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Ecosa Mattress Double
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The mattress is pretty comfortable however, I haven’t tried different settings. My sleep has improved slightly and would be more than happy to recommend this product.Delivery service was pretty amazing, it was delivered within less than 24 hours.
The reviewer stated that an incentive was offered for this review
i’m a genuine customer and i received it within two days ! Excellent, Love it. I’m so happy to start off fresh buying new furniture for my room and i’m DEFINITELY recommending this mattress to friends and family :) 10/10
Purchased in June 2020.
- 5 reviews
- 11 likes
When attempting to put together the bed the inserts slacks did not align up I had a buy a grinder from bunnings to enure the put would fit together. Poor customer service, outsourced overseas to people who follow instructions and take no action. They did offer to send someone out but I choose to go to the hardware store and fix the issues myself. No consideration for this and absolute refusal to return prior to me going and fixing the issue. As a company that relies on social media, I'm surprised they care little about ensuring the customer is satisfied. Have no choice but to find other review sites and social media to help others sadly.
Purchased in March 2020.
Hi Steven,
We are sorry to hear about your Bed Base....
Read more We always strive to provide the best customer service experience possible, whilst following our company policies. Please reach out directly to eden@ecosa.com.au if you feel that there are further issues yet to be solved. Thanks for giving Ecosa a go. -Ecosa
- Double
- Verified
9 days to deliver!!!! Be careful if you are moving and expect a delivery on the day Ecosa promises
The matress slags at the edges. Feels like i might slip off at any point.
I thought the wait might be worth it, but not unfortunately :(
All customers beware of dodgy promises from the company. They WILL NOT honor them! Trust your inner voice, and choose better local options.
Purchased in January 2020 for $899.
Hi Abdul,
We offer same-day delivery for all metro areas, Australia wide. ...
Read moreIf you live in Metro Perth, and your mattress took longer than expected to arrive, please contact us at support@ecosa.com.au to see what we can do about making your experience better. If you feel as though the mattress lacks edge support, please mention that as well so we can assess the situation. Thank you for giving Ecosa a try. -Ecosa
I'm 500m from metro Perth. That shouldn't take 9 days!!!
I had to do daily followups with your customer service. Truth is you accepted my payment first and then told me that the mattress is not in sto...
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Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $999.00 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Country of Manufacture | China |
| Thickness | 25 cm |
| Manufacturer Warranty | 15 year(s) |
Other Mattresses
Extra Information
A great mattress
Very happy, a nice upgrade from our old bed
Great product and outstanding customer service
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Hi Emma,
Such music in our ears to know that your new Ecosa Mattress helps you sleep better. ...
Read more We suggest you try each setting as the right firmness can make all the difference when it comes to receiving the ultimate support. We so appreciate your recommendation! Please let us know how it goes. Cheers to a good night's sleep! Kind Regards, Michelle Pascual Senior Customer Support