going and fixing the issue. As a company that relies on social media, I'm surprised they care little about ensuring the customer is satisfied. Have no choice but to find other review sites and social media to help others sadly.
Purchased in March 2020.
Hi Steven,
We are sorry to hear about your Bed Base....
Read more We always strive to provide the best customer service experience possible, whilst following our company policies. Please reach out directly to eden@ecosa.com.au if you feel that there are further issues yet to be solved. Thanks for giving Ecosa a go. -EcosaRelated Articles
Sound product, very comfortable,The Mattress comes in a box with wheels on, also purchased the double bed as a bundle package, Delivery was first class very quick, My 12 year old daughter and myself assembled the bed the brackets where a little bit stiff so I put a little dab of olive oil on and this did the trick
Purchased in January 2020 at Ecosa .
Bought mattress in their end of financial year sale. Got it a month later as i set a different delivery date (had to get rid of old one). Slept on it for about 2 weeks, hurting my shoulder and back - it's firm as heck. Tried soft setting, a mattress protector and all the other things they emailed me to try. Wanted to just refund it and get my money back to buy a proper mattress.
HOLY COW now thats when the pain began. I'm not sure what arrangement ECOSA has with the Salvos but they almost tried every conceivable possible thing to reject accept...
Read moreance of the mattress for a refund. There were literally 2 strands of hair on it and the driver refused it (got a picture). And the other time a "stain" due to me having to move it to the front of the house so the driver can grab it without knocking over everything in my house. FYI. I used 2 mattress protectors, bed sheets from Kmart, a mattress topper of my own and i had it plastic wrapped for the driver. The so called stain came off with a dry cloth cloth. They really try every possible method to not pick the damn thing up so they dont have to process a refund. There's about 3 weeks left before my 100 night trial ends (not sure if it starts from date of purchase or delivery). Maybe theyre trying to delay it so they can say it's pass the return period. TLDR: Avoid this mattress - they will do everything they can to not refund you. Will update for rest of refund process.Purchased in August 2019 for $750.
Hi Louis,
We can only imagine how frustrating and inconvenient what happened was. This is something that we would not want anyone to experience. We appreciate your feedback....
Read more We don't resell returned mattresses and we donate them to charity to help less fortunate people. Because of this, we also need to make sure that all donated mattresses are clean and stain-free. We apologize if there has been a miscommunication with the people who are supposed to collect your mattress. We will definitely raise this with them and make sure that we prevent them from happening again. We apologize for the inconvenience. Can you please send us an email to support@ecosa.com.au so we can follow-up your refund?Find out how Ecosa Mattress Double compares to other Mattresses
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Details
Category | Mattresses |
---|---|
Price (RRP) | $999.00 |
Type | Gel Memory Foam |
Firmness | Extra Firm/Hard, Firm and Medium Firm |
Size | Double |
Country of Manufacture | China |
Thickness | 25 cm |
Manufacturer Warranty | 15 year(s) |
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Hi Kat,
We're thrilled to hear you love your Ecosa mattress and pillows! :)...
Read more We appreciate the kind review. Thank you so much! Ecosa