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EKO 4K Ultra HD Smart TV K500USN (50")

EKO 4K Ultra HD Smart TV K500USN (50")

MPN: K500USN
2.6 from 8 reviews · View Statistics
See the Best 4K Ultra HD TVs in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Build Quality
    3.7 (3)
  • Value for Money
    4.3 (3)
  • Sound Quality
    3.3 (3)
  • Software
    3.7 (3)
  • Picture Quality
    4.0 (3)
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Reviewer Photos & Videos

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Whitney G.
Whitney G.South East Queensland, QLD

Good but the high pitch is horrible

published

Good price especially for the size and added apps such as Netflix and what not but this is my second replacement as my first one I purchased on the 3/04/2021 had a high pitch ringing while turned on. It would only stop when it’s turned off at the power point and had afew pixelated dots on the screen.
I exchanged it for a new one on 6/04/2021 and it works perfectly fine at the moment but the high pitch noise is still present... it can be rather distracting if you zone into the pitch especially at night when sleeping if you do not turn it off at the wall.
Also the screen is extremely touchy which is a concern also. Contemplating a refund and getting a different brand.

Purchased in March 2021 at Big W for $449.00.

Build Quality
4/5
Value for Money
5/5
Shavorn T.
Shavorn T.Perth, WA
  • 4 reviews

It was a good TV until the high pitch noise started!!!!

published

Ok I really enjoyed this TV, it had no issues what so ever BUT not even 6 months into having it the TV is now making a high pitched sound whether the TV is on or off!!! Iv tried a few things like unplugging it but it still returns. Would really appreciate some help if there is a way to rectify this issue. Thanks

Purchased in November 2018 at Big W for $750.00.

Build Quality
3/5
Value for Money
3/5
EKO
Customer SupportEKO

Hi ,

Please email info@ayonz.com for tech support as they will organise a service call

Shavorn T.
Shavorn T.

Hi I have emailed and filled out the form online so hopefully hear back soon...

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DenzerT
DenzerTSydney, NSW

Good Cheap as Smart Tv

published

Purchased this a week ago. From BigW. Good tv cheap price , Youtube Netflix and Amazon Prime Video on the remote. The rest of the app not available as the app store is non existence showing the 404 error code, even the Internet browser. But the good thing it worked with the screen cast, which i use an app on the playstore.
So i could mirror Stan, or other services from my phone.
Very loud sound (basic) no bass , but its ok.
There is no output of Aux or Bluetooth for sound, but i see an Optical, i think its the only one to get the sound out.
Clear pictures no problem with the pixelation,
Overall good tv, cheap, and good for Netflix n YouTube.

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Purchased in March 2021 at Big W Retail Stores for $450.00.

Build Quality
4/5
Value for Money
5/5
See all EKO 4K Ultra HD Smart TV Series reviews

Questions & Answers

Richard A.
Richard A.asked
4K Ultra HD Smart TV K500USN (50")

Please tell me the 4 number code for a k500usn remote

1 answer
EKO
Customer SupportEKO

Hi Richard

Please email us on info@ayonz.com for tech support

Tarryn N.
Tarryn N.asked
4K Ultra HD Smart TV K500USN (50")

Ever since the most recent update, my TV has been lagging horribly and at least twice a day will freeze or not respond to the remote. The only way to rectify the situation is to either switch off at the wall or long press the power button on the remote to use the 'shut down' option which is at times a lengthy procedure because the TV isn't responding to the remote. Its only happened since the last update so there are obvious bugs that need to be fixed. TV is less than a year old.

3 answers
EKO
Customer SupportEKO

Hi

Please go to setting and do a factory reset

Alice M
Alice M

Our remote got chewed,
Got a universal remote and now the tv won’t turn on

EKO
Customer SupportEKO

Hi Alice

Please email info@ayonz.com and the spare parts team can assist you

Kelly
Kellyasked
4K Ultra HD Smart TV K500USN (50")

Hello, Can I add App’s like Disney and Stan to this tv? Netflix and Stan already were installed

1 answer
EKO
Customer SupportEKO

Hi Kelly

This tv come with fixed apps only

If you like to add extra apps best option to get a chromecast

See all EKO 4K Ultra HD Smart TV K500USN (50") questions

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EKO 4K Ultra HD Smart TV K500USN (50")

Details

Compare all 6 EKO 4K Ultra HD Smart TV Series
Category4K Ultra HD TVs
Price (RRP) $399.00
Screen Size 50"
Screen TypeLED/LCD
Type of TVSmart TV
Wireless OptionsWi-Fi
Refresh Rate 50/60Hz
Number of HDMI Ports3
Number of USB Ports2
Wall MountableYes
Weight9.2 kg
Dimensions (without stand) 652 x 1125 x 88 mm
Dimensions (with stand) 707 x 1125 x 255 mm
Manufacturer Warranty1 year(s)
ManualDownload manual
Compare all 6 EKO 4K Ultra HD Smart TV Series
Visit official website
  • MPN: K500USN

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