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Ecosa Mattress Double
If i could give 0 stars, i would! Ordered the single and double mattress and it wasn't comfortable. When trying to return after the 14 days, called 9 times and left several voicemails over the week and no response. Their phone number has now disappeared from their website. Dodgy and would never order from them again.
Purchased in for $1,000.
Cyrille from your support team has already gotten in touch with me and the Salvos are coming to collect the mattresses next week. We’ll see at the end of this process.
Hi Taha,
Thank you for your patience. We will do everything we can to make sure the return process is hassle-free. If you need further assistance, please send us an email and we'll attend to it as quickly as humanly possible....
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Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $999.00 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Country of Manufacture | China |
| Thickness | 25 cm |
| Manufacturer Warranty | 15 year(s) |
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Extra Information
Brilliant
Sleeping Duck, truth in advertising! How refreshing! You may start a new trend!
Great mattress and great service
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Hi Taha,
We sincerely apologise for the inconvenience. We are currently experiencing...
Read morehigh volume of enquiries due to the recent holiday and our customer support team is doing their best to answer all customers in a timely manner. To assist you further with this, please send an email to support@ecosa.com.au and add 'ATTN: Sandra' to the subject line so we could have this resolved as soon as possible. Once again, we are truly sorry for the inconvenience. -Ecosa Group