471 questions from our users
Lost:My remote and was wondering if anyone could tell me what the universal remote code is for EKO (4-digit)?
I bought a jbl 5..1 sound bar to connect to the 65 inch 4k ultra HD smart tv.
I connected to the HDMI1 ARC on the tv to the HDMI arc out on the bar.
The smart phone when connected to bar via BT works perfectly.
You may need to make sure you have high speed cable hdmi 2.1
Also check the audio settings on the tv as you may need to change the audio output
Change the tv output to what?
PCM or Audio out
Hi, I have question I purchased my Eko 65" 4k Ultra smart tv a year ago . It's giving me some problems of connecting 5G ? This model support 5G? If someone can help me with this question plz .
Our product only support 2.4 GHZ
How do I turn tv on without remote? Is there a manual way?
I've had this TV for 5 months, however recently the eko logo that appears when turning on the tv now faintly flickers in the background when watching regular channels on the TV. This is incredubly distracting when trying to watch TV - can you please advise how to fix this?
Please email us on firstname.lastname@example.org so we can organise a tech to come out and check it out
I have emailed but still haven't had a response back even though it's been over 3 weeks. The issue is even worse now - when turning on there are lines which appear all across the screen to the point that you can't see the image on the screen at all.
Could I have your email address so i can locate your email to us so we can help you
Where can I purchase a new remote my son threw my remote in the fish tank and none of the buttons work
Did you find out where you can purchase one ?? Brought a Eko tv and lost the remote within 3 weeks. Cant find it and there's no option to get to menu so can't Bluetooth a remote from my phone
Please email us with your model number and your details on email@example.com
Tori did you get help with the remote?
I have moved house & my tv will not pick up all the channels like it did. I have done reset default but it didn’t change anything
You may need to get digital antenna at the new location or a signal booster
I have a perfectly working antenna & I know it’s not the antenna
Is it only picking up the ten network ? Or the 7 network ?
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