Internet always cutting out
Without fail every day I turn this tv on and it will fail to connect to internet for at least half an hour. Please do not buy this brand thanks.
Purchased in May 2021 at Big W for $580.00.
Tv not working
Brought tv approx 6 mths ago went away for the weekend came home turned on using the remote and getting sound no picture this is really upsetting to me and my kids
Purchased in December 2020 at Big W Retail Stores for $400.00.
This is terrible, can easily live without it.
2-day old tv, Remote doesn't work. The buttons on the back of the TV have stopped working.
The picture looks absolutely terrible for a 4K tv. and the Tv not recognizing a soundbar through HDMI is not very helpful. had to dive deep into the settings to find it.
Purchased in March 2021 at Big W for $450.00.
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Questions & Answers
Ever since the most recent update, my TV has been lagging horribly and at least twice a day will freeze or not respond to the remote. The only way to rectify the situation is to either switch off at the wall or long press the power button on the remote to use the 'shut down' option which is at times a lengthy procedure because the TV isn't responding to the remote. Its only happened since the last update so there are obvious bugs that need to be fixed. TV is less than a year old.
Please go to setting and do a factory reset
Our remote got chewed,
Got a universal remote and now the tv won’t turn on
Hello, Can I add App’s like Disney and Stan to this tv? Netflix and Stan already were installed
This tv come with fixed apps only
If you like to add extra apps best option to get a chromecast
Unfortunately the numbers on the remote of the TV I purchased on the 15th May 2021 no longer select the Channels. I checked the batteries and they are fine. I did a reset to default and it worked for a few hours but not any longer. Are you able to advise me how to get it to work or can you please send a replacement Remote Control.
They won't send my partner a new remote as we can't find reciept now the tv not so smart can't even use it
Could you please provide us your details so we can arrange a remote
Get an answer from our members and EKO representatives
|Category||4K Ultra HD TVs|
|Type of TV||Smart TV|
|Number of HDMI Ports||3|
|Number of USB Ports||2|
|Dimensions (without stand)||652 x 1125 x 88 mm|
|Dimensions (with stand)||707 x 1125 x 255 mm|
|Manufacturer Warranty||1 year(s)|
- MPN: K500USN
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