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Electrodry QLD
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ElizabethDarling Downs, QLD
Used quite a few cleaning services. I recommend electrodry as the best.
Prompt service. Anthony from Electrodry Toowoomba attended my home. He explained, without hesitation, so many things to me about care of fabrics, cleaning methods and purpose of different treatments. He did an excellent job and nothing was too much trouble. Thank you Anthony.
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EllenBrisbane
- 2 reviews
- 1 like
- QLD
- Verified customer
This is the best. Couldn’t be without it
The guy who did our job was very helpful and for an extra $30 he got out a stain which we thought would be permanent but he persevered and it came out
1 comment
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Review collected in partnership with Electrodry
Rhonda W.South East Queensland, QLD
Carpet Clean and Tile & Grout Clean & Grout sealing
Both services were provided by Braeden who was full of energy and keen to share his product knowledge. Great representative for the company.
On time, messaged when delayed for short time by traffic.
The Tiles look fantastic now. Very impressed. Looks like new again.
Would definitely recommend Electro Dry !!
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CathySouth East Queensland, QLD
- 2 reviews
- 5 likes
Not happy
We gave electrodry repeated opportunities to resolve the problem with our stairs. I wrote to them at length on this site because we got no satisfaction from the service centre. The stairs have been left stained due to the carpet not being thoroughly cleaned in the first instance. This has not been rectified by the company after having sent another two cleaners. I am at a loss because the senior representative blames the carpet! I didn’t expect to have my stairs look far worse after the job and still be able to get sand out of the carpet myself....Read more
I was foolish enough to pay for the job originally because l thought that the company would ensure my satisfaction...isn’t that a guarantee? I have not been offered any restitution and have wasted so many hours on this already.2 comments
Electrodry C.Electrodry
Dear Cathy,
We understand your concern and we have inspected and re-cleaned the stairs that you are concerned about. You live in a sandy area and walk up and down the stairs holding onto the rail, he... Read more
nce the darker/worn area is close to the wall instead of in the middle of the stair tread. Carpet fibres degrade with wear and abrasion which affects the amount of light that reflect off the fibres, causing the carpet to look darker or dull in worn areas. Permanent staining from soiling and potentially a loss of dye from the fibre can add to this discolouration. As you live in a sandy area, the rough texture of the sand particles will expedite the abrasion and wear to the carpet fibre. We strongly believe that we have effectively cleaned your stairs (if we thought the issue was incorrect cleaning we would have returned in a "heartbeat" and re-cleaned the stairs again). Unfortunately, the carpet on your stairs is a little worn, causing discolouration. We are sorry that we cannot help any further.Stairs were so much better before the cleaning, and no we never walk close to the railing, understandably the carpet is more worn in the middle of steps but was not all wobbly like now.
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pansybundaberh
Lovely to have the carpets all refreshed
Josh was a very polite young man and we are very happy with our carpet clean and he was on time which we appreciated as we had appointments go to after the cleaning of the carpet.
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DarrylRedland
- QLD
- Verified customer
Cleaning of couch
Reliable and friendly.
Excellent knowlege regarding fabric.
Checked with furniture company regarding cleaning due to no label.
Good advise to care for fabric.
Good communication.
Very pleased with outcome.
Would use this company again to clean my furniture.
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Review collected in partnership with Electrodry
The reviewer stated that an incentive was offered for this review
AnonymousWide Bay-Burnett, QLD
- QLD
- Verified customer
Great service
I was happy with the service provided and would highly recommend these guys. The real estate was the problem and couldn't be pleased no matter what. I was very happy.
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Review collected in partnership with Electrodry
LouiseSouth East Queensland, QLD
- 3 reviews
- 1 like
- QLD
- Verified customer
Clean air conditioner
Our air conditioner was cleaned in no time and we can smell the difference in the air. Our conditioner wasn't filthy but all conditioners need a clean to keep any mildew away. When I had carpets I always used Electrodry so when I saw they now clean air conditioners, I knew there wasn't a better choice. Thanks Electrodry, see you next year.
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Satisfied CustomerSouth East Queensland, QLD
- 2 reviews
Great results
Communication was very prompt and polite. The Technician arrived on time, was friendly and knowledgeable and professional. He did a great job removing stains and bringing life to old worn carpet.
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Air Con clean - highly recommend!
Our technician was Seb in Brisbane. He was prompt, professional and respectful of our space. Had a minor issue after the clean that was resolved quickly no dramas. You can see the strong attention to detail in every aspect of Seb’s work. We would gladly have him back every year for our air con maintenance!
1 comment
Electrodry C.Electrodry
Hi, Emma. Thanks for your feedback. We'll make sure to share it with Seb!
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TonyWide Bay-Burnett, QLD
- 2 reviews
- QLD
- Verified customer
The only way to clean your carpets!
