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Nice product but not as effective as promised and poor follow up
We had five windows and our front door replaced by Ecostar last year. We live on a busy main road and were purely after noise reduction. The noise reduction is much less than expected. I have spoken to Ecostar several times and they have promised to send out someone to follow it up. Instead they sent a salesman who then said he'd organise someone to follow it up. I haven't heard from them.
The follow up to this post was someone in their office telling me the problem is not their product - it's my walls and roof. Their product is 'tested'. There must be a problem with the insulation in my walls and roof. I wish they'd asked me to check that before I spent a fortune on windows.
Double glazed windows
The staff were fantastic! Clear communcation was used throughout the process including the wait time. They liased well with the family and when the product was in the store room, it took 2 staff members and 1 day to install the mammoth window that we needed to replace. They even came out to our property to adjust the windows the day before Christmas Eve. The windows have truly made a difference in our heating and cooling and everyone in the house is thoroughly happy with them.
Placed our order on 26 October. Still waiting. Communication from the company is not great - we have now made monthly calls for the last 3 months. I hope they are everything they promised.
Exceeded all expectations - Freaking Amazing
We like the reduced noise level. It has controlled the heat in the lounge room. That room doesn't get as hot. The way the windows open it now cools down fast. Faster than it used too.
People love the retractable flyscreens.
We ordered 3 windows and a door from Jared in April 2018. Two years ago. They were installed in August 2018.
We had two installers. The job they did was real good.
Cooler in summer. No noise from the the street any more.
Great Product. Looks good.
We first ordered in Feb 2015. 5 windows up stairs.
We then placed our second order from Jared in 2017. 9 windows all upstairs.
I like the style and the look. Functionally they have been good. Thermally it has been better.
It cuts down the noise. Product is very good.
Today we are ordering another 9 items.
Met all our expectations for improving our house
We looked at double glazing to improve thermal efficiency and noise reduction. We have used less heating and cooling since the windows have gone in.
We are positive around the investment we have made.
We ordered 5 windows and a door from Jared in 2019 and they were installed in February 2020. The installers were very good, very competent. Turned up on time. They had a good camaraderie among them. There was 4 installers.
Dealings with the office have been fine. Billing was straight forward. Everything went through.
Thermally it was r...educed the temperature in the house on hot days significantly. It is not letting the hot air through. Draft proof has been much better. Literally the old windows glass used to rattle. Noise greatly reduced.
Good looking product that works well
Ecostar were professional when they came out. Tradesmen were really nice. Easy to deal with.
We had two quotes. One from Nu-Eco and one from Ecostar. Chose Ecostar.
We had old hardwood windows. They had bowed. Sitting at night with the windows shut you would see the curtains blowing. Missus was cold at night in the bedroom.
Now there is no drafts and its fine. Definately keeps the cold out. Curtains don't move any more. Works with the heat. We ordered 8 windows and changed a swing door to sliding door.
Installers were fine. Installed Feb 17 ,2017.
Every house should have it if they can afford it.
We ordered 7 windows and a sliding door in 2016.
We wanted to improve thermal insulation and reduce noise. It certainly improved the noise a lot. We love the windows.
HUGE improvement regarding temperature. Warmer in winter and cooler in summer. Definitely helps. 75-80% improvement from a thermal perspective. Huge improvement. We felt it the moment it was installed.
The installers were excellent. Very good at what they were doing. The Ecostar office is easy to deal with and no drama at all.
Every house should have it.
We ordered 8 windows from Jared in June 2019. We had rotting timber and were interested in sound improvement and heat control. We saw Ecostar on the internet and heard them advertised on the radio.
We had looked at double glazing in the past and had been thinking about it, but it was Ecostar's deal that got us to put it in.
