Terrible and unreliable.
Misdiagnosed problem, unreliable, have had 3 no-shows for this company and now told I need a new quote but hey, we can't come today it will be another week. Absolutely untrustworthy and unreliable. Nobody even bothered to call to say they're not turning up.
Professional service - responsible and friendly service from Hamzi
I encountered an issue with a circuit breaker that keeps tripping. Call up the company. Hamzi came and after inspection, he replaced the circuit breaker. I notice that he is a cautious person, he carefully inspected the whole lot before making the change.
I am impressed of the service provided.
Installing ceiling fan.Replacing smokealarm and renewing electrical circuit
The tradesmancalled Danny was very respectable very well mannered and kind. Good worker and cleaned after him and took away Rubbish. I will certainly use your firm again and I will pass on your details to my friends.
- Verified customer
Excellent service Aircon work terrific.
Andrew and Ali replaced my old air conditioner with a new Fujitsu. Quality work and job was very neat and the boys did well and cleaned up after themselves.
Would highly recommend using them again and to whoever else is in need of air conditioning.
Very friendly guys to deal with and very thorough I’m their approach to their work.
Efficient, fair and dependable
I have just had Jason from Electrical Detectives replace switches on the power board of our home in Forest Hill. His advice before proceeding was full and complete, offering 2 alternative proceedures which could be adopted to rectify the issue. He did not push the more expensive fix, even though this is what I eventually decided upon. Jason completed a full inspection of all power points and appliances which might also have caused the problem and he offered a complete explanation of all his work and the likely cause of the issue.
Electrical Detectives responded quickly and courteously to my initial call, Jason was at all times both efficient and professional, and I would recommend this company and Jason without hesitation.
Worst customer service
I rang this company to ask to get an electrician out to install a power point they asked about the occupancy conditions when I said I was renting off public housing but had all required paperwork to get the job completed and that I was personally responsible for the account refused to have anything to do with the job.
Ceiling fan and safety switch install
Received a reply call to my E-Mail inquiry in 30 minutes. Organised a quote appointment and Ben turned up on time. He was informative in outlining options for the work, identified improvements to switches, and provided competitive pricing for the work. Organised an install appointment and Mark and Jimmy turned up on time. They were professional, completed the work promptly, and the outcome was sucessfull. Highly recommend these guys based on my experience and the completed work.
Still waiting for my call back.
Called in regards to an electrical issue. The person on the phone was unprofessional took my name and number and said she would call back in a minute. She didn't. I called another company and had my problem fixed in about an hour. I'm still waiting for someone to call me back.
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