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The old windows had a lot of air coming thru. A lot of heat and cold coming through. Even with the fire roaring it would still be cold. They were leaking water as well.
We ordered four big windows and a sliding door.
Now you don't feel the breeze anymore. It doesn't take as long to warm up anymore. Also on a hot day it is more comfortable.
The looks of what we had before and what we have now is chalk and cheese. I think it looks fabulous now. I like the framing. The look of the windows look good. Modern and clean.
The installers were great. They did some extra work. Their clean up wasn't perfect. It could have been better.
Upgraded the house! I just stand and look at the windows some times.
We saw Ecostar at the homeshow in August 2019.
We ordered almost every window in two houses from Jared in August 2019. They were installed 17-18th of December.
We love them. We love the look of them. You would have to be pretty hard to please if you didn't like them.
It has dulled the noise. No two ways about it it has definitely helped with the noise. Our daughter and her partner has told us they really like it in their home. Definitely improves things.
Absolutely awesome installers. They were fantastic. Fantastic. Hard workers. Ollie was from Norwich, I think Steve was another one.
I feel rich and famous now looking at the windows. Definitely feel like we have gone upper class. ...When speaking with the office it has been fine. Fantastic. No complaints at all. Everyone who has come around has absolutely loved it. The one thing is the price. But you get what you pay for and sometimes you have to pay for quality.
New House Without Moving
My Ecostar windows were installed in July 2019. I wanted double glazing because those windows are west facing and I wanted to improve thermal insulation. Keeping it cool in summer was the main reason.
Now we haven't had to use the air con as much and there has been a reduction in the noise from the road.
The three installers, under the leadership of Ollie, were excellent. Punctual, great at their job and extremely polite. Very modern look.
Overall, I am extremely happy and am now ordering another three windows and a door.
I'm just happy with the appearance of the windows. Very happy!
I wanted to put double glazing in to keep it warm in winter and cool in summer and to be quiet.
I ordered two windows upstairs with Ecostar a few years ago.
It is effective. I don't have to use the heater where the windows are any more.
The installers were good. Very efficient. They were only here half a day.
Dealings with the office has been good. The windows took a while to arrive. They were put in just before Christmas.
Updated and improved the house.
We ordered in April 2018 and they were installed around September. We ordered 19 windows and doors.
The windows are excellent from a thermal perspective. In summer and winter.
The installation team was excellent. John, Nathan and a youngish guy from New Zealand. First rate.
Nathan did our survey who did a good job.
It has cut down on noise. Traffic noise is not as pronounced. It doesn't cut out everything, but reduces it. We get a lot of people stopping and looking now. It adds a quality finish to the house. Adds value to the house. It stands out.
Windows are now the best part of the house!
For us getting Ecostar windows in our home was an accident! We stumbled across it. We saw Ecostar at Farmworld in Lardner Park in Warragul.
We wanted to replace our old aluminum windows. I hated the aluminum windows. The panes were coming out of the frames. They were unsafe and 40/45 years old.
We had a quote from Ecostar and we ordered four windows. At the quote we learnt about the uPVC product and the metal inside it. We were a bit shocked at the price, but we liked the no maintenance and the warranty.
Before in winter we were all rugge...d up with jumpers, tracksuits like we were living outside. Now we just wear t Shirts. It certainly works. Much better now. Now on a hot day I touch the outside of my Ecostar window and it is hot, but the inside pane is cool. The installers were really nice boys. They worked really well together. There was 3 or 4 of them. They loved my cooking when I made them a beef and mushroom stew for lunch.
Quality service Quality product
We first placed an order with Ecostar in 2015. We ordered the windows at the front which was 5 windows.
We wanted to double glaze because we were freezing. You could walk past the window and you could literally see your breathe. Being from Canada we wanted to be as warm and comfortable here as we are there. Unfortunately they don't build houses here for Melbourne weather. Our kids think it is colder in Melbourne than it is in Canada because you walk into a house in Melbourne and it is cold.
Previously our old windows would shake in the wind.... We like the look of the Ecostar windows. The effectiveness is good. The house is NOTICEABLY warmer than with our previous windows. Significantly warmer. We can't hear people drive into the driveway. Previously you would hear a pin drop.
Make the house look nice and more comfortable
I like double glazing. Ecostar's window frames looks nice. The quality is good.
I saw Ecostar in the shopping centre in Parkmore shopping center.
I am looking for noise reduction and a new style of window.
The office members of Ecostar were pleasant to deal with.
The quote was perfect.
We ordered two bays windows, a side window and another out the back. 8 windows in total. We saw Ecostar at the homeshow in 2018.
