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Eftel

Eftel (page 4 of 4)

1.6 from 89 reviews · View Statistics
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Reviews

  • Value for Money
    1.5 (6)
  • Transparency
    1.3 (4)
  • Customer Service
    1.0 (5)
  • Adequate Speeds Yes (1) · No (3)
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Terrible

published
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thetummybugs
thetummybugs
  • 3 reviews
  • 1 like

Terrible

published
Connection TypeADSL/ADSL2+
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Remotecontrol
Remotecontrol
  • 2 reviews
  • 1 like

Terrible

published

Currently I have the problem on ADSL 2 Line connection and asked Eftel to fix it ASAP but it's been for 2 weeks since it became impossible to use the Internet... The support desk line has always long queue like one hour, even I emailed them they ignored, and finally someone phoned me but asked me same questions again and said he can only work for business hour but I am working as full time job...
He said he can't come to fix after hours because he is not employed by Eftel at the end!
Seriously, I strongly recommend you don't use their services.

Too much delay to resolve the problems

Connection TypeADSL/ADSL2+
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Terrible

published

The service they provide to customers is appauling, they make simple tasks very problematic and are not helpfull at all.
There are no pros to this company.
They are the worst company I have ever dealt with. They are difficult to contact and I was on hold for far too long and continued to not get the help I needed. I advise not to join the company. The internet is slow and its very difficult to get basic information from them. Definetly not satisfied with the service and they caused me alot of stress.

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Terrible

published

If you want access to the Internet that is reliable don't use Eftel. If you're happy with unreliable service, but want a modicum of service, don't use Eftel. There are much better options out there than Eftel. There has to be.
Mmmmm - 5 years ago they were OK
Quality of Service is through the floor. Connection constantly fails, and their ability to trouble should is second to everyone.Poor support. You have to learn how to support yourself.

Connection TypeADSL/ADSL2+
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Terrible

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Page 4 of 4

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