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As of mid-2018 Electrodry is offering each reviewer a $20 Woolworths Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Electrodry SA
Happy CustomerMetropolitan Adelaide, SA
- SA
- Verified customer
Excellent service!
Our mats were cleaned outside on sandstone tiles and came up beautifully. Once the tiles dried I became aware that the cleaning had left an outline of the mats on the tiles. I thought it was a chemical stain. It turned out that the tiles had also been cleaned and then stood out against the less clean tiles. The technician came back and cleaned the tiles blending them in so that it wasn't obvious; all at no cost.
Review collected in partnership with Electrodry
LesleyMetropolitan Adelaide, SA
- SA
- Verified customer
Electrodry SA Upholstery Cleaning
Very happy with the results, particularly the upholstery cleaning. Our lounge chairs have had at least 5 years of over 60 children a week sitting and eating and drinking on them.
Review collected in partnership with Electrodry
Nathan EMetropolitan Adelaide, SA
Didn't Show Up, Twice.
Had a booking for 0730 Friday, technician called in sick. So the area coordinator rebooked for 1030 without confirming with me, but I had already explained that was too late as I was at work by then. So they rescheduled for 0730 following Monday. Again, no show. I call them and they tell me that the coordinator will call me to reschedule at 1230, no call. I call up in late afternoon to reschedule and all for a discount, and they couldn't provide me with a discount. Twice I'd removed the furniture from my rooms for no reason. Hopeless.
1 comment
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Mick ODMetropolitan Adelaide, SA
- 2 reviews
- SA
- Verified customer
Carpet clean new rental
Nathaniel was very good, very professional and quickly got the job done with minimum fuss. He arrived slightly late but had phoned to advise. Cost was as quoted so very happy
1 comment
Electrodry C.Electrodry
Thanks for booking us, Mick! We're glad you found our service effective and hassle-free.
Review collected in partnership with Electrodry
IainMetropolitan Adelaide, SA
- SA
- Verified customer
Excellent service
Joe had a friendly professional manner. Very helpful with advice. We had a timber restoration service and our carpets cleaned. The timber floor looks sensational and the carpets look as good as new. There were some oil spots on the carpet that Joe managed to remove. We are very happy with the quality of service and would recommend this company.
1 comment
Electrodry C.Electrodry
Hi, Iain. We're glad to know that you were satisfied with your timber and carpet cleaning results. Thanks for the positive feedback!
Review collected in partnership with Electrodry
CathyMetropolitan Adelaide, SA
- SA
- Verified customer
Definitely recommend Electrodry!
Very happy with the service and product. Matt was professional and friendly and did a great job. This is the first time I have used Electrodry and will definitely use them again.
Review collected in partnership with Electrodry
- SA
- Verified customer
Excellent Results and Professional Service
The technician Jay was excellent. He was on time, professional and did a great job. I’m very happy with the results. Carpets are looking the best they have in years
Review collected in partnership with Electrodry
BookwormMetropolitan Adelaide, SA
- 2 reviews
- SA
- Verified customer
Good Job
Work carried out very well no problems . No Hassles happy with outcome Nothing was a problem and the carpet cleaner at the time was very polite and no mess at all .
Review collected in partnership with Electrodry
RobMetropolitan Adelaide, SA
Great Service
Wonderful service, staff was professional, friendly, polite and trustworthy. Aware of the Covid safety measures, work was done while I was focusing on my work.
He called me if there are things worth noted. He advised me on tips what must be done to keep the carpet clean. Work done meticulously and on time. We moved in 8 months ago, previous tenants had pets. He encourage me to inspect to see if I was satisfied. Would recommend my peers.
1 comment
Electrodry C.Electrodry
Thanks for the feedback, Rob. We look forward to being able to help you again in the future.
Find out how Electrodry SA compares to other Carpet Cleaning Services
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RyanSouthern and Hills, SA
- 6 reviews
- 11 likes
- SA
- Verified customer
Great service, thorough work, reasonably priced
Prompt service, knowledgable employee, covered every aspect for covid safe operation of the business, fast and great results especially my grandfather's old recliner and an old rug I thought doomed.
Review collected in partnership with Electrodry
Kevin S.Metropolitan Adelaide, SA
- 3 reviews
- SA
- Verified customer
Great job - well worth the money !!
Our carpet was in a pretty disgusting condition because one we had not had it done for a couple of years and two we recently had a litter of pups who spent some time inside. Josh did a wonderful job in bringing our carpet back to a very acceptable level of cleanliness. My wife has her sewing group around here from time to time so a clean good looking carpet is essential.
Thank you Josh and ELECTRODRY.
Review collected in partnership with Electrodry
Rip you off while at your home!!
