EKO 4K Ultra HD Android TV K75USG (75")

EKO 4K Ultra HD Android TV K75USG (75") Questions & Answers

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5 questions from our users

karla b
karla basked
4K Ultra HD Android TV K75USG (75")

just bought it today.
we cant get sound from our blueray player. picture is fine.
sound works on tv and netflix and thru our laptop when its plugged in.
using hdmi cable, tried 2 different ones.
tried different hdmi ports.
and tried changing all the audio settings and everything we could find on google.

3 answers
EKO
Customer SupportEKO

Hi

You mean from your blue ray player if connect to tv the sound is not coming to the tv ?

What did you use to connect the blueray player to tv ?

karla b
karla b

no sound when we play a dvd. only the picture.
using a hdmi cable.
hdmi cable is not faulty.

EKO
Customer SupportEKO

The Hdmi cable need to be high speed 2.1

Also on the tv you can change the hdmi setting

Kertisha T.
Kertisha T.asked
4K Ultra HD Android TV K75USG (75")

What size screws fit the back for the tv to wal mount it?

1 answer
EKO
Customer SupportEKO

All wall mount bracket brands include all the vesa standard screws to cover all tvs

Greg k
Greg kasked
4K Ultra HD Android TV K75USG (75")

G,day how do I play from a USB storage device on this tv, cheers greg

1 answer
EKO
Customer SupportEKO

Hi Greg

Please go to MMP app which could be on the favourite bar under the + symbols

Tolitz
Tolitzasked
4K Ultra HD Android TV K75USG (75")

How can we connect/pair a Bluetooth speaker?

2 answers
Rocketeer
Rocketeer

We tried and tried with no luck.

paully2012
paully2012

To connect bluetooth speaker go to settings, remotes and accesories. Ensure the speaker is on and in bluetooth mode. Press remores and accessories then add accessory and the tv will search for your bluetooth device. Look for matching speaker. Ive connected four different types of bluetooth speakers on several eko TV's.

Kelly
Kellyasked
4K Ultra HD Android TV K75USG (75")

I’m having trouble trying to connect my sound bar to the TV any suggestions please?
I have put the HDMI cable into the HDMI arc but it’s still not connecting.
Thank you

1 answer
EKO
Customer SupportEKO

Hi Kelly

The new tvs have high requirement from HDMI cable , please get a very high speed HDMI cable like a Belkin advanced or platinum cable

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