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Ecovacs Deebot Ozmo T8+
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- 3 reviews
Great product but has its faults
It is a great product and works well 95% of the time. But there are times where we have to reset the map and make it restart as it just seems to lose its mind and not be able to work out what it's doing. Will half clean some areas and miss others entirely and still say cleaning complete and return to charge. Otherwise it's great and serves the purpose we got it for. Lino, tiles and carpet all get cleaned quite well and the mopping function is pretty handy for light stuff. And love that with the mopping attachment it won't allow itself on to carpet.
- 5 reviews
- 2 likes
- Verified
Keep having Issues, wouldn't recommend
I've had the Ecovacs Deebot Ozmo T8+ for about 6 months now. I was reasonably satisfied with the product with a couple of major exceptions that I will list below. I would not purchase this product again and when it is no longer under warranty and breaks again, I will purchase a Robo Vac product from a different manufacturer.
Exception 1. Maps. Intermittently and for no reason, the Robot would report that a new environment was detected (even though it had not been manually moved, no power outage, etc) and it would clear the current map and star...
Read moret mapping the house again. Even though I had originally mapped the whole house and saved the map and there is a restore function, if i tried to restore it then start the vacuum again it would still say no environment detected and clear the map again. I'd then have to reset maps, map the whole house again, then re-setup my schedules. I had contacted support but they had no answers for me, no offer to collect logs and have support look at it, I was just told that it happens sometimes. Exception 2. After 6 months my Deebot 8+ is now reporting a malfunction with the DToF sensor. Troubleshooting with support and it now needs to be sent to Service Centre. I am worried that after 12 months I will no longer have warranty support and the $1299 I spent would be wasted if this, or another issue was to occur to it.Purchased in at Amazon for $1,299.
Hi Jake,
Thanks for your feedback. Sorry to hear that you're having some trouble with your DEEBOT OZMO T8+. It does sound like there are some issues going on with the mapping technology. We'll send ...
Read moreyou a direct message to see if there's any way we can support, as you go through the repair process.
Terrible product and Service
I bought a ecovacs Deebot T8+ with auto empty station from goodguys on March 2020 for 1399 AUD. I watched many youtube videos which are giving super review(i am sure they are paid reviews) about this product. Though i feel its over priced, i went and bought it. This product doesn't have the AI capability to identify the things like cables, sandals etc as they claim. its build with cheap plastic. Currently I see cracks in auto empty station and deebot itself. When i complain about it to Ecovacs support, they don't respond.Their support is one of the worst again like their product. There are many cheap robotic vacuum cleaner in the market who does the better job than this creepy cheap plastic noisy device.
Purchased in at The Good Guys for $1,399.
Hi Roop Melbourne,
We're very sorry to hear that you are dissatisfied with your experience with ECOVACS customer support. This is definitely not the experience we want our customers to have. We'd like to escalate this further if you don't mind....
Read more We'll message you privately to get your details. Many thanks and apologies again, The ECOVACS Team.Questions & Answers
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Details
| Category | Robot Vacuum Cleaners |
|---|---|
| Price (RRP) | $1,299.00 |
| Bin Capacity | 0.42 L |
| HEPA Filter | No |
| Features | Mopping Function and Wi-Fi Connectivity |
| Running Time | 175 min |
| Charging Time | 6.5 hours |
| Dimensions | 353 x 93 mm |
| Release date | |
| Manual | Download manual |
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Hi Chad,
Read moreplease do not hesitate to reach out and we will do our best to assist you further. Best wishes, The ECOVACS TeamThank you for sharing your feedback and we are glad to hear you are enjoying using your DEEBOT OZMO T8+! If there are times you are in need of further information or trouble shooting advice, ...