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Ecostar Double Glazing

Ecostar Double Glazing

4.0 from 317 reviews · View Statistics
See the Best Home Renovators in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    4.9 (64)
  • Timeliness
    4.9 (44)
  • Job Satisfaction
    4.9 (40)
  • Rates and Fees
    4.4 (37)
  • Product Quality
    5.0 (75)
  • Return Claim MadeYes · No (81)
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Reviewer Photos & Videos

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Milan K.
Milan K.Greater Melbourne (Metropolitan), VIC

Windows are the Soul of the Home

published

All of us in the house are now happy that we have chosen professional company which respected their warranty obligations!

House is noticeably warmer in winter and much more cooler in the extra hot 40+ degrees days.

No wind goes any more through the house and noice reduction is exceptional!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne based Ecostar Doubleglazing
Mark and Jun
Mark and JunGreater Melbourne (Metropolitan), VIC
  • Verified

Excellent product for thermal efficency

published
Customer Service
4/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Other Home Renovators

 
 

0.0
(1,234)
Liz
LizGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Good all round service and product

published
Customer Service
4/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Jan A
Jan AGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 9 likes
  • Verified

Very pleased with my new patio window

published
  • Thumbnail
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Maryanne
MaryanneGreater Melbourne (Inner), VIC

Well worth the money

published

We wanted sound proofing and thermal improvement. We had a quote from Nu Eco, Trend Windows and Ecostar. We chose Ecostar because we liked their choice of windows and we had seen them in Dubrovnik, Croatia. We ordered 5 windows from Ecostar about 5 years ago. The noise reduction has been good. You don't have to talk over people. Can sleep well now. Our house is about 20 metres from Chandler Highway. The noise has reduced by 80%. We like there is no sanding or painting. A lot of our neighbors need to replace their old timber windows. Not us. Security has been an added bonus. Since we ordered, two of our neighbors have ordered Ecostar windows. Mel in the office is very accomadating. Thermal it has improved.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
  • Verified

Good things are not cheap, cheap things are not good.

published

We ordered a back sliding door from Ecostar 5 years ago. The previous back door was getting unsightly.

We are very happy with our back door. Our friends who came to visit were very impressed.

The installers were good. There were two. They did a good job.
We wanted to do the rest of the house earlier, but COVID locked us in.

Customer Service
4/5
Timeliness
3/5
Job Satisfaction
5/5
Rates and Fees
3/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
D and B
D and BGreater Melbourne (Inner), VIC
  • Verified

A good investment

published
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Ben R
Ben RGreater Melbourne (Metropolitan), VIC
  • Verified

Best investment for comfortable living

published

Installed our windows in November 2018 and over the past two years have seen a marked improvement in both the comfort in living at home as well as a reduction in gas and electricity usage. The windows have also improved the aesthetics of our house and increased the natural lighting. We live on a busy road with a bus stop directly out the front and rarely notice the traffic noise now.

The installation process and the follow up service calls were simple and efficient. The staff at EcoStar are always friendly and helpful.

Can recommend highly.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationEcoStar

Other Home Renovators

 
 

0.0
(1,234)
Glenn and Carol R.
Glenn and Carol R.Gippsland, VIC
  • Verified

Happy with the product and the service

published
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Yvonne
YvonneGreater Melbourne (Outer), VIC

Double glazed windows

published

The staff were fantastic! Clear communcation was used throughout the process including the wait time. They liased well with the family and when the product was in the store room, it took 2 staff members and 1 day to install the mammoth window that we needed to replace. They even came out to our property to adjust the windows the day before Christmas Eve. The windows have truly made a difference in our heating and cooling and everyone in the house is thoroughly happy with them.

Customer Service
5/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Product Quality
5/5
Return Claim MadeNo
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Paul and Angela Shawyer
Paul and Angela ShawyerGreater Melbourne (Metropolitan), VIC
  • Verified

Good looking product that works well

published
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Other Home Renovators

 
 

0.0
(1,234)
  • Verified

Every house should have it if they can afford it.

published

We ordered 7 windows and a sliding door in 2016.

We wanted to improve thermal insulation and reduce noise. It certainly improved the noise a lot. We love the windows.

HUGE improvement regarding temperature. Warmer in winter and cooler in summer. Definitely helps. 75-80% improvement from a thermal perspective. Huge improvement. We felt it the moment it was installed.

The installers were excellent. Very good at what they were doing. The Ecostar office is easy to deal with and no drama at all.

Every house should have it.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Shelley and Daryl
Shelley and DarylGreater Melbourne (Outer), VIC

Great Product

published
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
  • Verified

Ease, carefree and modern

published

I ordered 3 windows and 2 sliding doors in August 2012. I wanted a durable product, thermal ventilation and noise reduction. I live right on the street.

It has been absolutely durable. Maintenance free. The windows are really good. Feels a lot lighter in here. I can just open and close them with ease. Haven't had to do anything.

Thermal ventilation has been great. Definitely noticed a difference.

Noise reduction has been good. It is a lot quieter. Hear less neighbors, don't really hear the cars. This was a big change. Used to hear neighbors when they had their parties. Not anymore.

The installers were really good. Efficient. Quick.

Today I'm looking at back door, window and front door.

Customer Service
4/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
  • Verified

Has modernized my house

published
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Page 1 of 4

Questions & Answers

Phillip
Phillipasked

What is the BAL rating of your double glaze windows?

2 answers
Gunny
Gunny

Hi Philip , As we live in the middle of a suburb that has never seen a bush fire , l considered the BAL as not applicable, You could contact Ecostar directly to acertain your individual requirements.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Phillip
We are fully tested and compliant to BAL 40. We also comply to BAL FZ as long as external BAL FZ steel shutters are fitted.
Any more info, please call 1300 ECOSTAR
Kind regards
The Ecostar Team

Peter
Peterasked

I am only interested in noise reduction as I live on a busy road. Could you provide the RW rating of your various products?

Thanks.

1 answer
Ecostar Double Glazing
Mike CEcostar Double Glazing

Sorry Peter, we missed this question. Our standard double glazed glass unit will eliminate 80% of external noise. If acoustic glass is used in the unit, them almost 100%.
Kind regards
The Ecostar Team

Bernard
Bernardasked

How much does a standard room window cost?

3 answers
John Reynolds
John Reynolds

Ni Idea Bernard. I didn't buy the windows.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Bernard
There are no standard room windows. All Ecostar double glazed windows are individually made to measure for maximum thermal efficiency and noise reduction. The price for the window depends on your choice of design, opening option, double glazed unit spec, colour and much more. That is why we offer free quotations in the comfort of your own home. When you have made your choices, we will leave you with an itemised quotation there and then. To arrange a free quote, call 1300 ECOSTAR.

Jennimac
Jennimac

2 windows 2.4m wide each - $17,000 - after sales discounts ringing boss etc $8,900

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