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Ecosa Mattress Double

Ecosa Mattress Double

4.2 from 118 reviews · View Statistics
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Taha K
Taha KSydney, NSW

Worst customer service!

published

If i could give 0 stars, i would! Ordered the single and double mattress and it wasn't comfortable. When trying to return after the 14 days, called 9 times and left several voicemails over the week and no response. Their phone number has now disappeared from their website. Dodgy and would never order from them again.

Purchased in December 2019 for $1,000.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Soft
Firmness LayerMedium Firm
Ecosa
Ecosa JEcosa
Taha K
Taha K

Cyrille from your support team has already gotten in touch with me and the Salvos are coming to collect the mattresses next week. We’ll see at the end of this process.

Ecosa
Ecosa JEcosa
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Aaron
AaronSydney, NSW

Not so happy

published

The mattress is supposed to be softer on medium firmness and it’s still rock hard because I’ve had it for over 100 days but only slept on it for abit over 2 months they wont refund and take it back , very professional from this company

Purchased in July 2019 at Ecosa for $800.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Very Hard
Firmness LayerMedium
Ecosa
Ecosa JEcosa
Aaron
Aaron

You don’t care because you don’t wanna lose money but you’d rather send a mattress softener for a discounted price.
You guys are ridiculous

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Ecosa Mattress Double

Details

Compare all 7 Ecosa Mattress
CategoryMattresses
Price (RRP) $999.00
Type Gel Memory Foam
FirmnessExtra Firm/Hard, Firm and Medium Firm
SizeDouble
Country of ManufactureChina
Thickness25 cm
Manufacturer Warranty15 year(s)
Compare all 7 Ecosa Mattress
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