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Ecostar Double Glazing

Ecostar Double Glazing

4.0 from 317 reviews · View Statistics
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Reviews

  • Customer Service
    2.5 (2)
  • Timeliness
    2.5 (2)
  • Job Satisfaction
    3.0 (1)
  • Rates and Fees
    2.5 (2)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes · No (2)
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Julian
JulianGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like

Still waiting

published

Placed our order on 26 October. Still waiting. Communication from the company is not great - we have now made monthly calls for the last 3 months. I hope they are everything they promised.

Customer Service
2/5
Timeliness
2/5
Rates and Fees
3/5
Incentivised Review No
Return Claim MadeNo

Premium product and quality service

published
Customer Service
3/5
Timeliness
3/5
Job Satisfaction
3/5
Rates and Fees
2/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Ecostar Double Glazing
Mitch H.Ecostar Double Glazing

Hi Cpac, when you have a moment can you forward through your contract number for me please? i'll investigate what happened. We certainly dont want to be on bad terms seems you made the investment.
Many thanks,

Cpac
Cpac

Hi Mitch - our contract number is 2312

Ecostar Double Glazing
Mitch H.Ecostar Double Glazing

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Questions & Answers

Phillip
Phillipasked

What is the BAL rating of your double glaze windows?

2 answers
Gunny
Gunny

Hi Philip , As we live in the middle of a suburb that has never seen a bush fire , l considered the BAL as not applicable, You could contact Ecostar directly to acertain your individual requirements.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Phillip
We are fully tested and compliant to BAL 40. We also comply to BAL FZ as long as external BAL FZ steel shutters are fitted.
Any more info, please call 1300 ECOSTAR
Kind regards
The Ecostar Team

Peter
Peterasked

I am only interested in noise reduction as I live on a busy road. Could you provide the RW rating of your various products?

Thanks.

1 answer
Ecostar Double Glazing
Mike CEcostar Double Glazing

Sorry Peter, we missed this question. Our standard double glazed glass unit will eliminate 80% of external noise. If acoustic glass is used in the unit, them almost 100%.
Kind regards
The Ecostar Team

Bernard
Bernardasked

How much does a standard room window cost?

3 answers
John Reynolds
John Reynolds

Ni Idea Bernard. I didn't buy the windows.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Bernard
There are no standard room windows. All Ecostar double glazed windows are individually made to measure for maximum thermal efficiency and noise reduction. The price for the window depends on your choice of design, opening option, double glazed unit spec, colour and much more. That is why we offer free quotations in the comfort of your own home. When you have made your choices, we will leave you with an itemised quotation there and then. To arrange a free quote, call 1300 ECOSTAR.

Jennimac
Jennimac

2 windows 2.4m wide each - $17,000 - after sales discounts ringing boss etc $8,900

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