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Ecostar Double Glazing

Ecostar Double Glazing

4.0 from 315 reviews · View Statistics
See the Best Home Renovators in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    3.6 (14)
  • Timeliness
    4.3 (12)
  • Job Satisfaction
    4.2 (10)
  • Rates and Fees
    2.4 (10)
  • Product Quality
    4.3 (15)
  • Return Claim MadeYes (0) · No (8)
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Reviewer Photos & Videos

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  • Verified

Very good product

published

Sales process excruciating. Product excellent. Installation excellent. Offset the angst. We ordered 6 windows from Jared in June 2020. We replaced our windows due to the heat from the northerly sun. It has been pretty good for thermal control. Noise reduction a bonus I hadn't expected to be so good. The installers were exceptional. Here for 1.5 days. Two installers. Extremely good. Tidied up. Cleaned up. Today we are looking at another 11 windows upstairs. Want to make a better thermal balance and to not have to paint.

Customer Service
3/5
Timeliness
4/5
Meeta J.
Meeta J.Greater Melbourne (Outer), VIC
  • Verified

Worth the effort. Good service.

published

We ordered 10 or 12 windows from Jared back in mid to late 2019. Around that time. We wanted to cut down on noise and improve insulation and also to be able to easily open them. The other windows were getting old. We heard Ecostar on the radio. We like the noise reduction, it is a vast improvement. We live on a busy corner with lots of cars and trucks going past. It really reduces the noises. Its a great change. The thermally performance has improved. The
ease of use is good. Easy to open. Look good. We find them solid. There were 4 installers who were here for a couple of days.

Customer Service
4/5
Timeliness
4/5

Other Home Renovators

 
 

0.0
(1,234)
Miranda Melton South VIC
Miranda Melton South VICGreater Melbourne (Outer), VIC
  • Verified

Expensive, variable installation quality and repeated call backs for repair

published
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Customer Service
1/5
Timeliness
2/5
Simon H.
Simon H.Greater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Great but expensive product with archaic sales process and very poor customer service

published
Customer Service
1/5
Timeliness
2/5
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Neville Arathoon
Neville ArathoonGreater Melbourne (Outer), VIC

Quality

published

Quality Windows

Good strength

95% maintenance free. Just give it a rub down every now and then.

Excellent from a thermal perspective. Noise reduction good. Australian standards are 3 mil glass, 10 mil gap and then 3 mil glass. The Ecostar one with 4 mil glass, 20 mil space and 4 mil is suitable for Australian standards.

I saw Ecostar at the shopping centre in Endeavour Hills. Office were fine. Quote process with Jared was fine. Fully explanatory. Laid out clearly what you are getting.

Incentivised Review No
Giuseppe Inserra
Giuseppe InserraGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Money well spent

published
Customer Service
5/5
Timeliness
5/5
Philip and Lisa
Philip and LisaGreater Melbourne (Metropolitan), VIC

If you can afford it, I believe it is a good idea.

published

Good quality product. Consultant did a good job.

Better than the common or popular product in the market. If you can afford it, I believe it is a good idea

Timeliness
5/5
Product Quality
4/5
Incentivised Review No
P and C
P and CGippsland, VIC
  • Verified

Been happy with the installation and the product

published
Customer Service
3/5
Timeliness
4/5

Other Home Renovators

 
 

0.0
(1,234)
  • Verified

Quieter

published

Installation was good.

The noise reduction has been good.

We ordered 3 windows from Jared in 2019.

Overall happy. Today we are looking at getting another window.

Incentivised Review No
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Xiao Qian and Elley Wu
Xiao Qian and Elley WuGreater Melbourne (Inner), VIC

Good Quality, but not cheap.

published

Windows are high quality. We like that they do not need to be maintained. The windows coming in from England we like, but not how long it takes to arrive. The quote from Jared was very good. Very kind person.

Customer Service
5/5
Timeliness
5/5
  • Verified

Highly recommend

published

We first ordered the front of the house, the living room and the main office. Four at the front and the master bedroom.

We are really concerned with safety and security. We don't want people to see thin standard aluminum windows on our house. They are the cheapest ones that typical builders use.

In 2018 we order the dining room, parents room, living room and the master bedroom from Jared.

I like how beautiful they look. It's the most important thing for the house.

Incentivised Review No

Other Home Renovators

 
 

0.0
(1,234)
GabK.
GabK.AU
  • 4 reviews
  • Verified

Great looking windows that not only look good but are great for climate control

published
Customer Service
5/5
Timeliness
5/5
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Fiona and Brian H
Fiona and Brian HGreater Melbourne (Outer), VIC
  • Verified

Thermal improvement and Airflow

published
Incentivised Review No
Chantha Chin
Chantha ChinGreater Melbourne (Outer), VIC

Make the house look nice and more comfortable

published

I like double glazing. Ecostar's window frames looks nice. The quality is good.

I saw Ecostar in the shopping centre in Parkmore shopping center.
I am looking for noise reduction and a new style of window.

The office members of Ecostar were pleasant to deal with.
The quote was perfect.

Incentivised Review No
  • Verified

Window makeover

published

We ordered two bays windows, a side window and another out the back. 8 windows in total. We saw Ecostar at the homeshow in 2018.

We wanted to improve thermal performance. We wanted to keep it warm in winter. We wanted to cut out the noise.

The house is MUCH cooler. It used to be very hot. Now it is much cooler where we have done the windows. The noise has reduced.

The installers were very professional and through. The windows were installed in two days.
Today we ordering another 7 items. A front door and 6 windows.

Customer Service
5/5
Timeliness
5/5
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Questions & Answers

Phillip
Phillipasked

What is the BAL rating of your double glaze windows?

2 answers
Gunny
Gunny

Hi Philip , As we live in the middle of a suburb that has never seen a bush fire , l considered the BAL as not applicable, You could contact Ecostar directly to acertain your individual requirements.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Phillip
We are fully tested and compliant to BAL 40. We also comply to BAL FZ as long as external BAL FZ steel shutters are fitted.
Any more info, please call 1300 ECOSTAR
Kind regards
The Ecostar Team

Peter
Peterasked

I am only interested in noise reduction as I live on a busy road. Could you provide the RW rating of your various products?

Thanks.

1 answer
Ecostar Double Glazing
Mike CEcostar Double Glazing

Sorry Peter, we missed this question. Our standard double glazed glass unit will eliminate 80% of external noise. If acoustic glass is used in the unit, them almost 100%.
Kind regards
The Ecostar Team

Bernard
Bernardasked

How much does a standard room window cost?

3 answers
John Reynolds
John Reynolds

Ni Idea Bernard. I didn't buy the windows.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Bernard
There are no standard room windows. All Ecostar double glazed windows are individually made to measure for maximum thermal efficiency and noise reduction. The price for the window depends on your choice of design, opening option, double glazed unit spec, colour and much more. That is why we offer free quotations in the comfort of your own home. When you have made your choices, we will leave you with an itemised quotation there and then. To arrange a free quote, call 1300 ECOSTAR.

Jennimac
Jennimac

2 windows 2.4m wide each - $17,000 - after sales discounts ringing boss etc $8,900

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