Best we have ever seen our carpets since they were layed many years ago! They were easy to deal with and payment was a breeze! Prompt service and did the job earlier than I expected.
Will definitely use them again!
1 comment
Electrodry C.Electrodry
Hi, Tony. Thanks for the feedback. We're glad you found our service easy and effective. We hope to be able to service your carpets again in the future!
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Review collected in partnership with Electrodry
YvetteSouth East Queensland, QLD
- QLD
- Verified customer
Carpet Cleaning
Excellent customer service with regular updates. Cleaner was personable, punctual and thorough. Great end result. Cleaner was focused on the best result for the customer. Was not pushy for additional services.
1 comment
Electrodry C.Electrodry
Hi, Yvette. Thanks for your feedback. We're glad to read that you found our service satisfactory. We look forward to servicing your carpets again in the future.
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Review collected in partnership with Electrodry
Air Conditioning Clean
Just had Eric here from Brisbane to clean the aircon. You have such a great wonderful employee. Congrats on such a great employee, he is such a wonderful ambassodor for your organisation.
1 comment
Electrodry C.Electrodry
Hi, Debbie. Thanks for your feedback. We're glad you were happy with the results and we'll make sure to extend your feedback to Eric and his manager. We hope to hear from you again in the future.
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linda b.Queensland
- 2 reviews
Terrible experience
Carpet took forever to dry. They weren't cleaned as promised. Ruined my rug - it's all warped. Ditched waste on my grass turning it brown. Follow up customer service was also dreadful
3 comments
Electrodry C.Electrodry
Hi, Linda. Thanks for your feedback. We apologise for the inconvenience caused. We'd like to send a technician over to inspect your rug and the damaged patch of grass. In order to help you, kindly mes... Read more
sage us with your service address. You may also email us at feedback@edry.com.auNot wishing to be rude but I wish to never have you involved in my house ever again.
Electrodry C.Electrodry
Hi, Linda. We understand and again would like to reiterate our intention to want to address this issue. If you change your mind please email us any time at feedback@edry.com.au . It would also be help... Read more
ful if you can give us your service address so we can at least investigate what went wrong and address it with our staff to avoid any more problems. Thank you for your time.Similar opinion? Write a review on ProductReview.com.au!
LynneWide Bay-Burnett, QLD
- QLD
- Verified customer
Happy with job done
Considering Chaise is more than ten years old it feels clean and fresh some stains couldn't be removed but weren't as visible when the chaise dried I would recommend electrodry to my friends
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Review collected in partnership with Electrodry
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- QLD
- Verified customer
Well done!
The man turned up on time, and quickly got to work. He did not take long and the carpets turned out very clean. I was very happy with the service.
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Review collected in partnership with Electrodry
Janet
- 3 reviews
- QLD
- Verified customer
Steam cleaning mattress
I have never used this service before but I have no hesitation in doing so now. The tech was on time/polite/efficient and the job was performed very in a timely manner and we had an excellent result...Well Done All
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Shane L.South East Queensland, QLD
- QLD
- Verified customer
Excellent workmanship
The job done on my ski boat floor was excellent. It was in bad condition including rust stains and some grease marks. Got all marks out & carpet looks like new. Very happy with the job.
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Review collected in partnership with Electrodry
The reviewer stated that an incentive was offered for this review
MartySouth East Queensland, QLD
- QLD
- Verified customer
Great job but overpriced
quoted $220, job took 40 minutes ,work out the hourly rate, would seem excessive, should have been re assessed on the day ,no furniture to move completely empty house with no stains to be removed
1 comment
Electrodry C.Electrodry
Hi, Marty. Thanks for your feedback. To continue providing our customers with the best quality service, apart from our technicians' hourly wages, a significant fraction of what we quote our customers ... Read more
go towards making sure that we have the best quality cleaning solutions. A part of which (due to the current pandemic) is Electro-Shield Long-Lasting Antimicrobial Protection as part of our treatment.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Electrodry
The reviewer stated that an incentive was offered for this review
Grant S.Wide Bay-Burnett, QLD
Tile & Grout cleaning
After the cleaning of the tiles they were sticky and dirty. The next morning I steam cleaned them . I need to steam clean the floors again to try to remove more residue. Even after steam cleaning you can see to residue on them. Rang to complain and was told that I was not entitled to a refund, unless the technician can come and try to rectify the problem, however he is not available for the next fortnight. I asked if I was supposed to live with dirty floors for over two weeks. To which they replied yes.
I would never recommend or endorse Electrodry to clean anything.
1 comment
Electrodry C.Electrodry
Hi, Grant. Thanks for your feedback. We would like into the details of your complaint to see how we can help you. Kindly, private message us with your service address and phone number. You may also email us on marketing@edry.com.au
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Electrodry C.Electrodry
Thanks for your feedback, Ellen. We're glad that stubborn stain is no longer giving you grief. Thanks for booking us!