Thermally it has made it 6-8 degrees better in the top room without any heating or cooling and the same down in the lounge. Previously our top room would be 32 degrees on a hot day, now the top it gets to is 26 degree w...ith no cooling at all. There is now zero noise. It has killed the noise. Our son now sleeps another 30 minutes every morning as the birds used to wake him up. No need to paint them which is nice. No maintenance which is great.
Last window done Craig.
Ollie & Aaron did a fantastic job.It is the last window in our house,& the most expensive due to the fact that it was a second story, & a steep roof. Hope you liked the knitted things I sent for your daughter Craig.
Great looking windows that not only look good but are great for climate control
We placed our first order with Ecostar 10 years ago. We started with the dining room and kitchen. Friends have came to see them.
We were looking for noise reduction and insulation. Mainly thermal insulation and the noise reduction was a bonus.
It is now heaps cooler inside. It keeps it warmer inside in winter.
We are now placing our fourth order. We have placed 3 so far. Our second order was the bedrooms, en suite and bathroom, and the third was the lounge area. All that's left is the front door which we are doing today.
We have found the installation teams to be pretty good.
Ease, carefree and modern
I ordered 3 windows and 2 sliding doors in August 2012. I wanted a durable product, thermal ventilation and noise reduction. I live right on the street.
It has been absolutely durable. Maintenance free. The windows are really good. Feels a lot lighter in here. I can just open and close them with ease. Haven't had to do anything.
Thermal ventilation has been great. Definitely noticed a difference.
Noise reduction has been good. It is a lot quieter. Hear less neighbors, don't really hear the cars. This was a big change. Used to hear neighbors when they had their parties. Not anymore.
The installers were really good. Efficient. Quick.
Today I'm looking at back door, window and front door.
Great quality and good service
Our old window was dog damaged. We ordered a new Ecostar window in March 2019. It was installed in May or June 2019.
Our dogs are big. Our biggest is 60kg, the other two are 50kg and 38kg. The dogs jump on them to try and get birds or to get inside and they haven't been able to damage them. The windows are indestructible.
The installation was easy and breezy. They came in, did their job and put the curtain rod back up for us.
Everyone throughout the process has been polite and friendly.
The one thing we didn't like was we felt a bit pressured to make a quick decision back when we bought in 2019.
Today we are ordering a door and windows.
Has modernized my house
I ordered all the windows in the kitchen. Four all up. It was about 2016.
My old windows were rotted. From a house built in the 1960s.
I am very happy with Ecostar. I drove past and had a look at some of Ecostars installations locally in Dingley and I was happy with what I saw.
The temperature improvement since putting Ecostar's windows in has been great. The room used to be like a hot house in summer and it isn't any more. It keeps the warmth in in winter and keeps the heat out in summer. I don't have any blinds on the windows and don't need any.
The noise reduction has been good.
The Look is Great
We ordered 4 windows from Ecostar in early 2019.
The installers did a good job and cleaned up. We did the front ones as we live on a busy road. Very noisy. The noise has reduced a lot. Before you could hear a lot of noise. Now it is quieter.
We feel great regarding the safety. You can't open from the outside. Very safe.
The look is great. Everybody notices. It looks bigger now.
It is cooler in summer. Before you couldn't stay in the front room on a 39 degree like today and now with our windows we can.
I would give it 8 out of five if I could.
Sleek construction and well engineered
The Ecostar windows and doors are outstanding quality. Double glazing makes a lot of sense. Ecostar know their product very well.
My motiavtion for looking at double glazing is for thermal insulation.
I love them because they look bright and fresh
Our ecostar journey started with our son. We saw a presentation at our son and his wife's house that was conducted by Jared. We were impressed that Ecostar changed their windows to make it suitable for Australian conditions to last a long time. We like the security of how you can kick the window.
We were impressed.
I was amazed when we saw our son's windows. Their installation was quick, efficient and they cleaned up beautifully.
Then we ordered four windows. Two lounge, kitchen and main bedroom. We wanted to get rid of condensation and to try to keep it warmer.
