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Edible Blooms

Edible Blooms (page 2 of 25)

4.5 from 481 reviews

Reviews

Review distribution

5 star
409
4 star
18
3 star
6
2 star
5
1 star
43

Francesca

Francesca

  • 3 reviews

Great products even better customer service

published

I love Edible Blooms and use them for all gift deliveries in SA and NSW. The products are always amazing and its so easy to contact customer service for help. I needed my gift delivered by a certain date and called through to confirm, the lady who served me made sure she personally put through my order so it made it in time. Thanks so much! xo

Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Andrea

AndreaSouth East Queensland, QLD

Product was nice but delivery failure caused disappointment

published

Ordered product for our 25th wedding anniversary to surprise husband, but got the surprise myself when it took 2 days to find where the product was left. Kind of killed the whole experience despite clear delivery instructions. Product would have been nice if not 2 days late thanks to the delivery service.

1 comment
Edible Blooms
Edible B.Edible Blooms

The reviewer stated that an incentive was offered for this review


Annette B

Annette BVictoria

  • Verified customer

Always the perfect gift!

published

Have ordered from Edible Blooms many times now and found them a wonderful company to deal with. The bouquets are beautiful and being a family of chocoholics we all love receiving and giving these perfect yummy gifts.

Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

The reviewer stated that an incentive was offered for this review

Grant Styles

Grant StylesSydney, NSW

  • 3 reviews
  • 3 likes

Incompetent

published
Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Total failure.

published

Ordered sunday night (10/2), their courier failed to deliver on the 14th as requested. Were delivered next morning (15/2), unceremoniously dumped at the rear loading dock of my missus' workplace, not at the front desk as requested.
Edible Blooms response was too bad, so sad.
I've used them for 8 previous orders over the years, sadly never again with that attitude. They've clearly been bought out by a corporation or similar.
Everyone will know how little they care....

Product Quality
Return Claim MadeYes
1 comment
Edible Blooms
Edible B.Edible Blooms

Zieke

ZiekeSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Avoid!! They don’t deliver!

published

Hubby paid extra for Valentines Day to ensure my edible bloom gift was delivered at 10am. They didn’t deliver at all and I had to call them myself for a refund. They are right across the river from where I work, it wasn’t exactly a hard delivery.

Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

EWH

EWHPerth, WA

Expensive chocolate bouquet was not delivered and not refunded

published

My bouquet did not arrive. When my husband contacted Edible Blooms, they told him it was delivered. They are now completely uncontactable on their 1300 number listed on their webpage.

Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Dan

DanSouth East Queensland, QLD

Satisfied with item just not delivery

published

Requested for item to be delivered on Valentine's Day for obvious reasons yet it was delivered the day before?!
Asked for item to be handed to exact person yet it was handed to random person behind desk of workplace?!
disappointed in service :/
However product was great from what I hear :)

Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

kat

katSydney, NSW

"guaranteed" Valentines day delivery not sent

published
Return Claim MadeNo
2 comments
Edible Blooms
Edible B.Edible Blooms
kat
kat
K Smith

K SmithPerth

Quick delivery

published

I ordered in the morning and arrived by lunch. Friendly and reliable service and tasty donuts. would highly recommend this service.

1 comment
Edible Blooms
Edible B.Edible Blooms

Thank you for taking the time to provide your feedback. We really appreciate it and are so glad you enjoyed the boom!
Kind Regards,
Laura Kate and the Team at Edible Blooms.


  • Verified customer

Cool prezzy

published

This gift was for a young lads birthday, he got the 'Kick-butt' bucket of goodies.
Was a total surprise for him & so convenient for us to send from overseas.
I have used Edible Blooms on several occasions & will do so in future.
Thanks again Edible Blooms.... you well & truly came to the party :) ♥

1 comment
Edible Blooms
Edible B.Edible Blooms

A unique gift sent with love and care..

published

I ordered 12 chocolate covered strawberries to be delivered to my friends workplace for her birthday.

They were delivered on time and directly to my friend. She absolutely loved just how unique & delicious her gift was. She said that the personalised name ribbon used to tie around the box added a really special touch.

Very happy.

1 comment
Edible Blooms
Edible B.Edible Blooms

Hi Charlotte,
We are glad that your friend enjoyed the gift and the personalised touch! Hope you have a lovely Easter long weekend!
Kind Regards,
Laura Kate and the Team at Edible Blooms.


linda5211

linda5211South Australia

  • Verified customer

Fantastic products and service

published

Great range of products and the service i cannot fault. I have ordered from edible blooms several times and will definitely continue to do so. Well done!

September 19th 2019 Update: Something different

I have used edible blooms several times and not once could I fault their delivery or their products in any way. A great option instead of sending just fresh flowers

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Hi Linda,
Thank you for taking the time to provide your feedback. I am glad that we have been able to help you gift differently. Have a lovely Easter long weekend!
Kind Regards,
Laura Kate and the Team at Edible Blooms.


