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Eftel

Eftel

1.6 from 89 reviews · View Statistics
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Reviews

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EddieD
EddieDDianella
  • 3 reviews

Update on previous review

published

I wrote a review in 2012 - things have being going right for 2-3 years now, have stuck with them because the price is good and I'm too lazy to change ISPs. But I must say that the helpdesk is up to maggots - I can't get an answer by email, not even an acknowledgement. And on the phone they don't understand me and I don't understand them. Thank goodness the glitches are few and far between and I have mostly resolved them myself given a bit of time!

Connection TypeADSL/ADSL2+

EFTEL

published
Connection TypeADSL/ADSL2+
Long term eftel customer
Long term eftel customerNewnham
  • 3 reviews
  • 3 likes

Useless website/customer service

published

You would think an company like eftel provider would have a decent website - I try to log on and regularly get time outs (my ADSL is fast, reliable and provided by another ISP) and there is no option to change payment methods online so you have to use the call centre. Big waste of time and completly unecessary.
Once it is set up it is OK
Hard to set up payments/ change details

Connection TypeADSL/ADSL2+
drifand
drifandWA, 6112
  • 151 reviews
  • 48 likes

Bad

published
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Questions & Answers

LORDLODGE
LORDLODGEasked

WHY AM I PAYING FOE EFTEL SERVICES

1 answer
thepatterman
thepatterman

Perhaps like me you want to keep a twenty year old email address (from the bluep days). With rude and unhelpful customer service, consistent service problems, I can’t think of any good reason to buy anything from them.

LORDLODGE
LORDLODGEasked

why am i paying for eftel service

No answers
Liam Trieu
Liam Trieuasked

Anyone with reviews on eftel Wireless broadband in Meadow heights area?

2 answers
George Melbourne
George Melbourne

I wouldnt bother mate .. Honestly its not what they used to be and now im stuck paying an exit fee

Dan.T
Dan.T

Steer clear of this company... The product is crap! Internet constantly dropped out!! Echoes on the phone lines!! Customer service was non-existent! Be warned!

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Details

CategoryInternet Service Providers
Service TypeADSL

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