430 questions from our users
Hi. Just set up your 55" 4K Tv and can only pick up channel 10 channels. My other TV's in the house are all ok.?
Hi done a factory reset and because we don't have original remote my tv is now stuck on the start of the setup to choose the language and the tv buttons don't do the job and my partner contacted yous months ago and weren't much help
Happy to send you a remote , please give us your details
I have a question for anyone who owns a EKO 4k tele. Has yours started flickering and if so how do you fix it. My tv isn't even a year old and it just started doing it. Any suggestions on how to fix the problem?
I recommend you email us on email@example.com so we can arrange a tech to come out
Having problems connecting soundbar l. It's plugged in correctly but can't find where to set up on menu
Hi have a 48 inch tv went to sleep and woke up this morning and there's at least a 10 to 15 cm black line running down the right side what the heck has made this happen l paid a lot of money for this tv. What am I supposed to do about issue please
Please email us on firstname.lastname@example.org for tech support
Hi, I have just purchased an android 65inch TV and have had it for 2 days. Last night I turned it off when going to bed and this morning it won't turn back on. I have tried using the buttons on TV, unplugging TV ect but still won't work please help!
Hi! I’ve recently just moved into a new house and my Eko tv isn’t allowing me to search channels when I scroll through settings it goes straight past channels
We recommend you go to settings and do a factory reset
Through the setup after the reset , it will prompt you to scan the channels
My tv connected to internet won't load Netflix or prime. Done a speed test through Netflix and got all green ticks. But still won't load. Tried a factory reset and tried resetting the app. Tried switching from wifi to cable. Also have to hard restart the tv every time I want to change HDMI input? Why? Doesn't seem like a very smart "smart TV"
Sorry for this , but it could be a firmware error , please email us on email@example.com so we can arrange for a tech to come out
Could you please tell me why my new Bauhn tv suddenly has a watermark warning on it? Seems very strange that I have to reset the tv to get rid of this. Never had such a warning appear with a tv before.
Bauhn tv is not made by Eko
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