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Ecosa Mattress Double
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I bought the Ecosa double mattress one year ago. I loved it until recently I have been getting back pain from using the bed on medium firmness every morning I wake up. I find that the places that I have slept on is a lot more softer than the other parts of the mattress. I can no longer sleep on this mattress. In order to rule out it is not an issue with the bed, I have slept on other mattresses and I do not have any issues. I contacted their support staff and they suggested to try out different firmness but which no luck I still get back pain. ...
Read moreI recontacted their staff, explained my situation but unfortunately the 15 year warranty does not cover this. I am very disappointed on this product the previous mattresses I have used at least lasted for 5 years before I get back pain.Purchased in for $800.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionBack
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Perceived Firmness Medium
- Firmness LayerMedium
Questions & Answers
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Details ·
| Category | Mattresses |
|---|---|
| Price (RRP) | $1,050.00 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Country of Manufacture | China |
| Thickness | 25 cm |
| Manufacturer Warranty | 15 year(s) |
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Hi Felix,
We are sorry to hear about your experience with the mattress. We have conveyed this information to the products team and they will conduct further research on the issue. We appreciate your feedback. ...
Read more Thanks, Ecosa