- Sign in
- Write a review
Ecosa Mattress Double
- Double
- Verified
9 days to deliver!!!! Be careful if you are moving and expect a delivery on the day Ecosa promises
The matress slags at the edges. Feels like i might slip off at any point.
I thought the wait might be worth it, but not unfortunately :(
All customers beware of dodgy promises from the company. They WILL NOT honor them! Trust your inner voice, and choose better local options.
Purchased in for $899.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort No
- Heat Retention Yes
- Sagging Yes
- Perceived Firmness Medium
- Firmness LayerMedium Firm
I'm 500m from metro Perth. That shouldn't take 9 days!!!
I had to do daily followups with your customer service. Truth is you accepted my payment first and then told me that the mattress is not in sto...
If i could give 0 stars, i would! Ordered the single and double mattress and it wasn't comfortable. When trying to return after the 14 days, called 9 times and left several voicemails over the week and no response. Their phone number has now disappeared from their website. Dodgy and would never order from them again.
Purchased in for $1,000.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention No
- Sagging Yes
- Perceived Firmness Soft
- Firmness LayerMedium Firm
Hi Taha,
We sincerely apologise for the inconvenience. We are currently experiencing...
Read morehigh volume of enquiries due to the recent holiday and our customer support team is doing their best to answer all customers in a timely manner. To assist you further with this, please send an email to support@ecosa.com.au and add 'ATTN: Sandra' to the subject line so we could have this resolved as soon as possible. Once again, we are truly sorry for the inconvenience. -Ecosa GroupCyrille from your support team has already gotten in touch with me and the Salvos are coming to collect the mattresses next week. We’ll see at the end of this process.
Hi Taha,
Thank you for your patience. We will do everything we can to make sure the return process is hassle-free. If you need further assistance, please send us an email and we'll attend to it as quickly as humanly possible....
Read more - Ecosa GroupQuestions & Answers
Sorry, there are no questions about Ecosa Mattress Double but you can read 113 questions about Ecosa Mattress.
Get an answer from our members and Ecosa representatives
Details
Category | Mattresses |
---|---|
Price (RRP) | $1,050.00 |
Type | Gel Memory Foam |
Firmness | Extra Firm/Hard, Firm and Medium Firm |
Size | Double |
Country of Manufacture | China |
Thickness | 25 cm |
Manufacturer Warranty | 15 year(s) |
Other Mattresses
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Abdul,
We offer same-day delivery for all metro areas, Australia wide. ...
Read moreIf you live in Metro Perth, and your mattress took longer than expected to arrive, please contact us at support@ecosa.com.au to see what we can do about making your experience better. If you feel as though the mattress lacks edge support, please mention that as well so we can assess the situation. Thank you for giving Ecosa a try. -Ecosa