We wanted to improve thermal performance. We wanted to keep it warm in winter. We wanted to cut out the noise.
The house is MUCH cooler. It used to be very hot. Now it is much cooler where we have done the windows. The noise has reduced.
The installers were very professional and through. The windows were installed in two days.
Today we ordering another 7 items. A front door and 6 windows.
I had heard Ecostar on the Radio but connected with them at the Homeshow as I was looking at putting Double Glazed Windows in my home.
I ordered 7 windows and 2 doors from Ecostar. I chose Ecostar because of the quality of them.
They were installed in August 2019.
Over winter it was a good improvement keeping the heat in.
The installers were here for two days.
Clean and tidy. They cleaned up their mess.
We ordered the windows upstairs and downstairs on the front of the house. We wanted something good and to keep the sun out in summer and the warmth in during winter.
It certainly retains the heat in winter.
We don't need air conditioning in summer anymore. It was 44 degrees the other day and we don't need any air conditioning.
Noise has reduced.
The old windows would rattle in the wind. Stegbar. Now no rattling. Absolutely none. No noise whatsoever.
The look of our Ecostar windows are very nice. They look very European.
We feel like the windows are very secure. Can't compare with what we had before. It was terrible. When we originally built double glazing wasn't in at all and the windows we had were hopeless....
The windows are excellent. They are secure and easy to use. The old sliding door I had I could hardly even open it. I ordered windows in the two bedrooms, the living room, the kitchen and dining room and the toilet.
The installers did a great job. It was a big fella.
It keeps the cool in in Summer and works the other way in winter.
No complaints. Today I'm finishing off the rest of the house with Jared.
Got the service team Kiwi and the other Jared around now who are giving me my 12 month window clean. They have just come round to clean the windows.
I asked eco star out to quote 18 windows, a front door and French doors.they Requested my partner there. I live alone in my house and my partner lives in hers. I bought my house myself. The lady, Jessica on the telephone kept pushing for partner to be there and its policy for both parties to be there. I found it quite pushy and a bit of a bully tactic to get a signature on the spot. This should not be aloud in this day and age. I am not happy with this as i am spending a lot of money refurbishing the house now Ill have to get someone else to quote me. And I only gave one star because no stars was available
Top Quality in every aspect
I ordered from Ecostar in the summer of 2018. About a year ago. I got all the bedrooms done, the living room, the balcony door, the hallway, the study and the en suite bathroom. It was 10 or 11 windows.
The existing windows frames were timber and a bit old and rotten. I actually got a quote for the paining of the old windows. I thought that was a waste so I got the windows done and got the painting done afterwards.
It is now much warmer in winter and cooler in summer.
The installers were really good. They got it done in a day and a half. ...There were three installers. Two Aussies and one Northerner from England. His name may have been Matt, but I can't remember. I did have to call up after installation. An end cap was missing from the study window and as soon as I called up the next day there was a guy out fixing it. Other than that, I'm happy. Today I'm getting a quote for the front door. Not cheap, but you get what you pay for. My husband was an engineer and he always go for quality even if it meant spending a bit more.
The promised excellence and delivered pre sale, post sale and during installation
With a view to reducing noise in our street facing rooms, we invited Ecostar to quote for the work, whilst yes expensive, when you are promised a superior, quality product, I was happy to pay for it. The quotation process was professional and thorough. Post sale, the communication was excellent. Everything they promised was delivered and then some. When only 2 guys showed up to do our 7 windows all in one day, we were concerned, but they smashed it out! We are 100% satisfied with our windows and would highly recommend Ecostar to anyone.
Wonderful product and wonderful service
We first ordered double glazed windows from Ecostar in July, 2014 and they were installed in October 2014. We started with our living and dining room, the back door, the living room door, front door and two front windows and the back of the house.
It was fantastic. They did a brilliant job. We didn't have a problem with anything. Not one thing.
We certainly noticed a difference with temperature control and sound insulation. We saw Ecostar at a booth at the Greensborough plaza.
It has certainly made a difference regarding bills. The house...stays cooler in summer and warmer in winter. The bills went down in winter. We really noticed the difference. The noise reduction has been significant. We don't hear much at all. Sitting inside before getting the windows you could hear the fountain which you can't now. The only downside is that someone at the front door ringing the doorbell they can't hear it ringing when standing outside. We can inside! But the people outside can't because of the double glazing.
Maintenance and Afterservice
The ecostar crew came out to do a maintenance check and cleaned the glass inside and out, they were friendly and very good. Even my dog was happy. Can recommend Ecostar for their windows for heat, cooling and noise aspects and friendly after service. Faye
Pushy sales and can't follow up with service.
