Reviewer Photos & Videos
Bed did not fit, good quality but poor fitting
When attempting to put together the bed the inserts slacks did not align up I had a buy a grinder from bunnings to enure the put would fit together. Poor customer service, outsourced overseas to people who follow instructions and take no action. They did offer to send someone out but I choose to go to the hardware store and fix the issues myself. No consideration for this and absolute refusal to return prior to me going and fixing the issue. As a company that relies on social media, I'm surprised they care little about ensuring the customer is satisfied. Have no choice but to find other review sites and social media to help others sadly.
Purchased in .
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort No
- Heat Retention Yes
- Sagging No
- Perceived Firmness Hard
- Firmness LayerFirm
Questions & Answers
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|Type||Gel Memory Foam|
|Firmness||Extra Firm/Hard, Firm and Medium Firm|
|Country of Manufacture||China|
|Manufacturer Warranty||15 year(s)|
The heaviest cloud in the world. Highly recommended.
Love going to bed now, go earlier, because it's so comfortable.
Best Mattress I've ever had.!!!
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