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Ecosa Mattress Double
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i’m a genuine customer and i received it within two days ! Excellent, Love it. I’m so happy to start off fresh buying new furniture for my room and i’m DEFINITELY recommending this mattress to friends and family :) 10/10
Purchased in .
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionBack and Side
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort No
- Heat Retention Yes
- Sagging No
- Perceived Firmness Medium
- Firmness LayerMedium
- 5 reviews
- 11 likes
When attempting to put together the bed the inserts slacks did not align up I had a buy a grinder from bunnings to enure the put would fit together. Poor customer service, outsourced overseas to people who follow instructions and take no action. They did offer to send someone out but I choose to go to the hardware store and fix the issues myself. No consideration for this and absolute refusal to return prior to me going and fixing the issue. As a company that relies on social media, I'm surprised they care little about ensuring the customer is satisfied. Have no choice but to find other review sites and social media to help others sadly.
Purchased in .
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort No
- Heat Retention Yes
- Sagging No
- Perceived Firmness Hard
- Firmness LayerFirm
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Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $1,050.00 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Country of Manufacture | China |
| Thickness | 25 cm |
| Manufacturer Warranty | 15 year(s) |
Other Mattresses
Extra Information
Happy!!!
The best bed even after a year!
Best mattress
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Hi Steven,
We are sorry to hear about your Bed Base....
Read more We always strive to provide the best customer service experience possible, whilst following our company policies. Please reach out directly to eden@ecosa.com.au if you feel that there are further issues yet to be solved. Thanks for giving Ecosa a go. -Ecosa