The administration and booking area were not great. Unfortunately they did not give the right quote. The carpet cleaner Matt was even confused by the quote, he stated, I don’t know how they work out their prices?!’
Very disappointing and won’t be using their services again. I would rather know the full price rather than be stung with an extra $130 while the job is being completed at my home, and have someone trying to up sell the entire time they were here.
Unfortunately I was told that the sealant was included and decided not to go ahead wi...
Read moreth it. I had already paid $130 more than expected and did not want to pay another $55 per room extra for sealant. I would also like to inform you that email correspondence with administration officer Angela, was occurring while Matt was cleaning the carpets. After I sent an email stating I was unhappy and wanted the phone number to the complaints department she stopped emailing me back...very unprofessional! Very happy with the work completed by Matt, very unhappy with the company representatives that booked and followed up until I was unhappy with the unexpected costs!! Never, ever using electrodry again!1 comment
Electrodry C.Electrodry
Hi, Jessica. Thanks for your feedback. We apologise for the inconvenience caused. We can assure you this is an isolated occurrence. As much as possible, we try to provide customers with the most accur...
Read moreate quote possible prior to booking them in. In saying that, we will make sure to look into this issue for you. To help you further, kindly private message us with your best contact number and postcode. Alternatively, you can email us on marketing@edry.com.auLounge Suite
The time given to us was between 8.00am & 8.30am, Pavlos was here at 8.00am.
Our lounge was cleaned within an hour and half. Looks great. Service was excellent
Pavlos will be asked for when the carpets need some love.
Didn’t show, didn’t bother to let me know.
I had booked in Electrodry to do our carpets on the final day of lease so they would be ready for inspection. After driving for over an hr to be at the house on time and waiting for half an hour I gave them a call only to find they had canceled the booking and had not notified me. Instead I got stuck with losing money from my bond and wasting over 3 hours of my day.
I requested a manager call me as the guy on the phone kept insisting that they would book it in for another day and didn’t seem to get the fact I had just wasted hours and this wa...
Read mores the final day of lease. No call ever came from a manager and they added me to a mailing list that I didn’t as to be added too, on the plus side it reminded me to write this review. Terrible customer service that ended up costing me money and time.Lesley J.Metropolitan Adelaide, SA
- SA
- Verified customer
Perfect
Great service ,explained everything they were using carpets came up like new.
Very pleasant helpful,ontime guy who did the cleaning stains were removed and it dried as quick as promised I would highly recommend Electro Dry.
Review collected in partnership with Electrodry
Find out how Electrodry SA compares to other Carpet Cleaning Services
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MargaretMetropolitan Adelaide, SA
- SA
- Verified customer
Great service. Very efficient.
Eldery parent had some spills. Carpets and chair look new again. Freshened up for their return from hospital . Freindly service head down bum up got the job done quickly with limited space.
Review collected in partnership with Electrodry
The reviewer stated that an incentive was offered for this review
Lower MitchamMetropolitan Adelaide, SA
- SA
- Verified customer
Awesome !!
Pablo arrived at the given time. He was very professional and cleaned my rugs very effectively and in a timely manner. He was very tidy and put everything back in its place for me. 10/10 service!!
Review collected in partnership with Electrodry
The reviewer stated that an incentive was offered for this review
PaechMetropolitan Adelaide, SA
- SA
- Verified customer
Top product
Found the result excellent and the operator polite,helpful and knew what he was doing.Had my carpet steam cleaned a month or so ago of little benefit,yours well worth the cost
Review collected in partnership with Electrodry
Tony GMetropolitan Adelaide, SA
Polisher is not suitable for cleaning average soiled carpets
I used this company several years ago to clean three of my rooms that all had Hi Lo carpet, I was disappointed as all they could do with their polishing machine with pad on was spread out the residue flicking some of the dirty water on to the lower walls, the pad was only rinsed twice. Management said these machines are only for a low residue clean, and we could do it again. I refused. I believe these machines could do a good job if the pad is rinsed every few square metres.
FrancesMetropolitan Adelaide, SA
Amazing!
Thank you so much to Pavlos who did an upholstery clean on our lounge suite today. We can not believe it looks as good as new, we are so happy with the result. Fantastic friendly service, thanks again Pavlos and Electrodry.
1 comment
Electrodry C.Electrodry
Thanks for the great feedback, Frances. We truly appreciate it.
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Electrodry C.Electrodry
Hi, Nathan. Thanks for your feedback. We apologise for the inconvenience caused. What you just described is not how we'd like conduct business and we'll make sure to investigate the issues. To help yo...
Read moreu further, kindly message us with you service address or email us at feedback@electrodry.com.au