137 questions from our users
could you please inform me how to down load other apps for this tv like prime stan etc thankypu
If you purchased the Smart Tv one, not the Android one, then you have no chance of downloading other apps, as its non existence. Only Youtube, Netflix and Amazon Prime available.
This model only come with fixed apps , as Denzer mentioned
However you can get the EKO android tv dongle and will give you most of the apps
What is the universal remote code for this tv
We are trying to connect our EKO TV to a sound bar. We have connected the HDMI cable from the TV ARC input on the TV to the TV ARC on the sound bar and it doesn't seem to work.
We've tried to change the sound settings but weren't sure if there's something else we should be doing.
it took me many hours connecting with sound system. arc is good option. i am not sure what soundbar you have but on my music system, I had to play a lot with the settings to get the sound from the arc input
Please ensure you have high speed certified 4k hdmi cable minimum 2.1
And then ensure to have audio settings to be on pcm out
Where do i find the sleep button on the remote,
All other tvs had one on the remote but can't find it , i like putting it on before bed. Model
Our models don’t have this button
Is there anywhere in settings i can find it? So i can put the tv on a timer?
Yes there is , please go to general settings
Can You please advise how I download the Foxtel go app to this TV? The product code for my TV is K580USN.
The tv mode that you have come with fixed apps , you can’t add extra apps
However you can attach chromcast which will allow you to cast from your phone
My tv keeps losing channels like 7plus, iview and 9Now. How can I fix this? It’s getting really annoying.
What do you mean loose ? As this tv does not have these apps of the one you mentioned on the tv
They are not available for selection. It does not detect them at all. When the channel is selected it usually displays one of these channels but it does not display them and I can not select them.
Is the tv connected to wifi ?
My brand new EKO 50” tv keeps losing dtv signals and I have to reset the tv for it to find them again? Any fixes?
This should not be happening , please do a reset and let us know how you went
It worked for 1 day then lost all the channels again and won’t find them again.
I have emailed everything as ask but no email returned. Tv is still playing up after unplugging everything and then reconnecting everything not happy at all
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