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Electrodry WA
4.0 from 203 reviews · View Statistics

Reviews

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Noel

NoelPerth, WA

Cancelled job at last moment

published

When booking, explained exactly where I lived at length. I was told that they travel a lot further than where I live. They then rang and cancelled at last moment saying they no longer service my area. Can't find another company due to Christmas and I am about to put property on market to sell. Terrible Service. I will never use them again.

Incentivised ReviewNo
Franchise UsedPerth
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for your feedback, Noel. We profusely apologise for our representative's mistake. We'd like to look into this issue for you. Kindly message us with your service address so we can investigate. You make also email it to feedback@edry.com.au

Samantha S.

Samantha S.South West, WA

  • WA
  • Verified customer

Brilliant carpet cleaning

published

Joe did a great job on our carpets! Even managing to remove stubborn stains I was sure would require further treatment, without the added cost. Very happy with the outcome, thankyou.

Incentivised ReviewNo
Franchise UsedBunbury

Review collected in partnership with Electrodry

Would not book

published

After booking to get my carpets cleaned and clearly stating I had tea stains, the gentleman arrived and stated stain removal would be additional charge which I wish I’d been informed of. Also told would smell very strong-not great with children home post clean so had to cancel. Again wish I’d been informed

Incentivised ReviewNo
Franchise UsedPerth
1 comment
Electrodry
Electrodry C.Electrodry
Carpet Cleaning Services

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S 7 KA P

S 7 KA PPerth, WA

  • WA
  • Verified customer

Great service and excellent advise

published

Lindsey's was a on time ,did a through inspection of the work requested explained what he would do and did everything to meet my expectations for the job. very professional guy who will get more work from us.
Thankyou Lindsey.
S & KA P

Incentivised ReviewNo
Franchise UsedPerth

Review collected in partnership with Electrodry

Pammy Jaddle

Pammy JaddleAU

  • 3 reviews
  • WA
  • Verified customer

Need a regular service because we love to have our dogs inside with us. They're family!

published

It's part of the deal..... we have our dogs near us....we have the carpets cleaned regularly. Too easy!
The technicians are polite, efficient, thorough and offer good advice. I've been using Electrodry WA for about 8 years. That's because the service suits my needs and is reasonably priced.
I recommend this company.

Incentivised ReviewNo
Franchise UsedBunbury
1 comment
Electrodry
Electrodry C.Electrodry

Thanks for the feedback, Pammy. We totally agree, much like us, pets like clean carpets too!

Review collected in partnership with Electrodry

Jace Quarrill

Jace QuarrillPerth, WA

Very Poor Service

published

Booked them in for my air con to be cleaned, waited 10 days for the booking only for them to not come on time, no contact. We contacted the company and they told us the technician was running late and could not make the booking in time after us waiting around for an hour. They could not book us in for another week, really poor service, will never use again.

Incentivised ReviewNo
Franchise UsedPerth
1 comment
Electrodry
Electrodry C.Electrodry
Pauline H.

Pauline H.Perth, WA

  • 2 reviews
  • 6 likes

Rude phone people.

published

No booking is done via perth only eastern states?
Rude phone staff member abby
Had to change my booking as going away .Firstly told me my booking was today? And quizzed me twice on who and when I rebooked. My booking which its 3 days away so gave them ample time. Then told me its a non transferable as too late . Put on hold.. Abby was her name. Have emailed this company x4 times with no response to reschedule booking until I emailed kaye and asked to be contacted asap to change my booking. ... I spoke to her and was immediately referred to refund.. But they dont refund your card of purchase but to your bank account. Treated terribly by staff.Never again..Will look for someone else to clean

Incentivised ReviewNo
Franchise UsedPerth
1 comment
Electrodry
Electrodry C.Electrodry
Rose

RosePerth, WA

  • 2 reviews
  • WA
  • Verified customer

Good Job Done Very Happy

published

The husband and wife team came on time .They were very nice , friendly and chatty. They were shown what carpet and rug needed doing. They got on with the job and i was very happy with the result.would recommend them.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

GTT

GTTPerth, WA

Fancy gear but no idea!

published

I paid about $250 to have 5 rooms cleaned in my new house (I'm only the 2nd owner but I wanted a 'fresh' start). The guys came over with their fancy gear and within 30 mins, informed me they were all done, with hindsight this should have been an indication of how thorough they were (not). Today, out of boredom I think, my partner used her new Dyson and these picture are the result of what Electrodry left behind. Not good enough to promote yourself as expert carpet cleaners who can be outperformed by a domestic vacuum cleaner. Unreal.

