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EKO 4K Ultra HD Smart TV K500USN (50")

EKO 4K Ultra HD Smart TV K500USN (50")

2.6 from 8 reviews · View Statistics
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  • Build Quality
    1.0 (1)
  • Value for Money
    3.0 (1)
  • Sound Quality
    3.0 (1)
  • Software
    1.0 (1)
  • Picture Quality
    2.0 (1)
Jessica Central Queensland, QLD

It won't connect to my phone!


I'm trying to connect my phone to the TV but I've tried everything and it doesn't work. I've had this TV for less than a month and it doesn't explain how to connect it in the manual. It has an app for it already on there but its useless.

Purchased in February 2021 for $499.00.

Build Quality
Value for Money
Customer SupportEKO
See all EKO 4K Ultra HD Smart TV Series reviews

Questions & Answers

Tarryn N.
Tarryn N.asked
4K Ultra HD Smart TV K500USN (50")

Ever since the most recent update, my TV has been lagging horribly and at least twice a day will freeze or not respond to the remote. The only way to rectify the situation is to either switch off at the wall or long press the power button on the remote to use the 'shut down' option which is at times a lengthy procedure because the TV isn't responding to the remote. Its only happened since the last update so there are obvious bugs that need to be fixed. TV is less than a year old.

2 answers
Customer SupportEKO


Please go to setting and do a factory reset

Alice M
Alice M

Our remote got chewed,
Got a universal remote and now the tv won’t turn on

4K Ultra HD Smart TV K500USN (50")

Hello, Can I add App’s like Disney and Stan to this tv? Netflix and Stan already were installed

1 answer
Customer SupportEKO

Hi Kelly

This tv come with fixed apps only

If you like to add extra apps best option to get a chromecast

Nicole C
Nicole Casked
4K Ultra HD Smart TV K500USN (50")

Unfortunately the numbers on the remote of the TV I purchased on the 15th May 2021 no longer select the Channels. I checked the batteries and they are fine. I did a reset to default and it worked for a few hours but not any longer. Are you able to advise me how to get it to work or can you please send a replacement Remote Control.
Nicole C

2 answers
Mark F.
Mark F.

They won't send my partner a new remote as we can't find reciept now the tv not so smart can't even use it

Customer SupportEKO

Hi Mark

Could you please provide us your details so we can arrange a remote

See all EKO 4K Ultra HD Smart TV K500USN (50") questions

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EKO 4K Ultra HD Smart TV K500USN (50")


Compare all 7 EKO 4K Ultra HD Smart TV Series
Category4K Ultra HD TVs
Price (RRP) $399.00
Screen Size 50"
Screen TypeLED/LCD
Type of TVSmart TV
Wireless OptionsWi-Fi
Refresh Rate 50/60Hz
Number of HDMI Ports3
Number of USB Ports2
Wall MountableYes
Weight9.2 kg
Dimensions (without stand) 652 x 1125 x 88 mm
Dimensions (with stand) 707 x 1125 x 255 mm
Manufacturer Warranty1 year(s)
ManualDownload manual
Compare all 7 EKO 4K Ultra HD Smart TV Series
Visit official website
  • MPN: K500USN

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