Excellent if you have no spinal problems.
I don’t think I have ever been so disappointed at having to return an item to the manufacturer. Essentially, I like the Ecosa. It was easy to organise onto the bed, it inflated to its normal size fairly quickly. There was minimal outgassing, and that was gone within a few hours. I’ve had several excellent sleeps on it, and I found it really supportive in the places that mattered to me. No sagging so far. Sounds good, right?
Two days ago, I pulled some nasturtiums out of the garden. Sadly I pulled a lot more. I do have a long history (55...years) of spinal disc problems and so when my back started tightening up, I wasn't concerned because I was sure the mattress would help me recover. Sadly, it has not. In fact, my back pain has worsened, the more time I spend in bed. I don’t know why this is. Let me say this... the mattress did not cause the problem, but it is definitely delaying recovery. I’d heartily recommend this mattress to anyone who does not have an existing back problem (or hips, too, for that matter). It really is comfy (very firm) and easy to move around on (unlike the last I had which became a bit of a nightmare)... but.... if you have physical problems, this mattress probably will not help. Sorry Ecosa! (I’ve sent an email requesting return, this morning)
Purchased in at Ecosa for $799.
Worst customer service!
If i could give 0 stars, i would! Ordered the single and double mattress and it wasn't comfortable. When trying to return after the 14 days, called 9 times and left several voicemails over the week and no response. Their phone number has now disappeared from their website. Dodgy and would never order from them again.
Purchased in for $1,000.
Good overall mattress
Same day delivery and 3 options to choose firmness levels great it's been a month happy so far had to change the settings which took like 10 to 15 mins but it's all good
October 18th 2019 Update: Below average for price and no return process
I bought a double mattress and it was fine for a month afterwards it started having sagging issues and my wife with back problems so I arranged for the return the salvos cane and refused to park outside my apartment went without taking it o called to rearrange and the customer services kept on delaying ta...ctics until it was 3 months and now I can't will probably throw it outside and forget my hard earned 800 i called texted and messaged them no use I went and bought another online mattress and also a box mattress 100% worth the money and the complete package why can't you guys do the same? Business is not a one hit wonder try telling this to your customer service guys never mind won't use again and won't recommend to anyone
Purchased in at The CPAP Clinic Physical store for $800.
Questions & Answers
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|Type||Gel Memory Foam|
|Firmness||Extra Firm/Hard, Firm and Medium Firm|
|Country of Manufacture||China|
|Manufacturer Warranty||15 year(s)|
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