As of mid-2018 Electrodry is offering each reviewer a $20 Woolworths Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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Poor service and result
The technician was booked to carpet clean a empty house which was deceased estate about to go on the market. It was cleaned and freshly painted and the carpet cleaning was the last stage to be completed. Had I noticed the damage before paying I would have refused payment until it was rectified but because I was told not to walk on the carpets for 2hrs I did not go into the rooms. However I soon noticed the black scuff marks on all the walls obviously made by the machine.
I rang the call centre and sent them photos and arranged to have the techn...
If you are looking for a reliable, trustworthy and knowledgeable Carpet Cleaning Service I can recommend Wayne from Electrodry in the Yarra Valley. Carpets looked significantly better and didn't take much drying time.
Great service, clean air! :)
Josh did not need to pre-vacuum because we cleared the area completely for him, and he was pleased with it. He was very friendly, positive, professional and knowledgeable, and he did a clean job. He was reasonably quick as well. Thank You!
1st class service
Gary was very quick, professional and friendly when cleaning our sofa and rug. They look amazing. Would definitely use Electrodry again and have no hesitation in recommending them in the future.
Mich is polite, punctual and gets job done quickly. He Left carpet looking new, smelling fresh. Removed food stains completely. Edges of carpet are clean. Would definitely book them in future again.
Unprofessional substandard product
The Electrodry product is defective. I had a quote made and priced at $434. I gave all rooms and even offered to provide the actual room and space dimensions to get a more accurate quote. This was not taken.
I was beyond disappointed and disgusted when the technician came onsite and told me that I somehow had “non standard” sized rooms! My quote subsequently jumped by another $200+! I couldn’t then cancel and lose my deposit, so I had to go ahead with it.
So there apparently are non standard sized hallways and rumpus rooms, but if they ask yo...u what rooms you have, you can tell them you have a rumpus room, but you can’t give them the actual dimensions as they won’t take them! So when they turn up they will just overcharge you! What a crock. Oh, and if you are lucky you will be conned into the big pet smell treatment at significant cost. Gotta love a cross sell!
- Electrodry NSW
Best Carpet Cleaning
We were very happy with the carpet cleaning recently done by Elctrodry. The Operator was professional and knowledgable and the result was one of the best carpet cleans we have ever had. Would definitely recommend. The price was also reasonable for the service we received.
First Class Service
A very cooperative guy .. explained the process and offered options .. would seriously use him again.
We added a second project to be completed the next day !
A good result.We I’ll make recommendations to friends and family
Lyndsay was there in good time. Very pleasant and happy person. Easy to deal with. The Carpets came up a treat. Landlord very happy with them. Used the same technician the following day to clean our lounge suite. He did a super job, very happy with the service. Would use this one again.
- Electrodry NSW
Great service, will use again.
We’ve used their services before, they arrive on time, do a great job and tidy up afterwards. Perfect in every way. Same operator each time, very friendly and professional. Best service.
Carpets thoroughly cleaned from all staines and dirt.
The carpets were exceptionally dirty and stained. David, the technician, was absolutely thorough and amazing. The carpets came up spotless. No hint of red wine stains on the lounge room floor or no printer ink marks on the home office floor. All ingrained dirt from the outside garden gone. Very happy. Very pleased.
Did an awesome job
Did an awesome job. Result was a lot better than expected and will definitely be using again when needed. Also recommending to family and friends. Thank you so much. Extremely professional and outstanding result.
Fabulous job and end result
Nathan was a very nice and professional chap. He arrived on time as per his schedule and did an excellent, quality job. Would definitely use Electrodry again in the future.
Home carpet cleaning excellence
Carpet and recliners cleaned to an excellent level, so pleased with the outcome, they look like new. The technician was quick, professional and gave good advice.
We would highly recommend Electrodry Qld
Worst customer service!!
Booked with electrodry and paid a 100 dollar deposit for no one to show up for the appointment time of 3:30, I called at 4pm to be told they couldn’t get in touch with the technician, then to be put on hold for 20 minutes and the call cut out, when I called back at 4:26 I was told to call back in 4 minutes as I’ve to allow an hour over the agreed time for traffic? The third time I called back I was told still they couldn’t get in touch with the technician and they would give me 20 dollars off to reschedule, their customer service are rude and n...ot helpful at all, after waiting all day and moving furniture and taking the day off work for no one to show up and told to wait to call back and complain is shocking! Very unreliable company and a waste of a day off work, do not book with these!!
The rug looks brand new!
Mauricio arrived on time with a phone call beforehand and moved quickly cleaning the rug. I am very pleased with the results and would definitely recommend him. Sanitiser smells great!
I’ve used Electrodry a number of times now & will continue to use them!
Easy to book, prompt professional workers, always feel confident leaving the electrodry guys to do the job, haven’t been let down yet. Very happy with the results I’ve had each times I’ve used them. Great customer service and can’t fault them. Great job guys!
- Electrodry NSW
Heavily stained mattress brought to near new condition. Other mattress' cleaned to a very high condition. Operator was very knowledgeable and explained every thing very clearly and I knew what was going to be done. Very happy with the results.
Air Con Clean
Nathan was professional, friendly & informative - did a great job!
Have had my air con cleaned 2 years in a row with Electrodry with great results. Will have them out again next year.
My carpet cleaning process was great. It was pouring rain but he still showed up and took great care to make sure no mud was tracked inside. He was very thorough. He kept asking me if I needed anything else done and didn't leave until he was certain that he had done a great job. I am one very happy customer. Thankyou.
Their website states: SPECIAL OFFER. Remove Dust Mites, Germs and Bacteria From Your Mattress for Only $129 for a Queen!...
Spoke to them on the phone and the man said none of their queen bed services are at this price. The person I spoke to said with 'call out', their prices begin at $139. False advertising. Such a dishonest way to start (and finish on my account) a business dealing.
A must do!
Best idea yet when looking to move on or exit a home..such a difference made by Electrodry's Tile and Grout Clean.Thorough and professional with great communication throughout.Impressed!
Give them a try before the others.
Amazing job done , could not be happier professional and friendly . Highly recommend this company . Will use them again in the future, especially with all the services they provide for a home
No dust floors look like new!!
No dust and floors look like new. Price ok compared to cost to do a full sand back and recoat. Down time was much less as well! Service and experience of technician A+
Perfect carpet treatment, all the animal stains gone!
Great service and a wonderful experience. Fast cleaning with amazing results. Drying instructions well addressed before leaving. The carpet is like new and my bed is like brand new. Thankyou
Questions & Answers
Do electrodry clean vertical blinds 6 windows,how much roughly would it cost in Batemans Bay….Pete
Hi, Pete. Thanks for enquiring. Unfortunately, we do not clean vertical blinds in Batemans Bay at this point.
Reviews are all carpet cleaning.Do you have any reviews for the WOOD FLOOR REFINISHING.
I understand they can work on flooring . Worth a call I would suggest.
I am searching for reviews. I have booked Electrodry, in for a quote to do the Wood Floor Refinishing, however I was hoping to read of previous customer experiences.
Hi, Melba. Thank you for your question. We do have some reviews about Timber Floor Cleaning, you can also visit our Feefo account. Follow this link and search for Electrodry - https://www.feefo.com/en/business/read-reviews
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