WOULD NOT RECOMMEND!!!!!

Incentivised ReviewNo
Franchise UsedJoondalup
1 comment
Electrodry
Electrodry C.Electrodry
Carpet Cleaning Services

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outlawwa

outlawwaPerth, WA

  • 5 reviews
  • 5 likes

Asked them to leave before they even started the job

published

I booked a lounge to be cleaned in Rockingham. I told them how big it was (7 seats with the chaise plus an ottoman) and how grubby at the time of booking. They explained extra charges for stain removal etc to which I agreed then paid a deposit. The franchise person shows up and the first thing he says it's too dirty and won't clean, the second thing he says it's bigger than 7 seats. I have the booking message so know exactly what I told them when I booked. His attitude was appalling and came across as if he was just looking for excuses to not clean the lounge. In the end, I said don't bother I will get someone else. Of course, I now have to wait a week for my deposit to be refunded! Will go small and local instead!

Incentivised ReviewNo
3 comments
Electrodry
Electrodry C.Electrodry
Electrodry
Electrodry C.Electrodry
outlawwa
outlawwa
  • WA
  • Verified customer

Was a great service, will use again.

published

On time, friendly professional service. I was very impressed by how clean my carpets came up. Serviceman was friendly and very knowledgeable, I will definitely use this service again. Highly recommended.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

CDT

CDTPerth, WA

  • WA
  • Verified customer

A good service

published

I have used Electrodry for many years. Their staff have always been clean and tidy, come within a reasonable time, have good deals on offer and do a good job.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Shawn M.

Shawn M.Perth, WA

  • WA
  • Verified customer

Fantastic service

published

Accurate and very well priced quote and the work was carried out very quickly to a high standard. Highly recommended to all. We had carpets cleaned and they now look as good as new.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Bubs

BubsPeel, WA

  • WA
  • Verified customer

Wonderful for a lone woman with limited ability

published

Wonderful polite men, job well done in shorter time than expected. I appreciated very much how they worked as I was at the time not really well, Thank You guys for placing the furniture etc as asked.

Incentivised ReviewNo
Franchise UsedMandurah

Review collected in partnership with Electrodry

Ronnie

RonniePerth, WA

  • 3 reviews
  • 1 like
  • WA
  • Verified customer

My Inverter System as new

published

I was really impressed with the attention to detailed cleaning that my split system AC received by the Electrodry technician Darren. He was friendly and made sure the floor and furniture were covered.

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Carpet Cleaning Services

Find out how Electrodry WA compares to other Carpet Cleaning Services

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Christie w

Christie wPerth, WA

  • 3 reviews
  • WA
  • Verified customer

Excellent service

published

Fantastic service from electrodry
Carpet’s came up looking like brand new they smell amazing all stains gone, nice and fluffy. On time very polite fast service very efficient Highly recommend electrodry.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

F.B.

F.B.Perth

  • 2 reviews
  • 3 likes

Good job but poor customer service

published
Incentivised ReviewNo
1 comment
Electrodry
Electrodry C.Electrodry
  • WA
  • Verified customer

Great job done carpets looked clean

published

I had a fall and bleed on my bedroom and sitting room, the young man that came and cleaned did an excellent job and the stains were removed and carpets looked great I was very impressed and pleased with Electrodry and there staff.

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Kaysee G.

Kaysee G.Perth, WA

  • WA
  • Verified customer

Carpet cleaning

published

Had our carpets recently cleaned due to a death of a beloved pet. The care and compassion shown by the whole company from booking all the way to the service was outstanding. The advice and knowledge of the team member was great and also left us knowing alot more about their serviced they offer that we didn't know.
Highly rated and will definitely be using them when required again.

Franchise UsedPerth

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

Chris

ChrisSouth West, WA

  • 2 reviews
  • WA
  • Verified customer

Happy customer!

published

I was very happy and impressed with both the service and cleaning of my carpet. This was the first time I used Electrodry to clean my carpet and I would definitely recommend them.

Franchise UsedBusselton

Review collected in partnership with Electrodry

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Johanna B

Johanna Basked

WA

Had my Split system aircon cleaned a couple of weeks ago , only just started to use it today as it was a hot one in Perth , but noticed it was leaking from the inside unit ,is this normal after cleaning ?

No answers

Get an answer from our members and Electrodry representatives

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