EKO 4K Ultra HD Android TV K75USG (75")

EKO 4K Ultra HD Android TV K75USG (75")

2.5 from 8 reviews · View Statistics
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Reviews

2.5
8 reviews
  • Build Quality
    2.0 (3)
  • Value for Money
    2.3 (3)
  • Sound Quality
    2.3 (3)
  • Software
    3.0 (2)
  • Picture Quality
    2.3 (3)
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Kylie
KylieNorth Queensland, QLD

Can’t turn TV on

published

We got ours yesterday & am happy with the pictures, however the sound is no of great quality. BUT my issue is the tv will only turn on by turning the power point off & then crack on. We can’t turn it on with the remote nor manual on/off button. Once on we can operate fine with the remote until we turn it off again.

Purchased in June 2021 for $850.00.

Build Quality
Value for Money
EKO
Customer SupportEKO

Picture Quality is very poor

published

Hi could you please let me know why the picture quality is so poor. This TV is not a 4K with HD when you compare with other unbranded name TVs .
The resolution seems to low.
If it’s a 4K tv with HD, then why the picture quality is so poor, I have tried with my remote it is still the same
Can someone from EKO customer care help me out to solve this because the customer support from BIg W was ridiculous with no clue

Purchased in October 2020.

Incentivised Review No
Performance
Sound Quality
EKO
Customer SupportEKO

Hi

For tech support please email us your details and serial number to info@ayonz.com

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0.0
(1,234)
Rocketeer
Rocketeer
  • 15 reviews
  • 16 likes

Terrible Picture & customer service

published

Bought one of these tv's and it's been nothing but trouble.
First off when turned on the screen is green, the picture is washed out and then it wants to keep turning off.
Contacted support with video of issues and was asked to send through details and proof, ie pictures/video.
Tech came out nearly a month later and confirmed tv was buggered and said he would advise company of this.
We are still waiting on the company to advise of their intentions.
Still watching tv on a small tv after spending good money on this defective piece of junk.

Purchased in December 2020 at Big W.

Build Quality
Value for Money
EKO
Customer SupportEKO

Hi

Could you please advise of your full name , address and contact number so we can check on our system and try and resolve for you

Rocketeer
Rocketeer

I have no intention of publicly posting this information.

EKO
Customer SupportEKO

Hi ,

Please email us your details on info@ayonz.com

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Find out how EKO 4K Ultra HD Android TV K75USG (75") compares to other 4K Ultra HD TVs

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F.W.Problems
F.W.ProblemsNorth Western Region, NSW

Time waster

published

Constant drop outs with wifi...my other smart tv had zero probs. Don’t even bother trying to get technical assistance from the company. I’ve put it out for the trash guys to collect! Don’t waste your money guys go buy a real tv.

Purchased for $750.00.

Incentivised Review No
EKO
Customer SupportEKO

Hi

We are sorry for your experience if there is any further assistance please feel free to advise of your details so we can contact you

Stopped working 5 weeks after purchasing it

published

I wouldn’t recommend anyone touch this brand with a 10 foot pole. Stopped working (to be more specific, stopped turning on entirely) 5 weeks after purchase. Zero contact numbers for the company, I’m forced to email with them for support with a 24 hour delay for a reply. Now stuck without a tv for Christmas. Will be seeking a full refund from the place of purchase and reporting this company to the ACCC for selling goods not fit for purpose. The returns representative at the store said it’s the third Eko tv they’ve had stop working this month. Defective merchandise and nonexistent overseas based customer support means avoid this brand at all costs!!

Purchased in October 2020 for $949.00.

Build Quality
Value for Money
See all EKO 4K Ultra HD Android TV Series reviews

Questions & Answers

karla b
karla basked
4K Ultra HD Android TV K75USG (75")

just bought it today.
we cant get sound from our blueray player. picture is fine.
sound works on tv and netflix and thru our laptop when its plugged in.
using hdmi cable, tried 2 different ones.
tried different hdmi ports.
and tried changing all the audio settings and everything we could find on google.

3 answers
EKO
Customer SupportEKO

Hi

You mean from your blue ray player if connect to tv the sound is not coming to the tv ?

What did you use to connect the blueray player to tv ?

karla b
karla b

no sound when we play a dvd. only the picture.
using a hdmi cable.
hdmi cable is not faulty.

EKO
Customer SupportEKO

The Hdmi cable need to be high speed 2.1

Also on the tv you can change the hdmi setting

Kertisha T.
Kertisha T.asked
4K Ultra HD Android TV K75USG (75")

What size screws fit the back for the tv to wal mount it?

1 answer
EKO
Customer SupportEKO

All wall mount bracket brands include all the vesa standard screws to cover all tvs

Greg k
Greg kasked
4K Ultra HD Android TV K75USG (75")

G,day how do I play from a USB storage device on this tv, cheers greg

1 answer
EKO
Customer SupportEKO

Hi Greg

Please go to MMP app which could be on the favourite bar under the + symbols

See all EKO 4K Ultra HD Android TV K75USG (75") questions

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EKO 4K Ultra HD Android TV K75USG (75")

Details

Compare all 7 EKO 4K Ultra HD Android TV Series
Category4K Ultra HD TVs
Price (RRP) $1,599.00
Screen Size 75"
Screen TypeLED/LCD
Type of TVSmart TV
Wireless OptionsWi-Fi
Refresh Rate 50/60Hz
Number of HDMI Ports3
Number of USB Ports2
Wall MountableYes
Operating SystemAndroid TV
Dimensions (without stand) 958 x 1672 x 75 mm
Dimensions (with stand) 1030 x 1672 x 317 mm
Manufacturer Warranty1 year(s)
Compare all 7 EKO 4K Ultra HD Android TV Series

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