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EKO 4K Ultra HD Smart TV K550USN (55")

EKO 4K Ultra HD Smart TV K550USN (55") Questions & Answers

MPN: K550USN
1.9 from 47 reviews · View Statistics
Listing monitored by EKO

131 questions from our users

Kesava D.
Kesava D.asked
4K Ultra HD Smart TV K550USN (55")

What is the code for universal remote, don’t tell me to email either, is there a code yes or no. Simple

1 answer
EKO
Customer SupportEKO

Hi

The cost 05BF

Jennifer
Jenniferasked
4K Ultra HD Smart TV K550USN (55")

Hi we have just purchased and Eko tv and it won’t even turn on ! The red light is there but we can’t pair the remote until it switches on !!!

2 answers
Stacey W.
Stacey W.

Hi, I have the same issue, did you get it resolved?

Jennifer
Jennifer

We called them because we couldn’t fix the problem, they are sending a technician out ( don’t know when ) you will need your receipt etc for them to come out , although I don’t know when it will happen as we are in lockdown

Fred
Fredasked
4K Ultra HD Smart TV K550USN (55")

Lost:My remote and was wondering if anyone could tell me what the universal remote code is for EKO (4-digit)?

5 answers
Jennifer
Jennifer

Hi We have just purchased and Eko tv and it won’t even turn on ! The red light is there but we can’t pair the remote until it switches on !!!

EKO
Customer SupportEKO

Hi Jennifer

What is your model number ?

Bouchra H.
Bouchra H.

Same

Lee -Ann
Lee -Ann asked
4K Ultra HD Smart TV K550USN (55")

Dose this tv have av out

2 answers
EKO
Customer SupportEKO

Hi lee

Yes it does

It has mini av output

Lee -Ann
Lee -Ann

Thanks

Korey M.
Korey M.asked
4K Ultra HD Smart TV K550USN (55")

On the home menu, what does the green screen with the phone do

7 answers
EKO
Customer SupportEKO

Hi korey

Means if you have android phone you can use it to do cast

Korey M.
Korey M.

How do I cast it tho?

EKO
Customer SupportEKO

The tv and the android phone need to be on the same wifi , then you open the app and connect to the phone

Frances K.
Frances K.asked
4K Ultra HD Smart TV K550USN (55")

Does this TV have Bluetooth? my husband has hearing problems and wants to use headphones in bed to watch TV we have a pair J2D Bluetooth headphones will they work with this tv.

2 answers
Adrian
Adrian

I’m not sure

EKO
Customer SupportEKO

Hi

No it does not have Bluetooth

Koorine D.
Koorine D.asked
4K Ultra HD Smart TV K550USN (55")

Need a code for my tv so I can use a one for all remote

2 answers
EKO
Customer SupportEKO

Hi

Please email us on info@ayonz.com for tech support

Dylan H.
Dylan H.

Hi koorine, did you get a code as I’m in the same position

Marie L.
Marie L.asked
4K Ultra HD Smart TV K550USN (55")

My 55" Eko Smart TV the blue tooth is and I can't get the tv back on

1 answer
EKO
Customer SupportEKO

Hi Marie

For tech support please email us on info@ayonz.com

elsie l.
elsie l.asked
4K Ultra HD Smart TV K550USN (55")

i need a replacement remote control for my eko television

1 answer
EKO
Customer SupportEKO

Hi Elsie

Please email us on info@ayonz.com your email details , tv model number and serial number

Memo
Memoasked
4K Ultra HD Smart TV K550USN (55")

I need a code for universal control.

1 answer
EKO
Customer SupportEKO

Hi Memo

Please email us on info@ayonz.com

Memo
Memoasked
4K Ultra HD Smart TV K550USN (55")

I need a code for universal control

1 answer
EKO
Customer SupportEKO

Hi memo

Please email tech support on info@ayonz.com

Colin P.
Colin P.asked
4K Ultra HD Smart TV K550USN (55")

Hi my EKO TV won't switch on using the remote, I've tried the switch under the tv, and still doesn't switch on. Any advice ?

1 answer
EKO
Customer SupportEKO

Hi Colin

How old is the tv ?

Please disconnect the power cable from the wall and all other cables

Then only plug the power cable and test the tv and if that dosent work we will need to send a tech out

Please email tech support directly on info@ayonz.com

Cally D.
Cally D.asked
4K Ultra HD Smart TV K550USN (55")

my HDMI channels won't show anything but solid black without sound and I don't have a remote, is there a way to fix this?

1 answer
EKO
Customer SupportEKO

Hi Cally

Could you please email tech support on info@ayonz.com

By the way a remote is needed to go through the settings

Sean Donovan
Sean Donovanasked
4K Ultra HD Smart TV K550USN (55")

My eko tv keeps flashing different colours like green red blue black and white how do I fix this

1 answer
EKO
Customer SupportEKO

Hi Sean

This is an issue with the video card , could you please email us on info@ayonz.com for tech support

Ashley B.
Ashley B.asked
4K Ultra HD Smart TV K550USN (55")

Hi, I need the ip address for my universal remote
EKO 55inch

1 answer
EKO
Customer SupportEKO

Hi

Please email info@ayonz.com for tech support

Lewis B.
Lewis B.asked
4K Ultra HD Smart TV K550USN (55")

How do you cast your phone onto the tv?

1 answer
EKO
Customer SupportEKO

Hi
You can from your android phone

Pam G.
Pam G.asked
4K Ultra HD Smart TV K550USN (55")

could you please inform me how to down load other apps for this tv like prime stan etc thankypu

2 answers
DenzerT
DenzerT

If you purchased the Smart Tv one, not the Android one, then you have no chance of downloading other apps, as its non existence. Only Youtube, Netflix and Amazon Prime available.

EKO
Customer SupportEKO

Hi Pam

This model only come with fixed apps , as Denzer mentioned

However you can get the EKO android tv dongle and will give you most of the apps

Terry webb
Terry webbasked
4K Ultra HD Smart TV K550USN (55")

I need a code so I can use a Universal remote plz

4 answers
EKO
Customer SupportEKO

Hi Terry

For tech support please email info@ayonz.com

Danielle O.
Danielle O.

What code is it Terry? I need the same?

Amelia B.
Amelia B.

I need the code too what is it?

Brittney
Brittney asked
4K Ultra HD Smart TV K550USN (55")

Need a new remote I have emailed numerous times and still no reply. I have a universal remote but it has no media option and have tried everything. Please help

1 answer
EKO
Customer SupportEKO

Hi Britney

Could you please email us on info@ayonz.com your details

LiL d.
LiL d.asked
4K Ultra HD Smart TV K550USN (55")

What is the universal remote code for this tv

3 answers
EKO
Customer SupportEKO

Hi

Please email info@ayonz.com with your serial number so they can provide you the correct code

Terry
Terry

Does anyone have a code so I can set up a universal remote

EKO
Customer SupportEKO

Hi Terry

Please email us on info@ayonz.com for tech support

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