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Educational Experience

Educational Experience

1.3 from 10 reviews · View Statistics

Reviews

1.3

10 reviews
5
(0)
4
(0)
3
(1)
2
(1)
1
(8)
  • Product Quality
    2.3 (4)
  • Return Claim MadeYes (0) · No (4)
  • Shipping
    1.0 (4)
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Laura

LauraSydney, NSW

The worst of the worst

published

Ordered a cot and mattress six weeks ago as it was on sale. Mattress was delivered within a week. Six weeks later still no cot for my 1 year old. i finally manage to speak to Natalie to be told "oh that order has been cancelled because they couldnt find a cot". So i ask what must i do with this mattress now that has no cot. "you can google the cot name and order it". The only reason why i ordered the cot is because it was on sale. Zero customer service skills. If you want to know why the company is closing, this is why. Incapable of doing the basics.

Product Quality
Shipping
Return Claim MadeNo

Be very careful, do not order anything from educational experience, bad experience with products never delivered to you.

published

Bought a large amount of products, never received a half of it. Really bad company with staff members that keep lying, really a bunch of liars. Be very careful and do not order anything from educational experience as you will have a really bad experience. Products never delivered to you, and even the liars will keep lying to you with regards to refunding for items not delivered.
To you:Educational Experience owners> "You should Never Be In Business!
_Aren't you ashamed of yourselves? Don't you have a heart? Please, don't take advantage of your customers any longer!"

Pop21

Pop21Greater Melbourne (Metropolitan), VIC

Don’t order from this company

published
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Amy B.

Amy B.

  • 2 reviews
  • 1 like

Never again

published

Order placed in April during their first ever sale. Four separate deliveries, the last received in October. No mention of the items being on back order at outset. Took multiple attempts to contact before I could get a response, but the staff I spoke/emailed with were apologetic & courteous, they just had no information. Not worth dealing with when there are other options that manage themselves better

Product Quality
Shipping
Return Claim MadeNo
Mel

MelGreater Melbourne (Metropolitan), VIC

Buyer beware

published
Product Quality
Shipping
Return Claim MadeNo

Terrible!!!

published

I ordered products 6.5 weeks ago, I have been told multiple times (via email and telephone) they have been shipped however items are still at their warehouse. Don’t waste your money or time with this company. I am out of pocket and still do not have my items.

Product Quality
Shipping
Return Claim MadeNo

Good product range, helpful staff, unreliable transport delivery

published

Ordered goods for an event from a number of suppliers, all others goods arrived except Educational Experience. 7 days after order, the goods were just leaving the warehouse. They arrived a day too late, but were if reasonable quality and price, staff were helpful. It might be useful to stay on their case and check delivery progress daily by phone.

Poor customer service and delivery

published

Goods did not arrive. Phone calls were not returned. Still waiting for refund and confirmation. Rude uninterested staff contradicting each other.

Mum of 1

Mum of 1AU

  • 2 reviews
  • 2 likes

5 phone calls later...Still waiting for mymorder. Poorly managed.

published
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scout1024

scout1024AU

  • 11 reviews
  • 6 likes

Great product collection but extremely slow, high shipping costs and delivery service lacking

published

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