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Ecosa
1.3 from 8 reviews · View Statistics
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Reviews

1.3
8 reviews
5
(0)
4
(0)
3
(0)
2
(2)
1
(6)
  • Product Quality
    1.5 (4)
  • Return Claim MadeYes (2) · No (3)
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Mmm
Mmm
  • 3 reviews
  • 3 likes

Expensive for Low Quality

published
  • Thumbnail
  • Incentivised Review No
  • Return Claim MadeNo
Ecosa
Mich P.Ecosa Send a private message
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A T
A T
  • 8 reviews
  • 9 likes

Avoid their linen sheets

published

Ordered the linen sheet in white and it’s SO thin and flimsy that it’s almost sheer. It’s like having a sheer curtain on your bed, you can completely see any mattress protector underneath. Couldn’t return it because I had taken it out of the box (hadn’t used it). So now am stuck with a paper thin cheap quality sheet I can tear with my own hands.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
Ecosa
Mich P.Ecosa Send a private message
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Kate
KateSydney
  • 4 reviews
  • 1 like
  • Verified

Terrible delivery and communication

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Ecosa
EcosaEcosa Send a private message
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The worst online store I have ever used.

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Ecosa
EcosaEcosa Send a private message
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Yelten
YeltenSydney, NSW
  • 5 reviews
  • 2 likes

If I can put a 0 rate I would

published

I bought the ecosa pillows which was fine but the sales person also convinced me to purchase their silk pillow cases. I asked if I needed them they said If you buy ecosa pillows you should buy our cases too . I received the cases they are so ugly and they were too big for the pillows and I wanted to return them but there is a no refund policy which is disappointing given I was told to buy it from them as my pillow cases wouldn’t fit . But they were wrong not only did my own cases fit but my cases look much nicer then their ugly ones. Just warning you and I won’t be buying anymore from Their company . Buyer Beware !

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
Ecosa
EcosaEcosa Send a private message
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Bumbles86
Bumbles86Greater Melbourne (Outer), VIC
  • 6 reviews
  • 4 likes

Customer service

published

I was suppose to get a new silk pillow case which I never received. I had lots of communication with customer service via emails. I went on holidays, when I got back l checked my emails and because I didn’t reply to their last email the request was cancelled? Even though they agreed to replace it? I spoke to different people each time. I really don’t think they know what they are doing.

Ecosa
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Extra Information

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Kimberly  Shirley

Great so far.. very comfortable compared to our old worn out mattress.

by Kimberly Shirley on 17 Aug 2022
We have back and hip issues and we've found that although not completely gone they have been eased quite a bit. We have also found that although we ar... Read full review

Martha Bradbury

Best night sleep ever

by Martha Bradbury on 17 Aug 2022
I haven’t slept on a mattress this good in a very long time.... Read full review

Jessica Lai

Good value for money

by Jessica Lai on 17 Aug 2022
The mattress is comfortable and is just supportive enough for my back. I suffer from lower back pain and sleeping on the mattress does not make it wor... Read full review

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