Outstanding customer service
Reviewer Photos & Videos
First time using ElecFirst.
Dan W is a polite and friendly person who arrived on time, explained what needed to be done giving us a quote. He and Daniel carried out their work efficiently
Great work by Dale. Received notic, completed the job efficiently. Really nice guy! Installed new fan, linked other fans to switchboard, updated all the switch gear and installed surge protection.
Rip Off merchants!
Had a quote from these guys for the replacement of smoke alarms.
They then fed me lies about all the extra upgrades I needed. Quote was ludicrously expensive. Glad I did not use them.
Got a quote from another local electrician and he was FIVE times cheaper than these guys.
Avoid this mob at all costs!
A tricky job done really well and within the time estimated. I wouldn’t hesitate to utilise this service again. I really appreciated the way Dale worked to get the best looking result for my outdoor area.
Great job done on time
Daniel done a great job, polite and trustworthy guy.Explained everything and was very thorough and clean, I asked him if I can write a review, couldn’t be happier, Andy
Tax No : A26262
Had two electricians, Ben and Nick, over two days. Very polite and friendly, Did the work efficiently and explained things well. Everything was cleaned up and rubbish taken away. WIll be using this company again, for sure. Happy with the problem solving with the snakes cages! :-)
Neat, professional, timely, good value electrical jobs - Sam (estimates) & Daniel (installation)
Several domestic electrical jobs - exhaust fans, smoke alarms, exterior lights. Top job by Daniel. The estimates and advice were clear. The job was done efficiently. Overall service highly professional and friendly. All within an reasonable price and time.
We called because both Fluro lights were not working I purchased 4 new fluro tubes from Middys that morning Tubes are still good have tried in another light and they work
I explained that lights flckered and stopped he said he would fit starters when here the first time.
Light stoped working after 2 weeks called to get them back under some sort of warranty, he stated he had not replaced the starters and refused under warranty. It appears it cost us $121 for someone to climb up the ladder and put the tubes in.
Oh and by the way walked in the do...
Antonio, did an excellent job replacing smoke alarms and connected outdoor awnings to remote control. Good explanation of what was needed. Performed a great job, Antonio manner was pleasant. Very happy with works.
Exceeded all my expectations
I can’t recommend PlumbFirst and ElecFirst highly enough. All the guys I dealt with were fantastic - Steve, Dan, Jared and Daniel were incredibly helpful. I needed multiple jobs done: Move a PowerPoint, install a range hood and associated venting, change a BBQ to natural gas, and plumbing work related to the outdoor kitchen sink. The guys were fantastic - they called ahead and arrived early, explained what they were doing clearly, cleaned up after themselves (which in my experience is very rare these days) and were polite and professional throughout the day. I’m a very, very happy customer and I will happily and confidently use Plumbfirst and ElecFirst again.
I had a flickering light in the bathroom heatlamp for a few weeks so called ElecFirst to check it. Baiden L arrived quickly, discovered it was a faulty unit and replaced it for me under warranty. He was very efficient, reliable, kept me informed when he had to go and source a new unit and he tidied up afterward. Thanks, Baiden.
Fantastic Service - very happy customer
Daniel Williamson installed ceiling fans and addressed my poor lighting externally on my home. He gave suggestions and completed the work professionally. Friendly, efficient and knowledgable. Thanks Daniel. Very Happy!
The reviewer stated that an incentive was offered for this review
We arrived home from holidays to find our home with out power. Elecfirst came out within a few hours and gave us a quote for the whole job. Ash explained everything very well and we went ahead with the work. The guys that worked out our house were very polite and professional. They have done a fantastic job and we are happy to recommend them.
Thank-you for a very professional service. From the first contact with the office I experienced a can-do attitude right through to the completion of the job. An accurate quotation before-hand was appreciated and the technician ably resolved a few little issues which cropped up with the installation of my garden lighting project.
I am very pleased that the whole process was stress free and eficient.
Electrical work at my house
I had Simon, Jake and Nathan carry out some work at my house, they installed some power points, lighting and ceiling fans, the guys were mindful of our COVID concerns and respected our wishes.
All work was carried out in a professional manner, they were courteous and friendly. they went beyond what was required in that they identified a few safety issues and rectified them. They took all rubbish away and left my house clean.
I would recommend this company and their team without hesitation to any one looking for an outstanding electrical contractor, they are ethical and completely trustworthy, they will be my first call when I next need to use an electrical contractor.
Phillip Spencer JP
Tax Invoice No 160868
Aaron arrived at my home on Wednesday 20th January 2021 and provided a professional electrical service in a courteous and friendly manner.
He conducted extra work on electrical switches and checking of other electrical works around my home.
I would not hesitate to recommend him to any of my family and friends.
Fantastic service and work
Elecfirst arrived when we were promised, gave us a clear quote and were professional and delivered great work. Shlome, Jared, Jack and Ash provided excellent service and communication to us and the quality of the job is terrific. Highly recommend
Fan motor replacement in bathroom
Great service, work was carried out in a timely manner, great communication, Shlome explained how the fan operates etc. No dramas, would use these guys again with out any worries.
Prompt service, Dale was polite, punctual and observed covid-safe practices. I had two new hard wired smoke-detectors fitted, an old one replaced, as well as new mains switchboard. Definitely recommend.
Great work and service
Great work and service friendly and helpful serviceman to do my work on invoice 123336.
Organised my fans and outdoor lights and checked everything and cleaned up after. I would happily recommend them and will use them again.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Can I get a quote from an electrician?
99% of electricians will come to your premises and give you a free quote. NOT this ripoff company that lies about things that don't need fixing.
I need an electrician for a house renovation
Hello - I have 2 mains wired smoke detectors which I'd like to replace with newer ones (existing ones are over 20 years old). I will supply 2 new units. I live in Hampton. Can you please provide quote for installation. Thanks. Anthony
- ElectFirst is comprised of a large team of licensed electricians who are insured and qualified
- Based in Melbourne, ElectFirst Electricians are available in multiple locations across Victoria
- Offers a range of services including: data and telephone wiring, installing ceiling and ventilation fans, and rewiring loose wires
- Phone line accessible 24 hours a day and 7 days a week, in case of emergencies
- Customers are charged for the job, not by the hour, so if the job ends up taking longer than anticipated there won't be an extra charge
Points of praise:
- Reviewers were pleased to find that their hired electrician consulted with them throughout the whole process. Before any decision was made, customers were asked if they were okay with it first - which helped to avoid any miscommunication or nasty surprise fees.
- A recurring point of praise was that electricians arrived at their appointed times promptly and completed their tasks diligently.
- Reviewers were impressed by the quality of the services they received, which were also often completed within a short timeframe. It was common for tasks to be finished within the one visit, instead of being spread out across multiple apointments.
With the amount of reviewers praising ElectFirst Electricians for their impressive customer service and timeliness, it’s no surprise that has business has won a 2021 ProductReview Award.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.