Beautiful arrangement and excellent customer service

published

Purchased a chocolate coated strawberry arrangement and didn’t realise SA was in a heatwave, called the following day and delivery was changed with out a problem. So lovely on the phone and great email communication with updates on order confirmation and delivery.

1 comment
Edible Blooms
Edible B.Edible Blooms

gabi

gabiMelbourne

Melted chocolates

published

I ordered Rainbow Love Chocolate Posy and the chocolates were all melted on arrival.

It was an extremely hot day however it could of been avoided or postponed to another day. The box arrived (the hottest time of the day) very warm and the ice pack inside was hot therefore it had been in a warm vehicle for awhile.

5 comments
Edible Blooms
Edible B.Edible Blooms
gabi
gabi

I have contacted you twice and you have requested for photographs which I could not provide as I found out the next day after delivery. When you send a Corporation a gift, they are not going to contact and nofity the chocolates are melted.

Edible Blooms
Edible B.Edible Blooms

Hi Gabi,
Unfortunately in line with our compensation policy we do require photos to be sent through to us so we can pass these onto management to continually improve our services.
Kind Regards,
The EB Team

LadyA

LadyAnew york

  • Verified customer

Will not use again

published

They failed to the deliver birthday flowers on time, The order was placed weeks in advance. They blamed it on their "3rd party delivery vendor". They basically have TWO JOBS: Make deliveries in a timely fashion, and have great customer service where you tell your friends about them instead of writing a review like this one. There is a lot of competition out there - skip this place if you want a good delivery and customer service experience.

1 comment
Edible Blooms
Edible B.Edible Blooms

coralie

coralieGreater Melbourne (Outer), VIC

A Consistent Performer

published

I have now used Edible Blooms, 3 times. Each time, they are prompt, you are notified once delivered or contacted if there is an issue with the recipient being home etc, but, most of all the product is beautiful. The choc dipped strawbs and the donuts/eclair back have all been big hits.
Beautiful food, well presented is a great gift - I wouldn't hesitate to use again!

1 comment
Edible Blooms
Edible B.Edible Blooms

My go to gift site

published

When I can’t think of what to give as a gift Edible Blooms is my go to, never disappoints I always find the right option for either gender. Ordering is easy as is the Prosess of paying, delivery has always been on time, and there are many choices to pick from and best of all is whoever has received an Edible Blooms gift absolutely loved it.
The team at Edible Blooms are always friendly and helpful, I have and will continue to use and recommend Edible Blooms.

1 comment
Edible Blooms
Edible B.Edible Blooms

Hi Deb, Thank you for your lovely review! We really appreciate your kind words and are glad we are able to help send your gifts for all occasions. Wishing you Happy Holidays and we hope to welcome you back again soon. Maggie and the EB Team!


Received with delight

published

Easy to select products & add more if required, great price, fabulous timely delivery and wonderful follow up customer service. Excellent SA business and service.

1 comment
Edible Blooms
Edible B.Edible Blooms

Hi Cyrel, Thank you so much for your kind feedback! It means so much to us to hear lovely words about our business like this. We wish you a very Merry Christmas and we hope to welcome you back again! Vanessa and the Edible Blooms Team.


Smelt63

Smelt63Aberfoyle Park

  • 6 reviews

A Great Way To Say Thankyou

published

The process to order was easy & a good range to select from. I found the items reasonably priced & well presented. Appreciated the text message to say that the delivery was successful & to the right area. Will certainly use them again.

1 comment
Edible Blooms
Edible B.Edible Blooms

Thank you so much for your lovely feedback! We are so glad you enjoyed the gift and look forward to welcoming you back again soon.
Kind Regards,
Laura Kate and the Team at Edible Blooms.


Page 2 of 25

Questions & Answers

why

whyasked

Do you deliver in Surfers paradise

1 answer
Edible Blooms
Edible B.Edible Blooms

Hi there, we sure do! If you would like to know the transit time and what products we can send here please email our friendly team on hello@edibleblooms.com.au. Warm regards, Tenille


Joan E.

Joan E.asked

Do you deliver to jacobs well .. just south of bne

1 answer
Edible Blooms
Edible B.Edible Blooms

Hi Joan,
I truly apologise for the delay in getting back to your query. We can deliver to Jacobs Well. This is an overnight delivery service for us so we are unable to send anything perishable such as our fruit or donut bouquets. We can send any chocolate or alcohol gifts. As we use third party couriers, this is not a time or date guaranteed service, however 9 times out of 10, the gift is delivered on your requested date. Please give our team a call on 1300 768 996 if you need a hand with placing an order or have any further questions.
Kind Regards,
Laura Kate


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Details

CategoryOnline Shops and Flowers & Gift Shops

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