3
3
4.3
140 reviews
PositivevsNegative
84% · 11719 · 14%
- See all
Sleeping Position
- Side
- Front
Adjustment Period
- Days
Pre-existing Neck / Back Issues Yes · No
Caused Discomfort · No
Heat Retention Yes · No
Sagging Yes · No
Perceived Firmness
- Medium
- Hard
Value for Money
3.5
Customer Service
3.0
Reviews
hans.brahim Greater Melbourne (Metropolitan), VIC 2 posts
Fair Incentive DoubleMore
0
More
Perfect size for my children bunk bed
Purchased a double size for my children bunk bed. Fit well & feel different with the quality of Ecosa mattress. They love it! Show details · 1Value for MoneyCustomer Service
Steven 5 posts
DoubleMore
0
More
Bed did not fit, good quality but poor fitting
When attempting to put together the bed the inserts slacks did not align up I had a buy a grinder from bunnings to enure the put would fit together. Poor customer service, outsourced overseas to people who follow instructions and take no action. They did offer to send someone out but I choose to go to the hardware store and fix the issues myself. No consideration for this and absolute refusal to return prior to me going and fixing the issue. As a company that relies on social media, I'm surprised they care little about ensuring the customer is satisfied. Have no choice but to find other review sites and social media to help others sadly. Show detailsValue for MoneyCustomer Service
Details
Compare all Ecosa Mattress listings
Category | Mattresses | Mattresses | Mattresses | Mattresses |
---|---|---|---|---|
Price (RRP) | $1,050 | $1,150 | $1,350 | $950 |
Type | Gel Memory Foam | Gel Memory Foam | Gel Memory Foam | Gel Memory Foam |
Firmness | Extra Firm/Hard, Firm and Medium Firm | Extra Firm/Hard, Firm and Medium Firm | Extra Firm/Hard, Firm and Medium Firm | Extra Firm/Hard, Firm and Medium Firm |
Size | Double | Queen | King | King Single |
Country of Manufacture | China | China | China | China |
Thickness | 25 cm | 25 cm | 25 cm | 25 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
Compare all Ecosa Mattress listings
Extra Information
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Hi Steven, We are sorry to hear about your Bed Base... Read more
. We always strive to provide the best customer service experience possible, whilst following our company policies. Please reach out directly to eden@ecosa.com.au if you feel that there are further issues yet to be solved. Thanks for giving Ecosa a go. -Ecosa