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Ecosa Mattress Double
If i could give 0 stars, i would! Ordered the single and double mattress and it wasn't comfortable. When trying to return after the 14 days, called 9 times and left several voicemails over the week and no response. Their phone number has now disappeared from their website. Dodgy and would never order from them again.
Purchased in December 2019 for $1,000.
Cyrille from your support team has already gotten in touch with me and the Salvos are coming to collect the mattresses next week. We’ll see at the end of this process.
Hi Taha,
Thank you for your patience. We will do everything we can to make sure the return process is hassle-free. If you need further assistance, please send us an email and we'll attend to it as quickly as humanly possible....
Read more - Ecosa Group
Same day delivery and 3 options to choose firmness levels great it's been a month happy so far had to change the settings which took like 10 to 15 mins but it's all good
October 18th 2019 Update: Below average for price and no return process
I bought a double mattress and it was fine for a month afterwards it started having sagging issues and my wife with back problems so I arranged for the return the salvos cane and refused to park outside my apartment went without taking it o called to rearrange and the customer services kept on delaying ta...
Read morectics until it was 3 months and now I can't will probably throw it outside and forget my hard earned 800 i called texted and messaged them no use I went and bought another online mattress and also a box mattress 100% worth the money and the complete package why can't you guys do the same? Business is not a one hit wonder try telling this to your customer service guys never mind won't use again and won't recommend to anyonePurchased in July 2019 at The CPAP Clinic Physical store for $800.
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Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $999.00 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Country of Manufacture | China |
| Thickness | 25 cm |
| Manufacturer Warranty | 15 year(s) |
Other Mattresses
Extra Information
A great mattress
Very happy, a nice upgrade from our old bed
Great product and outstanding customer service
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Hi Taha,
We sincerely apologise for the inconvenience. We are currently experiencing...
Read morehigh volume of enquiries due to the recent holiday and our customer support team is doing their best to answer all customers in a timely manner. To assist you further with this, please send an email to support@ecosa.com.au and add 'ATTN: Sandra' to the subject line so we could have this resolved as soon as possible. Once again, we are truly sorry for the inconvenience. -Ecosa Group