They were definitely overpriced, but I thought maybe their service and products are better than their competitors so went with it even though the price is 50% more than other companies. They are really pushy at the quoting stage, so you really have to be very strong to say no. Once I've put in my deposit it took a month for them to just talk to the body corporate. Then another person came to do measurements and told me because my windows are a bit different he needs to talk to his boss and will get back to me in a couple of weeks. 3 months went...by and I heard nothing from them, sent them three emails to chase up what's happening, and finally they called and told me they aren't able to manufacture my windows. Why did they wait so long to tell me? And if I didn't follow up they wouldn't have bothered to let me know. A refund for the deposit is promised but haven't seen anything yet. Sent another two emails without any reply. Really unhappy with the service, could have gone with someone else and already have windows in. Might even have to go to consumer affairs just to get a refund, very untrustworthy company, lies and cheats to customers
Expensive windows with terrible customer service.
Not sure where to start with these guys.. Windows are super expensive! The quotation lasts a couple of hours which seems fine, then the sales pitch comes. $70k to replace all windows in our 3 bedroom home.
Stupidly we went with ecostar for our windows in our new extension.
We found them difficult to deal with and were not happy at all with the finish of the windows. They look cheap and tacky, especially given we spent $18k on seven windows.
The installers smashed one of our doors onsite and we were told by ecostar that if we bought the rest of the $70k worth of windows through them theyd give us $500 off toward them.
Avoid these guys!!
Why would anyone go traditional timber double glazed windows?
We wanted to look at double glazing our home for the purpose of heat/energy efficiency and noise reduction and security.
The security aspect has improved. I feel confident in the security and safety aspects.
We recently had hybrid sky rail added to our back yard. The windows have reduced the noise a lot, especially at night when it is quiet.
The installers were really friendly and did an awesome job. They did an awesome job of fitting the windows into a house that is old, and not straight.
We ordered 11 heritage style windows to suit our 1950s house. We ordered around Oct 2018 and four months later they were installed.
We were chasing a 5 star product and found it
We wanted to increase thermal efficiency because it was a freezing cold box in winter.
There has been a big difference. It has been everything we could have hoped for. We were trying to make the house warmer which it has done. It has cut down a lot of the draft. The conductivity through the old aluminum windows was terrible.
We used to get mold on the old windows, which we hoped our new windows would reduce. Which it has. No mold at all now.
We don't get condensation on the inside of the windows any more.
There were two installers. They re...moved all the old windows and had all the new windows in and finished within two days. They cleaned up and took the old windows away. Very impressed with that. Today we are doing the window in the en suite, a little window in the toilet, the bathroom, the laundry and the backdoor.
After 2 years we are satisfied!
We wanted better quality windows and safety was very important to us. We bought one window in the front bedroom in 2017.
No. 1 purpose is safety
No. 2 is noise reduction
No. 3 is improved thermal performance
It is beautiful.
We feel much safer. We now have our baby cot in the front bedroom. We have peace of mind. Our baby girl can't open the window which makes us feel good.
I heard about ecostar on the radio and then checked out their website. I wanted new windows because the old ones were rotted and needed replacing.
I died on the first quote due to the price! I ended up purchasing 29 windows and doors.
Noise reduction is excellent. The installers were excellent. They worked hard. Were dead on time. The screens door from clear shield were excellent on an recommendation from ecostar.
Today I've got Jared out again to get another 3 windows and my house will be done.
Happy with the products. Nothing gone wrong. I had one trouble with a lock, called Ecostar and they came out and fixed it.
Really disappointed with the sales tactic
So disappointed! We had someone come out to provide a quote. They went word for word what was fed back here in previous reviews, including showing us a letter stating prices are about to go up so get in quick to get the discount, and offering us an on the spot discount if we sign up today.
I felt like this was really poor and insulting sales tactics. After spending hours of going over how important this decision to get uPVC windows are throughout the presentation, I was shocked that I was then told we’d get a discount if we committed to purch...ase tonight. This approach immediately shifted my impression of the company. We don’t make such decisions lightly and need time to talk over and discuss this without a sales rep in front of us! I had already explained we wanted a quote to begin looking into our options, not to commit immediately. Putting pressure on customers is not a good approach. Offering a time frame to take up the discount offer would be a much better way of encouraging sales. 3 hours of our lives and the poor sales consultant’s gone!
The Ecostar windows and doors are excellent. Thermal efficiency and the frame has been extremely well researched. The fact that they have taken out metal and replaced them with thermal efficient materials has been good. They look clean and neat. The people at the office are good to deal with. The quote I got from Jared was very through. You get what you pay for.
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