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Ecosa Mattress Double
- 35 reviews
- 25 likes
I don’t think I have ever been so disappointed at having to return an item to the manufacturer. Essentially, I like the Ecosa. It was easy to organise onto the bed, it inflated to its normal size fairly quickly. There was minimal outgassing, and that was gone within a few hours. I’ve had several excellent sleeps on it, and I found it really supportive in the places that mattered to me. No sagging so far. Sounds good, right?
Two days ago, I pulled some nasturtiums out of the garden. Sadly I pulled a lot more. I do have a long history (55...
Read more years) of spinal disc problems and so when my back started tightening up, I wasn't concerned because I was sure the mattress would help me recover. Sadly, it has not. In fact, my back pain has worsened, the more time I spend in bed. I don’t know why this is. Let me say this... the mattress did not cause the problem, but it is definitely delaying recovery. I’d heartily recommend this mattress to anyone who does not have an existing back problem (or hips, too, for that matter). It really is comfy (very firm) and easy to move around on (unlike the last I had which became a bit of a nightmare)... but.... if you have physical problems, this mattress probably will not help. Sorry Ecosa! (I’ve sent an email requesting return, this morning)Purchased in August 2020 at Ecosa for $799.
Hi There,
We are glad you found the return process easy. ...
Read more Your feedback is appreciated. Thanks, Ecosa
- 2 reviews
- 1 like
I have had health beds mattresses before, which have been perfect, and other memory foam and latex ones. I replaced this after ours got lost in shipping. It arrived with a slight fault (tuft sticking out) a few hours before a $50 reduction deal, which was annoying as I could have sent it back. I have been sick with migraine and neck and back pain in less than a week of using this - it is as hard as a brick and terrible for anyone with slipped discs or the like. I can't wait until the 14 day trial is over to send it back as the pain is intolerable. Worst mattress ever. Also extremely hot.
Purchased in October 2019 for $750.
Hi Lotty,
We're sorry to hear that you're finding the mattress too hard....
Read more The Ecosa mattress is built to be firm enough for great back support, also soft on your shoulders and hips. It allows the mattress to shape to your body and release pressure. It will soften over time with continued use. Please send us an email if you're still having issues with it so we can assist you accordingly.
It's as hard as a brick and has caused major pain. Thanks for your offer to address though. Hopefully I won't have the same after service problems others keep mentioning
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Details
| Category | Mattresses |
|---|---|
| Price (RRP) | $999.00 |
| Type | Gel Memory Foam |
| Firmness | Extra Firm/Hard, Firm and Medium Firm |
| Size | Double |
| Country of Manufacture | China |
| Thickness | 25 cm |
| Manufacturer Warranty | 15 year(s) |
Other Mattresses
Extra Information
Over 2 years now and still going strong
A great mattress
Very happy, a nice upgrade from our old bed
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Update to my review. I have found the returns process with Ecosa to be easy, unlike others I have read about. The person handling my case (“Jess”) was helpful, and tolerant of my becoming a bit ters...
Read moree at one stage. The Salvation Army men collected the mattress this morning at 11am, and at 2.20pm I received notification that my full refund had been processed. Notification from both Ecosa, and Paypal. Now I’ll just have to wait until commbank sees fit to release the funds to me. Well done, Ecosa!