From the inside I love the look of them. ...There is now NO condensation, it really does help with keeping it warmer in winter and cooler in summer. Our installation was quick and they cleaned up nicely. 3 of them. Nice guys. I like the fact there is no condensation. I like the frames that aren't rotting windows. I like the brightness. I used to have the curtains drawn but now I have no curtains and it is beautiful. It just works for us. There is one negative side. It makes me want to change the rest of the house to fit in with the windows!
We are extremely happy with the windows. During the scorching days over December and January the kitchen/family room has been kept at a very comfortable temperature without the use of air-conditioning.
They are everything you said that they would be. We give you five stars for excellence.
Security- Completely sealed- No stress now
The family room was very cold. I reakon there used to be gaps. I would feel very cold in there. When there was heavy rain water would previously come into the family room on one side. The carpet would end up getting wet. I was stressed about the room flooding.
Now I don't stress as there are no leaks whatsoever. I just sit there and relax.
I ordered 3 windows and one sliding door from Jared in 2018.
The Installer were very good. There was four installers. One of them was from England. They even fixed a crack in the wall while they were her...e and they did it for me. It was great! The hole in the wall was annoying me. I'm glad its fixed. They did it as a favour. There has been noise reduction. It is a lot quieter. I don't have to have the TV up as loud any more.
We are thrilled with the final result
We ordered 5 ecostar windows in May 2019 and they were put in in September.
The installers were here for two days.
The installation was very good. Two installers.
Love how wide you can open them. Air flow is great.
Appreciate that we could put our plantation shutters back on.
Noise reduction- Thermal efficiency- Keeps the house cozy- I like how it looks
I stopped at an EcoStar stall at my local shops because I was curious- I wanted our home to be as environmentally friendly and cost-effective as possible.
We live on a main road and were having issues with condensation and mould on our windows, plus some pretty extreme power bills because we are reliant on electricity only (no gas).
Since having them installed about 3 years ago we've noticed a significant improvement in traffic noise, and our room isn't freezing in winter. Condensation and mould issues have all but disappeared.
They look great from the inside and outside and are easy to clean and maintain.
We are excited to be adding an additional 4 windows and another door to our home.
Really happy overall
I have been completely happy with the service I have received on both occasions. The two reps that have been have been very helpful & informative.
The installation of my first lot of windows were done quickly & efficiently by a great team of men.
I am now waiting for the last of my windows to be installed.
Makes the house Pop
We ordered double glazed windows for our house. 8 windows ordered from Jared.
We wanted to improve the look of the house, improve insulation and reduce noise from a neighbor's dog.
The look is great. I couldn't have asked for any better. The windows make the house pop.
The installers were great. Nice chaps with great customer service skills. They were here two days. They were very clean and cleaned up. You wouldn't know they had been there. I think there were two Shane's on the installation team.
Noise wise it is perfect. I can't speak highly enough of the windows highly enough really. It has completely eliminated the noise.
Thermal improvement and Airflow
We first ordered with Ecostar about 10 years ago.
We wanted to improve the thermal performance of the home and get rid of condensation. The windows have been great regarding the condensation. It used to be really bad. We would have black mold. And now nothing really.
The windows have helped thermally. When it is really hot outside it is now cooler inside.
We get better airflow in our house now.
The reduced maintenance is nice.
After our first order we have subsequently ordered in 2013, Nov 2014, 2015, ...
Keeping the House secure and an even temperature
We ordered two windows from Ecostar about just in the bedroom.
We wanted to get rid of the mold and condensation. It was west facing and we got all the afternoon sun. We then another four windows at the front in the lounge/dining  and then office and the family room and the spare room .
The thermal improvement has been significant. At least a 50% improvement. It is cooler in summer. We haven't had the air con on much at all. It keeps it warmer in winter.
The noise has improved. At least 50% improvement. We live right on a tram line so that has been good.
The installers have been excellent.
Today we are looking at the kitchen and the family room door.
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